You are about to deploy your software program, but before you do, you must creat

Sep 22nd, 2015
DotaCN
Category:
Programming
Price: $40 USD

Question description


 

PART I. Before determining your own software revisions and transitions, you and your team do some research on how a major software company and other companies handle these things.

Write 4-6 paragraphs on the following:

  • Search the major software company's Web site, and come up with the following information:    
    • Determine how it handles software updates.
    • Summarize how it handles major (SP) and minor (patches) upgrades.
    • List what you believe are the pros and cons of its method(s).
    • Include URLs for all Web sites used.
  • Search another software company's Web site and do the following:    
    • List the company and its Web site's URL.
    • Summarize how it handles major (SP) and minor (patches) upgrades.
    • List what you believe are the pros and cons of its method(s).

Review at least 3 company's methods described by your peers (other than the one you researched), and do the following:

  • Decide which company you think is best in terms of its method(s).
  • Explain why you believe this company is the best.
  • Explain the pros and cons of the method(s).

The following rubric will be used for grading:

 

Grading Rubric

30%

For the major software company, do the following:

  • Determine how it handles software updates.
  • Summarize how it handles major (SP) and minor (patches) upgrades.
  • List what you believe are the pros and cons of the method(s).
  • Include URLs for all Web sites used.

30%

For another software company, do the following:

  • List the company and its Web site's URL.
  • Summarize how it handles major (SP) and minor (patches) upgrades.
  • List what you believe are the pros and cons of the method(s).

40%

Review at least 3 company's methods described by your peers (other than the one you researched), and do the following:

  • Decide which company's method(s) you think are best.
  • Explain why you believe they are the best.
  • Explain the pros and cons of those method(s).

 

PART II.

 

You are about to deploy your software program, but before you do, you must create a plan for the support, maintenance, and upgrades of your program.

Create a 3–5-page plan that includes the following information:

  • Support     
    • The types of support you plan to offer your users
    • The type of support system you plan to implement         
      • Include the things you need it to keep track of and why.
  • Maintenance     
    • How you plan to receive and track each of the following change requests:         
      • Corrective maintenance
      • Adaptive maintenance
      • Perfective maintenance
  • Upgrades
    • How often you plan to provide major (SP) and minor (patches) upgrades
    • The reasoning behind the details of your upgrade plan
    • How you will distribute each type of upgrade to your users

The following rubric will be used for grading:

 

Grading Rubric

33%

Include the following in your plan:

  • The types of support you plan to offer your users
  • The type of support system you plan to implement                 
    • Include the things you need it to keep track of and why.

33%

Include the following in your plan:

  • How you plan to receive and track each of the following change requests:                 
    • Corrective maintenance
    • Adaptive maintenance
    • Perfective maintenance

34%

Include the following in your plan:

  • How often you plan to provide major (SP) and minor (patches) upgrades
  • The reasoning behind the details of your upgrade plan
  • How you will distribute each type of upgrade to your users

 

Tutor Answer

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School: Cornell University
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