Bank of America Company Research

Oct 15th, 2015
Price: $25 USD

Question description

Field Research visit 2 or more locations of bank of America and describe how the service is providedOnline Research Describe how the bank uses its website to provide customer serviceOnline complaint and testimonials visit complaints website and better business bureau websites to see what costumers are sayingTelephone Research call the bank and describe your telephone experienceWebsite Research visit the website of the bank ,evaluate the website using the following criteria:User-FriendlinessEasy of navigationInformation AvailableContact informationInteractivityAttractivenessReadabilitySummarize your research by discussing your findings describe the pros and cons for each service encounter (in store, telephone, website, online reviews).this section should be at least 1.5 pages.then write a one page recommendation for the company to improve any area where you identified weaknesses.Finally prepare a 15 minutes oral presentation to discuss the followingCompany backgroundYour research and findingsYour evaluationYour recomendations

Tutor Answer

(Top Tutor) Daniel C.
School: UT Austin

Studypool has helped 1,244,100 students

Review from our student for this Answer

Oct 16th, 2015
"Totally impressed with results!! :-)"
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1819 tutors are online

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors