Critical Incidents Presentation

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Question Description

Prepare a 10- to 15-slide presentation describing critical incidents.

Choose five critical incidents with at least two from your area.

Answer the following questions within the notes section for each incident:

  • What was the nature and cause of the incident?
  • Who were the responders to the incident and how did they overcome the incident?
  • How long did it take to respond and recover from the incident?
  • Who was affected by the incident? (Local residents, business, community, state, nation, world?)
  • Did the incident attract a media response? If so, was the media localized, national, or global?
  • Do you feel the response was a success or needed improvement? Why?

Format any citations according to APA guidelines.

Tutor Answer

School: Boston College

Please find attached. Let me know if you need edits. Cheers!

Student Name

Critical incidents are tools that increase people’s
awareness and understanding of human expectations,
attitudes, interactions and behaviors (Spencer-Oatey,
◆ Critical incidents aim at engaging people at an
individual and meaningful level as they evaluate
behaviors and attitudes that may be vital to the
effeciency in the roles they are preparing for
(Spencer-Oatey, 2013).
◆ The study aims to examine critical incidents as a
result of differences intercultural communication.

Learning objectives
To identify 5 critical incidents
◆ To demonstrate the nature and cause of the incident
◆ To identify respondents of the critical incident and
how they overcame them
◆ To show the time the respondent took to recover from
critical incident
◆ To identify who was affected by the incident

Critical Incident 1

A high school student was not happy with his class level. He
wanted to go to a higher grade. At first, he sought advise from
the advisor of the students who said that he could not move to
the next grade. The student was unsatisfied with the response,
he went to ask the second students’ advisor who gave the
similar as the first one. Next, he made decision to consult
Language Training Program coordinator. The coordinator th...

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Tutor went the extra mile to help me with this essay. Citations were a bit shaky but I appreciated how well he handled APA styles and how ok he was to change them even though I didnt specify. Got a B+ which is believable and acceptable.

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