Week 6 Learning Activity
THEME ONE: What is the manager’s perspective of leadership? How does it
differ from the leader’s perspective? Managers focus on process,
procedure, and implementation of the organization’s purpose. Their perspective
is on getting the job done and keeping stability. The leader is about change
and moving the people toward the vision. The area of overlap comes in terms of
the need to use “soft or people skills” to get their job done yet even there a
difference in perspective is seen. The manager motivates while the leader
“Management is doing things right; leadership is doing the
“Leadership is working with goals and vision; management is
working with objectives.”
“When a management with a reputation for brilliance tackles a
business with a reputation for bad economics, it is the reputation of the
business that remains intact.”
“Good management is the art of making problems so interesting
and their solutions so constructive that everyone wants to get to work and deal
“Management is nothing more than motivating other people.”
In the five quotes above each leader is commenting on the perspective of a
manager in the organization as opposed to a leader. Keep these quotes in your
mind when reading this week’s material and formulate your management
perspective. How should a manager approach his or her job? What ideas should be
their watch words? Think of things like setting goals, making decisions,
motivating employees and allocating resources. What mindset should a good
manager have to approach these tasks?
Leader’s Role in Strategy
What is a manager’s role in Strategy Execution?
Leadership vs. Management
Understanding the Differences: Leadership vs. Management
The manager must be able to solve problems, communicate, and lead teams
toward the completion of a task.
You are the manager of the northern branch of the Laurel City bowling
alleys. The owner, Jill Espy, has 4 other bowling alleys around town. The
average employee assigned to the concession stand of all the Laurel City
bowling alleys lasts 3 years. However, in your branch the average employee
lasts only 8 months. Jill is concerned about this huge discrepancy and wants to
know your explanation for the difference and what you can do to correct the
problem. Training new employees is costly to the company and this high turnover
is costing her money that could be better spent elsewhere.
You have tried talking with your current concession staff and have learned
that pay and scheduling may have some effect on the turnover rate. However, one
person indicated that many of them do not know how to handle difficult
customers. It made them not want to come to work.
From your reading this week on a manager’s need to lead their people how
would you solve this problem? Consider motivation techniques, mentoring or
other ideas from you reading to effectuate a positive change. Think outside the
box. Be sure to look at all your resources including those within the
organization and those without.
What Does a Manager Do?
A NEW ROLE FOR MANAGEMENT IN TODAY’S POST-INDUSTRIAL
What Managers Really Do