Implications to Business
A subset of employees who have been empowered by the rise of devices that are appcentric and powerfully consumer-oriented is developing in today’s workplace. These devices
utilize internet services in social networking and unified communication. According to
Nuggehalli, 2016, processes are easier and smoother for businesses equipped with the best
technologies. Internet access in the workplace improves the flow of information. Updates can
quickly be retrieved for any point inside business premises fitted with wireless networks.
Customer care services may be enhanced if the care provider can stream information from the
servers to give relevant feedback to the customer. Since people are becoming tech-savvy at an
increasing rate, clients will expect to be connected to the internet as soon as they enter business
premises. Provision of free Wi-Fi to clients may unlock business opportunities. Customers will
spend more time on the business premises, therefore improving sales. Businesses can also
accumulate customer data which they can in turn use to customize promotion offers and
advertisements based on their preference...