Assignment II - Tableau ITM 209 Spring 2019 Assignment #2: Business Analytics: Tableau Due: Due 8 AM on March 20/21, 2019 Points: 95 points (15 point penalty if less than 8 hours late, 35 point penalty if less than 24 hours late, 55 point penalty if more than 24 hours late.) Purpose: To evaluate your ability to: 1) Understand Tableau functionality in solving business questions and 2) Explain your results to upper management in an executive memo. Submit: 1. A “Tableau Packaged Workbook” (.twbx) that you used to perform the analysis which includes all five Tableau worksheets and the Tableau Dashboard. Submit your Tableau saved results file to your TA’s Dropbox on D2L. 2. An “executive memo” (in the form of a three-page word document; Two-page memo, One page dashboard) describing the context of your analysis with Tableau solutions, your interpretation and evaluation of the solution results, and your corresponding conclusions and recommendations based on your evaluation. Page three of your memo will be your Tableau Dashboard. Submit the document to your TA’s Dropbox on D2L. Use the required template shown on page 7 of this document. “Memo” should use Times New Roman Font, 12 pt., 1-inch margins, and double spacing. Points will be deducted for poor writing, so write well! 1 Assignment II - Tableau Scenario: The Worldwide Commerce Consulting Scenario: You work for a large consulting firm, and your manager has asked you to analyze the performance of your new client, Worldwide Commerce, from 2011 to 2014. Worldwide Commerce sells three categories of products: technology, furniture and office supplies. Within these three categories, there are many different types of products, ranging from smart phones to microwaves. These products are sold around the world to different countries and through different markets. Each transaction is recorded in the worldwide_commerce.xlsx file. The Excel file contains an extensive amount of information regarding the transaction information for Worldwide Commerce, including Order ID, Customer and Product Name. The following is an outline of how the data is organized in the Worldwide Commerce data set. This data outline is the same outline you used for Tableau In-class Practice II. You will use the analysis you performed for Tableau In-Class Practice II as the starting point for your analysis for Assignment #2. Outline of Worldwide Commerce Data Set Product Categories • • • Technology o Phones o Accessories o Machines Furniture o Bookcases o Tables o Art o Furnishings o Appliances o Chairs Office Supplies o Copiers o Binders o Fasteners o Envelopes o Paper 2 Assignment II - Tableau Market • US • APAC • Africa • Canada • EMEA • EU • LATAM Ship Mode • Same Day • First Class • Second Class • Standard Class Order Priority • Critical • High • Medium • Low Your Role: You are the director of data analytics at the consulting firm you are working at. You realize that there are problems with the current business approach of Worldwide Commerce, and you need to come up with insights and alternative solutions. Management wants a detailed plan for the changes in business to improve revenue and reduce costs, and they want hard numbers and facts to back up any proposal you submit. Remembering your time in ITM 209, you recall that Tableau allowed you to use data analytics to provide high quality analysis of businesses. You decide to use Tableau to investigate the current business operations and to assess the quality impacts of several changes you have in mind. Based upon your findings, you will make a recommendation to management about your specific marketing and operations improvements. 1 Assignment II - Tableau Set-Up Instructions for Tableau (You may wish to refer to the Instructions Section of In-Class Practice Activities II): You have got a sense of how to use Tableau, so let’s prepare for assignment #2 and get oriented for this assignment. 1. Retrieve the Tableau Assignment #2 instructions from D2L and read the instructions and the model scenario thoroughly. 2. Use the worldwide_commerce.xlsx data file from the Assignment #2 folder as a starting point. Please refer to the Getting Started with Tableau section of In-Class Practice Activities II to download this file, save it on your Desktop and P: Drive, launch Tableau, and load this file into Tableau to prepare for Assignment #2. 