RCMP Issues Case Study

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Group Case Assignment #2 – Instructions

  • Read the “On-the-job Challenge Question” on page 354 of your textbook.
  • Answer the following questions:
  • Using the internet, find out who the current commissioner of the RCMP is.
  • In your opinion, what is the biggest leadership challenge facing the current RCMP commissioner? What leadership style is necessary to create change in the RCMP?

Note:

This assignment is purposefully more vague than your first group assignment. I want you to develop opinions as a group and defend them using additional sources from the internet (such as news articles). Try to answer as completely as possible, referencing theories from the leadership chapter and your additional research. This may be challenging, but just do your best as a group to apply what you have learned.

Reminder:

Ensure your assignment is formatted in 12 point, times new roman font, with one inch margins, and single spaced. You can answer the questions individually or write a summary of your analysis based on the questions provided. If you consult any external references, be sure to cite them appropriately using APA 6th Edition format.


This is a part of group assignment,200-300 words. The required materials have been attached

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From p.354 of your textbook! On-the-Job Challenge Question The RCMP’s New Boss In November of 2011, Bob Paulson was appointed as the new Commissioner of the Royal Canadian Mounted Police (RCMP), becoming the 23rd Commissioner. However, Paulson’s appointment came at a critical time for the RCMP, amid a string of scandals, including numerous allegations of sexual harassment. Several former members of the RCMP stated that they had endured years of sexual harassment from senior officers. According to a staff relations representative, morale within the force had withered to an “all-time low.” During a press conference at the House of Commons, Paulson promised to reform the RCMP, stating, “First on my plate will be addressing the issue of harassment and sexual harassment” and “I will sort this out in a way that Canadians can have faith and trust in the RCMP.” He said that “accountability and leadership” would be at the top of his long list of priorities. Canadians had been questioning the RCMP’s ability to safeguard the public, as complaints of botched investigations, excessive use of force, and institutional dysfunction had become routine. The former Minister of Public Safety, Vic Toews, stated, “The RCMP has been pursuing an ambitious course of change over recent years, and navigating that change has been the challenge of successive commissioners over the years, and it will be no different for the new commissioner … [H]e recognizes that change is necessary.” Paulson replaced former Commissioner William Elliott, who stepped down after being accused by some senior members of the management team for having an abrasive leadership style. Sources: Freeze, C., LeBlanc, D., & Sher, J. (2011, November 16). New RCMP Commissioner sets out to rebuild trust. The Globe and Mail; Kennedy, M., & Quan, D. (2011, November 16). Bob Paulson to be named new RCMP commissioner. National Post; Kennedy, M. (2011, November 16). New RCMP boss named as sexual harassment claims are referred to police watchdog. National Post. Chapter 9 Leadership Week 8 February 25March 3 Outline • • • • • • • What is leadership Management versus leadership Trait theory Behavioural theory Contingency theory Transformational Leadership Quickfire questions What is leadership? • The influence that particular individuals exert on the goal achievement of others, in an organizational context • Organizations spend billions of dollars each year on developing and hiring leaders • Effective leaders motivate people and gain their commitment, and have a positive effect on organizations Leadership • Any organizational member can exert influence on other members, however some are in a better position to “lead” than others • Formal leaders are those whose job explicitly state they are expected to influence other • However, not all those in a formal leadership role will lead… Management vs. Leadership What is the difference? Is there a difference? Management vs. Leadership Management vs. Leadership According to Kotter (1996): Leaders provide vision and strategy, motivation, and inspiration, and they communicate direction to all members of the organization. Managers implement vision and strategy, allocate resources, and handle day-to-day operational problems Trait Theory of Leadership • Suggests that leadership depends on the personal qualities or traits of the leader • The “born-leader” theory • Also called “Great Man” theories • Focused on identifying innate qualities possessed by effective individual leaders Trait Theory - Limitations • Traditionally focused on men and traits considered to be masculine • Ignored context of leaders & followers (looks at leader, not the situation) • Does not consider followers • Traits are culturally determined (different in different parts of the world) Behavioural Theory • A perspective that focuses on what leaders do (their actions), and how they behave towards their followers • Two dimensions of behaviour: – Task-orientated behavior (initiating structure) – Relationship-orientated behavior (consideration) • • Consideration: The extent to which a leader is approachable and shows personal concern and respect for employees Initiating Structure: The degree to which a leader concentrates on group goal attainment Situational Theories of Leadership • Suggests that the effectiveness of a leadership style is contingent on the setting • The setting includes the characteristics of the employees, the nature of the task, and the characteristics of the organization • Includes contingency theory, path-goal theory, participative leadership Contingency Theory • Developed by Fiedler • States that the association between leadership orientation and group effectiveness is contingent on how favourable the situation is for exerting influence • Different orientations needed depending on the situation Path-Goal Theory • Developed largely by Robert House • States that the most important activities of leaders are those that clarify the paths to various goals of interest to employees • Theory is concerned with the situations under which various leader behaviours (directive, supportive, participative, achievement-oriented) are most effective • See p. 329, exhibit 9.3 Participative Leadership • Involving employees in making workrelated decisions • Participation can involve individual employees or the entire group of employees that