AH115 Week 2 Discussion

Anonymous
timer Asked: Sep 30th, 2015
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Week 2 Discussion

Interpersonal communication skills in a customer-service oriented field such as medical assisting are an important necessity within medical facilities. Describe in detail how customer-service is important as a
receptionist, in the office and on the telephone.  How can customer-service be optimized in person and telephonically with patients, staff members and vendors?



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