Report of Software Development Project (Telephone Billing System )

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Description

1.Project Description

Describes the Background of selected topic. Explain the problems that the project will address.Identify the key needs that the project is designed to meet, and include any background material on reasons why the project needs have arisen.

2.Stakeholders

Identify the relevant Stakeholders of your project with their roles and responsibility.

3.Project Objectives / Success Criteria

Explains the Project’s Business Objectives, and the Success Criteria used to measure them.

4.Scope (In and Out)

Describes the Scope of the Project (both in-scope and out-of-scope)

5.Assumptions / Dependencies

Explain the Assumptions, Constraints and Dependencies of Project (preliminary).

Assumptions:List the key assumptions that the project depends on (resources, policies, scheduling, technology, etc.).

Constraints: List the restrictions or limitations (based on time and cost) that will guide decision-making throughout the life of the project.

Describes the Major Milestones that the Project has to achieve including the target date.

6.Work breakdown structure (WBS):

Provide a WBS, which lists all major tasks, and sub tasks. The WBS identifies the project elements that require resources, used to organize the cost estimates and to ensure that the cost of all identified work has been estimated, and provides the relationship among all the components of the project and the project deliverables.

Include Gantt chart and Network Diagram.

7.Resources Needed

Describes the Roles / Competencies needed to implement the project and Human resources.

8.Conclusion

Provide a summary statement covering all aspects covered in the report

9.References

Your report should include a title, table of contents and references. You may make any suitable assumptions while writing the report. Also citation included.

2500 words (NO SIMILARITY)

(NOTE: MS PROJECT NEED TO BE USED FOR THE DURATION OF EACH TASK)

A SAMPLE WILL BE GIVEN BELOW


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Explanation & Answer

Attached.

Running head: SOFTWARE DEVELOPMENT PROJECT

Telephone Billing System Software Development Project
Name
Institution Affiliation
Date

1

SOFTWARE DEVELOPMENT PROJECT

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Software Development Project (Telephone Billing System)

1. Project Description
Communication service providers for both handle massive data in the manual calculation
of the telephone bills. The manual calculation of the telephone bills is time-consuming and cost
ineffective. The customer's records and the bill rates customization through the manual process
are also prone to errors. Bill calculation and bill generations can be much effective if completed
on a real-time basis. There is an increase in the need to increase the speed in all operations and to
promote a work culture that is based on real-time operations. Work efficiency in the use of the
manual systems of billing remains low, and there is no flexibility. In this case, organizations
need an increase in the speed of the work done cost-effectively.
There an increase in the number of customers. Although the landline users have remained
relatively low the postpaid mobile is on the rise with changing terms on charge rate within and
above allowances. Broadband customers are also on the rise. According to Singh et al., (2016)
there is high customer complaint on time in the use of the broadband services. With high demand
for information, there is a need for a software system that will enhance billing for the services.
While customers can sign for defined contracts easing calculation for the charges the dynamics
for extra charges beyond the allowances make manual calculations more complicated.

This proposed solution involves the development of software for the telephone billing
system. Computerization of the billing process will enhance saving on the cost, increasing the
accuracy of the operation and reducing the time needed to complete each task. The software will
improve the automatic calculation of the telephone bills and will establish a new work culture.

SOFTWARE DEVELOPMENT PROJECT

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The traditional interventions for which telephone companies enhances manual calculation of bills
for the information system providers(ISPs) can be considered as less effective in time and cost.

The proposed software will complete all the billing services by establishing new
connections. The new links have better characteristics on accuracy and speed. The system will
also enhance customer record modification and facilitate viewing of the records. In overall, the
software will complete all the operations that are related to the calculation of the bills and its
generation. All the billing data will be stored in an efficient and effective database to enhance the
calculation and the generation of the bills. Through this designation of information in databases
retrieval of data will be easy. The software will include security measures to ensure that all the
billing data aren't subject to manipulation or loss.

The system will be developed using Microsoft Windows XP with Service Pack 2 for the
operating system. For the Front end the Microsoft Visual Studio 6.0 software will be used and
Microsoft Access for the Back-end. Customer's payments will be managed in a quick and timely
manner. This telephone billing system will have some default features applicable to all the
companies. On the other hand, the systems can be custom built to address the specific needs of a
company. In both cases, human errors will be decreased reducing the time and the costs incurred
in addressing these errors.

The system has hardware and software requirements for their efficient running in the
organization. The project is limited to the development of the software for both default and
customized features. The focus is on the reduction of costs, and decrease in time needed to
complete the billing operations. The system will include a secondary storage system which will

SOFTWARE DEVELOPMENT PROJECT

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enhance retrieval of large volumes of data. The ...


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