3. You will be using the knowledge gained and the steps we did in In-Class Practice Activities II to complete Assignment #2. Questions for Assignment #2: The following business questions will guide you through your analysis using the Tableau data analytics software. (You may wish to refer to the Performing Data Analytics Using Tableau section of In-Class Practice Activities II) 1) Profits by Category Which product sub-category is being sold frequently, yet bringing Worldwide Commerce poor profits? Hint: Refer to Bar Chart and Quick Filter functionality noted in In-Class II, question one. 2) Sales by Month What do the sales of Worldwide Commerce look like for each month of the year? Which months have downward spikes in sales? Note: Include an option for the user to see Year-to-Year Growth in this visualization as well. Hint: Refer to Line Graph and Year Over Year Growth functionality noted in InClass II, question two. 2 Assignment II - Tableau Questions for Assignment #2 (continued): 3) Furniture Sales Margins Which sub-category under the Furniture category has the worst sales margins? Under this sub-category, which month has the lowest profits? Hint: Refer to the Heat Map and Filtering functionality noted in In-Class II, question three. Remember, you may need to create a Calculated Field as well. 4) Market Analysis In terms of the number of items sold, where is there currently an emerging market for Worldwide Commerce? Hint: Refer to Bar Chart and Multi-Data functionality noted in In-Class II, question five. 5) Profit by Country Which country in the EU has the lowest profits for Worldwide Commerce? Hint: Refer to the Filled Maps, Map Layers and Filtering functionality noted in InClass II, question four. 6) Profit Distribution Which product sub-category held negative profits for Worldwide Commerce? In which quarter were those profits the most negative? Hint: Refer to the Running Total and Waterfall functionality noted in InClass II, question seven. 7) Worldwide Analysis A summary highlighting your findings would be very useful to your manager. Create a Dashboard containing your visualization from questions 1, 2 and 4 and a Quick Filter applied to all worksheets. Be sure to include this Dashboard figure/graph in your executive memo. 3 Assignment II - Tableau Hint: Refer to the Dashboard and Filtering functionality referred to in In-Class II, question eight to allow the user to filter by all categories of product sold by Worldwide Commerce. Important: Tableau Assignment #2 Results (after each Tableau session) should be saved to the Desktop and to your P: drive after completion! Describing Tableau Results in an Executive Memo The results from your analysis will be summarized in an executive memo. Be sure to include the results from each question within your memo. You should lead the executive through a “story” of how you approached the analysis using Tableau to explain your findings. You are leading your executive through the same path of discovery that you used in answering all of the business questions. Be sure to include the dashboard into the executive memo and refer to the dashboard in your memo. Encourage your executive to view the Tableau worksheet results and graphs and encourage your executive to actually utilize the Tableau dashboard and dashboard filter within your memo. Here are a few key points to guide you with your memo: 1) After you have completed the business analytics and answered the analysis questions, what insights can you share regarding the use of Tableau for data analytics? 2) You will need to write an executive memo to the management explaining your analysis using Tableau. Be sure to include the Tableau dashboard graphs/figures noted above in your executive memo. 3) These questions may help you to write a better memo a. Who will be reading your memo? Do they really know the process, or do you need to help explain it (at a higher level)? b. What should you say about the analysis in Assignment #2 so that your description provides more information than can be obtained by simply reading the numbers in the database? c. What are your recommendations and what is your argument on why your recommendation will create the most value? 4 Assignment II - Tableau 4) The following outline may be useful for your executive memo: a. Background Information b. Results Using Tableau (be sure to include results from all questions in Assignment #2). Include the requested Tableau dashboard graphs & figures. Describe the dashboard figure in your memo and encourage the executive to “experiment” with the dashboard using the Tableau file itself. c. Be sure to reference the Assignment #2 Solutions to all questions in your analysis and encourage your executive to view the Tableau results in the six worksheets. d. Explain all results from the questions in your memo and perform additional analysis using Tableau that you think would be useful. e. Summary of Findings and Recommendations. 