Explore the CMS Hospital Compare website

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Explore the CMS Hospital Compare website (www.hospitalcompare.hhs.gov) and review the data for each measurement category. Which performance measures in these categories are most important to consumers of health care services? Which performance measures are least important to consumers? Are consumers using the data on the CMS site to select a hospital? What other factors may influence consumer choice?

Oct 15th, 2015

Thank you for the opportunity to help you with your question!

medicare hospital comparison

There is a mountain of information that  can be accessed by patients about hospitals and other medical care services such as nursing homes.However ,according to my review and analysis of information provided, patients are most likely inclined to the following information

a)Patients’ experiences: How recently discharged patients responded to a national survey about their hospital experience. For example, how well did a hospital’s doctors and nurses communicate with patients and manage their pain?

b)Timely & effective care: How often and quickly each hospital gives recommended treatments for certain conditions like heart attack, heart failure, pneumonia, children’s asthma, stroke, influenza, and blood clots, and follows best practices to prevent surgical complications.

c)Use of medical imaging: How a hospital uses outpatient medical imaging tests (like CT scans and MRIs).

d)Payment & value of care:

  • How each hospital’s payment for heart attack patients, payment for heart failure patients, and payment for pneumonia patients compares to the national average payment for each condition.
  • Information on measures of payments and patient outcomes together allows for an assessment of a hospital’s value of care.
  • Medicare Spending per Beneficiar
    • General Information: Name, address, telephone number, type of hospital, and other general information about the hospitalSatisfaction with a prior hospital admission has a large impact on future hospital choice, according to a new study. While clinical quality scores are now widely available for consumers to use when choosing a hospital, these scores actually have a small influence on the decision. Instead, it appears that perceptions related to a hospital's reputation and medical services are what counts.
    • what people use to choose hospitals

Employees and their spouses at a large self-insured employer were surveyed twice by telephone a year apart. Participants were asked to rate on a scale of 1 to 10 (1 being least satisfied and 10 most satisfied) each of six hospital attributes that would influence them when choosing a hospital for a future overnight stay. These attributes were the following: overall reputation, specialty medical services offered, amenities, out-of-pocket costs, quality ratings, and if the hospital was included in their health plan's network.

The respondents perceived differences in reputation, medical services, and out-of-pocket expenses among the hospitals. However, this was not the case with amenities. Medical services and reputation had large impacts on a future hospital choice. Consumers tended to gravitate toward hospitals with better clinical quality scores even before this information became publically available. However, clinical quality scores contributed little to hospital choice compared with a hospital's reputation and medical services. Satisfaction with a prior hospital experience had a significant and positive effect on selecting a future hospital. The researchers suggest that innovative strategies are needed to point consumers to published comparative quality data on 


Please let me know if you need any clarification. I'm always happy to answer your questions.
Oct 15th, 2015

References

5. Medicare.gov. Medicare Hospital Compare Quality of Care. 2015. Available at: https://www.medicare.gov/hospitalcompare/search.html. Accessed October 15, 2015.

5. Medicare.gov. Medicare Hospital Compare Quality of Care. 2015. Available at: https://www.medicare.gov/hospitalcompare/search.html. Accessed October 15, 2015.

Oct 15th, 2015

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