reports to the leader • The choice of individual/group participation strategy is tailored to specific situations Potential Problems of Participative Leadership • Time and energy – the effort required to be participative is significant; limits a quick response time • Loss of power – some leaders feel reluctant to give up control and feel this will reduce their power and influence • Lack of receptivity/knowledge – employees might not be receptive to a participative approach, or might not have the expertise to contribute Leader-Member Exchange (LMX) • A theory of leadership that focuses on the quality of the relationship that develops between a leader and an employee • Based on Social exchange theory • Suggests that individuals who are treated favourably by others feel obliged to reciprocate by responding positively and returning that favourable treatment in some manner Transactional vs. Transformational Transactional leadership: • leadership that is based on a straightforward exchange between the leader and the followers Transformational leadership: • leadership that provides followers with a new vision that instills true commitment Transformational Leadership • Transformational leadership involves the leader decisively changing the beliefs and attitudes of followers to correspond to a new vision, and, motivates them to achieve performance beyond expectations • Probably the most well-known and heavily researched theory of our time Transformational Leadership Four Key Dimensions 1. Intellectual Stimulation - when individuals are stimulated to think about problems, issues and strategies in new ways 2. Individualized Consideration – involves treating employees as distinct individuals 3. Inspirational Motivation – involves the communication of visions that are appealing and inspiring to followers 4. Charisma – The ability to command strong loyalty and devotion from followers and thus have the potential for strong influence among them Emerging Theories of Leadership • Leadership is one of the mostresearched topics in OB…which means there are a lot of theories out there! • Includes: • • • • • • • Empowering leadership Charismatic leadership Ethical leadership Authentic leadership Servant leadership Followership Etc. Quick-fire Questions • • • • Can we teach leadership? Can we learn to be better leaders? Is leadership just common sense? Is leadership actually associated with better organizational performance? Quick-fire Questions • Can we teach leadership? WE CAN TEACH WHAT DEFINITELY DOESN’T WORK AND WHAT MIGHT WORK DEPENDING ON THE SITUATION • Can we learn to be better leaders? • Is leadership just common sense? • Is leadership actually associated with better organizational performance? Quick-fire Questions • Can we teach leadership? • Can we learn to be better leaders? WE CAN BE COACHED IN LEADERSHIP LIKE IN ANY SPORT OR SKILL. ALSO WE CAN LEARN WHAT NOT TO DO AND WHAT TO DO MORE OFTEN (ex. Say thank you more) • Is leadership just common sense? • Is leadership actually associated with better organizational performance? Quick-fire Questions • Can we teach leadership? • Can we learn to be better leaders? • Is leadership just common sense? NO. LEADERSHIP IS THE MOST HEAVILY RESEARCHED TOPIC IN MANAGEMENT BECAUSE IT IS SO COMPLEX! • Is leadership actually associated with better organizational performance? Quick-fire Questions • • • • Can we teach leadership? Can we learn to be better leaders? Is leadership just common sense? Is leadership actually associated with better organizational performance? IT DEPENDS WHO YOU ASK AND HOW YOU MEASURE ORGANIZATIONAL PERFORMANCE. 354 PART THREE SOCIAL BEHAVIOUR AND ORGANIZATIONAL PROCESSES ON-THE-JOB CHALLENGE QUESTION The RCMP's New Boss In November of 2011, Bob Paulson was appointed as the new Commissioner of the Royal Canadian Mounted Police (RCMP), becoming the 23rd Commissioner. However, Paulson's appointment came at a critical time for the RCMP, amid a string of scandals, includ- ing numerous allegations of sexual harassment. Several former members of the RCMP stated that they had endured years of sexual harassment from senior offi- cers. According to a staff relations representative, morale within the force had withered to an "all-time low.” During a press conference at the House of Com- mons, Paulson promised to reform the RCMP, stat- ing, "First on my plate will be addressing the issue of harassment and sexual harassment" and “I will sort this out in a way that Canadians can have faith and trust in the RCMP.” He said that "accountability and leader- ship" would be at the top of his long list of priorities. Canadians had been questioning the RCMP's ability to safeguard the public, as complaints of botched investigations, excessive use of force, and institutional dysfunction had become routine. The former Minister of Public Safety, Vic Toews, stated, “The RCMP has been pursuing an ambitious course of change over recent years, and navigating that change has been the challenge of successive commis- sioners over the years, and it will be no different for the new commissioner ... [Hje recognizes that change is necessary." Paulson replaced former Commissioner William Elliott, who stepped down after being accused by some senior members of the management team for having an abrasive leadership style. Refer to the theories and styles to leadership dis- cussed in the chapter and describe the kind of leader that Bob Paulson should be and the type of leadership that is required to change the RCMP. What do the theories of leadership suggest he needs to do to be an effective leader? What advice would you give him? What leadership style and behaviours do you recom- mend and why? Sources: Freeze, C., LeBlanc, D., & Sher, J. (2011, November 16). New RCMP Commissioner sets out to rebuild trust. The Globe and Mail: Kennedy, M., & Quan, D. (2011, November 16). Bob Paul- son to be named new RCMP commissioner. National Post, Ken- nedy, M. (2011, November 16). New RCMP boss named as sexual harassment claims are referred to police watchdog. National Post.
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Attached.

Running head: RCMP ISSUES

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RCMP Issues

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RCMP ISSUES

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RCMP Issues

The new commissioner of RCMP is called Brenda Lucki who was appointed and sworn
in on 2018. She is the first woman to become the RCMP commissioner (Rotberg, 2019). The
main problem that the new commissioner is facing currently is the loss of trust by the Canadians
towards the police. The main reason behind the lost confidence is jus...


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