5) Use the following Memo Template: MEMO TEMPLATE (This is a required template for your memo) Date: March 20/21, 2019 TO: Worldwide Commerce Management Subject: Results and Recommendations of Worldwide Commerce Data Analytics ADD YOUR CONTENT HERE Your Name Data Analytics Director 5 Assignment II - Tableau Submitting Your Assignment: 1) Once your Tableau Workbook has been completed, save the file as a Tableau Packaged Workbook. Go to File > Save As. Change the default File Type to “Tableau Packaged Workbook (*.twbx)” by using the dropdown menu. 2) Submit: A “Tableau Packaged Workbook” (.twbx) that you used to perform the analysis which includes all six Tableau worksheets and the Tableau Dashboard. Submit the file to your TA’s dropbox on D2L. 3) Submit: An “executive memo” (in the form of a three-page word document) describing the context of your analysis with Tableau solutions, your interpretation and evaluation of the solution results, and your corresponding conclusions and recommendations based on your evaluation. Page three of your memo will be your Tableau Dashboard. Submit the document to your TA’s dropbox on D2L. Grading for Assignment #2 will be based on: 1) Correct answers of ALL questions, including the Tableau dashboard 2) Quality of writing and grammar 3) Discussion and rationale for recommendations using the results from Assignment #2 questions 4) Reasoning behind conclusion 5) Academic Integrity Points breakdown 10 points 35 points 30 points 20 points Grading Requirements Correct & complete Tableau file submission Correct solution results to Assignment #2 questions, including the Tableau dashboard Reasoning within Memo  Introduction and Context Setup  Recommendation on what to do with your analysis results (reasoning behind the recommendation)  Conclusion Memo quality  Narratives: Interpreting your results  Quality of writing 6 Row ID 31192 40936 28879 46630 3484 30191 32543 29601 28932 50411 21209 38411 31278 39465 32452 6449 30187 20674 10745 22515 29651 24859 15359 41838 46219 38178 30934 21667 8753 31033 32299 32246 20867 16587 25671 20408 48022 6826 28557 48565 Order ID 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Class First Class Standard Class Standard Class Standard Class Second Class Second Class Second Class Standard Class Standard Class Same Day Standard Class Second Class Standard Class Standard Class Standard Class First Class First Class Standard Class Second Class Standard Class Standard Class Standard Class Standard Class First Class First Class Standard Class Same Day First Class Standard Class Same Day Standard Class Standard Class Standard Class Standard Class EB-13705 KN-16705 SC-20770 AH-10210 PM-19135 PM-18940 LR-16915 LF-17185 BD-1725 MK-17905 EP-13915 JJ-15445 RO-19780 SC-20440 ME-17320 QJ-19255 LE-16810 BM-1575 RB-9330 VW-21775 RD-9930 TD-20995 HF-14995 CR-12730 BN-11470 MP-18175 AC-10420 AJ-945 BB-11545 YC-21895 HH-15010 JD-16150 JS-16030 ON-18715 CS-12175 DJ-13630 EH-14005 SP-20620 DB-13120 TS-21610 HK-14890 36013 39974 29606 345 6793 31579 20317 32691 9354 31307 37294 13376 32966 5498 26583 13591 33655 8768 1235 48589 31300 40356 22131 32671 3269 27639 35837 24452 23081 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Class Standard Class Standard Class Second Class Standard Class Standard Class Standard Class Standard Class Standard Class Standard Class Second Class Standard Class Standard Class Standard Class Standard Class First Class First Class Standard Class Second Class Standard Class Standard Class First Class First Class Standard Class TC-21475 BD-11725 JA-15970 TM-21490 OT-18730 VW-21775 TB-21520 CG-12520 CS-12400 TM-21010 MA-17560 TC-21145 DP-13165 MC-18130 BN-1470 MH-17785 KD-16270 SG-20080 DF-13135 RS-19870 BF-11215 BO-11350 JE-15715 AS-10090 RD-9930 MK-17905 RL-9615 BD-11620 NS-18640 KD-16495 TC-21295 CJ-12010 Dp-13240 GA-14515 AO-10810 PR-8880 HJ-14875 NW-18400 AA-10375 NP-18685 AG-10330 5590 39715 13320 32337 29786 13829 21490 18655 7162 785 9023 33355 15061 30728 31174 40783 33010 6669 5708 40328 9363 47679 39226 17684 38602 48847 8239 34777 25502 36955 34793 24830 6260 7733 44473 32243 36527 16576 10032 19032 10353 MX-2013-107006 CA-2014-118199 ES-2012-5645358 CA-2013-127670 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