IOANA RALUCA ANASTASESCU IOANARALU05@GMAIL.COM / 571-521-9848 / / LinkedIn EDUCATION GEORGE MASON UNIVERSITY – Fairfax, VA Sept 2018 - Present School of Business – Finance Current GPA: 3.8/4.0 Nominated on Dean’s list Expected Graduation Date: May 2020 NORTHERN VIRGINIA COMMUNITY COLLEGE – Fairfax, VA August 2013 – May 2018 Associate Degree in Business Administration Final GPA: 3.36/4.0 Graduated with “Cum Laude” PROFESSIONAL EXPERIENCE KIDZ PLAZA INDOOR PLAYGROUND – Ashburn, VA Owner/Operator, June 2015 – December 2018 • Increased sales by 10% year over year during ownership resulting in adding two party rooms to accommodate the growth • Processed daily transactions • Effectively managed daily, monthly and annual finances through accurate forecast of cash flow and sales, including tracking monitoring profit and loss (P&L) • Assisted accounting to establish good financial procedures and systems to monitor the financial health of the business • Drove and supported strong focus on customer satisfaction, loyalty and follow-up; established customer-centric culture of communication and collaboration • Led marketing promotions at events and trade shows to increase brand awareness • Responsible for recruiting, hiring, and supervising staff • Prepared and conducted training and coaching to employees to improve their service delivery and work productivity • Collaborated with lawyers, realtors and accountants in driving the sale of the business KIDZ PLAZA INDOOR PLAYGROUND – Ashburn, VA Party Host / Front Desk Representative, February 2014 – June 2015 • Scheduled and organized children’s birthday parties • Assisted customers by answering questions and trying to anticipate their needs in advance to provide an excellent customer experience • Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions • Supported Chief Operating Officer with daily operational functions • Processed daily transactions and monthly financial reconciliations 1|2 VICTORIA’S SECRET – Dulles, VA Sales Representative, September 2012 – February 2014 • Exceeded established sales goals and increased client retention by 15% in 3 months consecutives (June through September 2013) • Trained and mentored new sales representatives • Responsible for all the sales and general support in the bras’ section and fitting rooms • Developed strong rapport with customers resulting in “Employee of the Month” designation ADDITIONAL INFORMATION Skills • Proficient in financial data analytics and financial management • Project management and planning • Proficient in MS Office tools - Outlook, Word, PowerPoint, Excel, Access • Communications and contract negotiations • Leadership - team leading, creating an atmosphere of trust through personable staff coaching • Risk Management problem solving Languages • Romanian (fluent) Academic Achievements • Member of TAU SIGMA NATIONAL HONOR SOCIETY- a national honor society designed exclusively for transfer students who already earned a 3.5 better GPA • Member of GOLDEN KEY HONOUR SOCIETY – the world’s largest collegiate honor society which applies to the top 15% academic of their college classes 2|2
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