Quality Management Plan in a Healthcare Organization

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gvfuyr

Business Finance

Description

The course project requires you to create a quality management plan. To do this, you will:

  • Identify various aspects of a quality management plan in a healthcare organization.
  • Apply various processes and tools to enhance quality in a healthcare setting. Seek additional resources fromhttp://www.leanproduction.com/index.html.
  • Identify workflow processes in a healthcare setting.
  • Identify quality parameters in a healthcare setting.
  • Examine the effectiveness of a quality management plan in a given healthcare setting.

The project is modeled on the Shewhart Cycle (Plan, Do, Check, Act). You will modify the Shewhart Cycle to make it applicable to your selected healthcare service or program.

Seek additional resources that will help you understand the process being studied as well as planning and quality improvement in general. You can visit the following link for more details on a quality process improvement plan:
www.goleansixsigma.com

ClickResourcesand then selectLean Six Sigma Tools. Review the steps in sequence; they provide direction to a quality process improvement plan. While you do not need to use the steps in sequence, they provide direction, as given below:

  • Define: This step describes the importance of the problem within the organization.
  • Measure: This step relates to the impact of the current condition and target goals for improvement.
  • Analyze: This step relates to understanding work flow mapping and the value stream as well as understanding root cause analysis (RCA).
  • Improve: This step identifies improvements to consider in the implementation of change.
  • Control: This step is about sustainability of change.

Tasks:

  • Complete a part of the Plan step of the cycle.
    • Describe the environment, the organization, and the department or program within the organization that is the basis for your project. Describe the selected healthcare setting, specifically its service, staff, equipment, and patients. Identify and describe the scope and nature of the problem.
    • Assess the environment using strengths, weaknesses, opportunities, and threats (SWOT) analysis. Interview some stakeholders, such as managers, staff, or customers. Use the interview information to conduct the SWOT analysis. You may also summarize or quote any important or interesting information gathered during the interview.
    • Select one of the weaknesses determined by the SWOT analysis to create a plan for improvement.
W3 A2 Course Project Task 1.docx 

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Class: Quality Performance & Management From your course textbook Applying Quality Management in Healthcare: A Systems Approach, read the following chapters: • Understanding Customer and Stakeholder Requirements • Understanding the Role of Policy in Promoting System Change From your course textbook Achieving Safe and Reliable Healthcare: Strategies and Solutions, read the following chapters: • The Human Factor: Effective Teamwork and Communication in Patient Strategy • Effective Clinical Systems • Involving the Patient in Safety Efforts • Communicating about Episodes of Harm to Patients From the South University Online Library, read the following articles: • The Measurement Conundrum • Patient-Centered Pay for Performance: Are We Missing the Target? Assignment 2: Course Project Task 1 Overview: The course project requires you to create a quality management plan. To do this, you will: • Identify various aspects of a quality management plan in a healthcare organization. • Apply various processes and tools to enhance quality in a healthcare setting. Seek additional resources from http://www.leanproduction.com/index.html. • Identify workflow processes in a healthcare setting. • Identify quality parameters in a healthcare setting. • Examine the effectiveness of a quality management plan in a given healthcare setting. The project is modeled on the Shewhart Cycle (Plan, Do, Check, Act). You will modify the Shewhart Cycle to make it applicable to your selected healthcare service or program. Seek additional resources that will help you understand the process being studied as well as planning and quality improvement in general. You can visit the following link for more details on a quality process improvement plan: www.goleansixsigma.com Click Resources and then select Lean Six Sigma Tools. Review the steps in sequence; they provide direction to a quality process improvement plan. While you do not need to use the steps in sequence, they provide direction, as given below: • Define: This step describes the importance of the problem within the organization. • Measure: This step relates to the impact of the current condition and target goals for improvement. • Analyze: This step relates to understanding work flow mapping and the value stream as well as understanding root cause analysis (RCA). • Improve: This step identifies improvements to consider in the implementation of change. • Control: This step is about sustainability of change. Tasks: • Complete a part of the Plan step of the cycle. o Describe the environment, the organization, and the department or program within the organization that is the basis for your project. Describe the selected healthcare setting, specifically its service, staff, equipment, and patients. Identify and describe the scope and nature of the problem. o Assess the environment using strengths, weaknesses, opportunities, and threats (SWOT) analysis. Interview some stakeholders, such as managers, staff, or customers. Use the interview information to conduct the SWOT analysis. You may also summarize or quote any important or interesting information gathered during the interview. o Select one of the weaknesses determined by the SWOT analysis to create a plan for improvement. Submission Details: • Present the description of the organization, the SWOT analysis, and any interview summaries in a 5-page Microsoft Word document formatted as a report in APA style. • On a separate page, cite all sources using APA format. • Name your document SU_MHC6303_W3_A2_LastName_FirstInitial.doc. • By Saturday, October 3, 2015, submit the report to the W3 Assignment 2 Dropbox. Assignment 2 Grading Criteria Described a selected healthcare setting, specifying service, staff, equipment, and patients. Identified and described the scope of the problem. Conducted a SWOT analysis for the selected healthcare setting; interviewed stakeholders, such as managers or customers; and used the information for a SWOT analysis. Selected one of the weaknesses determined in the SWOT analysis and provided a rationale for the selected problem focus within the SWOT analysis. Presented information in a logical structure. Selected and cited authoritative sources of information. Displayed accurate writing style, spelling, and grammar. Applied APA standards in citing sources.
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