Bank of America Company Research

Oct 15th, 2015
Anonymous
Category:
Business Finance
Price: $25 USD

Question description

Field Research visit 2 or more locations of bank of America and describe how the service is providedOnline Research Describe how the bank uses its website to provide customer serviceOnline complaint and testimonials visit complaints website and better business bureau websites to see what costumers are sayingTelephone Research call the bank and describe your telephone experienceWebsite Research visit the website of the bank ,evaluate the website using the following criteria:User-FriendlinessEasy of navigationInformation AvailableContact informationInteractivityAttractivenessReadabilitySummarize your research by discussing your findings describe the pros and cons for each service encounter (in store, telephone, website, online reviews).this section should be at least 1.5 pages.then write a one page recommendation for the company to improve any area where you identified weaknesses.Finally prepare a 15 minutes oral presentation to discuss the followingCompany backgroundYour research and findingsYour evaluationYour recomendations

Tutor Answer

(Top Tutor) Robert F
School: University of Virginia
PREMIUM TUTOR

Studypool has helped 1,244,100 students

Review from student
Anonymous
" Thanks, good work "
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1822 tutors are online

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors