Description
Scenario: You are an employee of Cabot Nutrition, a company that manufactures various vitamins, minerals, and other supplements including infant formula. An employee was found to have tampered with infant formula during production, and has since been terminated. On his termination day, the employee became violent and struck his supervisor. Several infants have become ill as a result of the tampering, but all injuries have been reported as non-life-threatening. Two of your employees used this infant formula with their infants, and both infants are ill. You have been tasked with creating a response to this product-tampering crisis.
Create a 12- to 15-slide presentation with speaker notes to senior management detailing your response.
Include the following in your memo:
- Describe the crisis in detail, including additional facts that you create and the results of your investigation.
- Create a Crisis Management Taskforce, and list the job titles and responsibilities of each member.
- Develop a Crisis Management Plan to address this incident and help mitigate/prevent this type of crisis and workplace violence in the future.
- Summarize key components of a Workplace Violence Prevention Policy.
- Explain how you will communicate your response to this crisis both internally (to the company) and externally (to the public), and include any support or recompensing plans.
Click on the Assignment Files tab to submit your plan.
Explanation & Answer
Attached.
Crises refer to situations or events that pose a significant threat to the firm if not
countered in an appropriate manner or on time (Kingsley, 2017).
In this instance, the threat is the potential financial and reputational loss for the firm.
Crisis management is an element of strategic management.
Thus, organizations with long-term goals consider crisis management as an integral
component rather than a contingency plan when in crisis.
Cabot Nutrition firm focuses in the production of different vitamins, minerals, and other
supplements including infant formula.
Thus, employees have to maintain a high degree of concentration in the various stages of the
manufacturing process.
Unfortunately, a blunder in the production process of the infant formula has resulted in many ill
kids with non-threatening diseases. Two of the firm’s employees kids have also been affected.
For the firm, this presents a weighty risk to its business and reputation.
Besides the manufacture of disease-causing infant formula products, the firm appears to have a challenge
they are yet to note which is evident in the short-temperament of their employees.
Short-temperament is evident in the firm’s employee who struck his supervisor on the termination day.
It can be deduced that the firm is negligent in probably providing welfare activities towards the employees.
The crisis management team has the responsibility to provide the causes, ramifications, and solutions to this
predicament.
A crisis management team (CMT) is tasked with protecting the organization against the adverse
effects of a cri...