Business Process Map For Hospital System Research Paper Assignment

Anonymous
timer Asked: Mar 11th, 2019
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Question Description

Option #1: Business Process Map (flowchart)

Map a business process (flowchart) for a full hospital system including admission, treatment, discharge, billing, and payments. In addition to providing the graphical flowchart, write a 4-5 page summary (following APA guidelines) description of the use of business process maps in business. What risks exist at each point in the process map? What is the purpose of a business process map? How can flowcharts and maps aid in reengineering processes for improvement?

Tutor Answer

paula9
School: University of Virginia

Attached.

Running head: BUSINESS PROCESS MAP

Business Process Map
Student Name
Institutional affiliation
Instructor
Date

BUSINESS PROCESS MAP

1

Insurance
YES

Insurance
cover?

Information

Finish

NO
Discharge

YES
Record
demographi
c data

First visit

NO
Not found

Start
Search for
patient
record

Payment

NO

Found
Billing

Record
basic health
Lab results
YES

NO

Consult
Physician

Lab
NO

Admission?

NO

NO
Referral?

YES

Prescriptio
n?
YES

YES
Referral note
Treatment

Pharmacy

NO
Condition OK?

YES

BUSINESS PROCESS MAP

2

In general, the figure above shows a flowchart for a full hospital system. Once a patient
walks into the hospital, they go through five major processes before they eventually leave the
hospital. The length of stay and the number of processes undergone depends on their condition.
The first processes include checking insurance information, checking medical process and taking
records before the patient can consult the doctor. The doctor might recommend a laboratory test,
admit or refer the patient to another hospital. If the patient is admitted, they receive treatment and
proceed with billing and discharge when their medical conditions allow.
Summary of Business Process Mapping
Business Process mapping
Every business consists of internal and external processes that make it run. A hospital too
is not the exemption. Efficient Management of the business such as hospitals requires a clear
understanding of the processes. One way to get a clear picture of the processes involved in the
business operations is by use of the business process mapping. Process mapping enables the
management to visualize the whole process involved. It also enables them to establish strengths
and weaknesses at every step of the operations (Biazzo, 2000).
Process mapping involves defining the various operation of the business, establishing
responsibilities and governing standards. The standards provide a basis for rating the
performance of the process. Business process mapping includes components such as process,
activities or tasks, flows, events, gateways, events, gateways, and participants. Process shows the
overall workflow from commencement to completion (Biazzo, 2000). Activiti...

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Anonymous
Goes above and beyond expectations !

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