Airline Customer Loyalty Statistical Analysis Assignment

User Generated

Anovfpbpuvc

Mathematics

Description

My Independent Variable is Airline Customer Loyalty by services offered.


STATS TO RUN on the data:

Mean, minimum, maximum, range

Variance

Skewness


NEXT:

I need to Describe the relationship between variables with:

A Scatterplot

Computing correlation coefficient

Constructing a multiple linear regression model

Unformatted Attachment Preview

Miles a Year to Achieve Mile Expire Due to Blackout Dates for Tickets Elite Status (Multiply by Inactivity Purchased with Miles Earned 1,000) United Frontier Delta Southwest Allegiant 0 0 1 0 1 1 1 1 1 1 Yes=0 No=1 Yes=0 No=1 25 25 35 35 0 Loyalty Score Ability to Redeem Ability to Redeem Miles Earned on Miles Earned on Car Rentals Hotels Ability To Transfer Points to Another Member Private Airport Lounge Access Ability to Redeem Miles Earned on Airline Tickets 1 1 1 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 Yes=1 No=1 Yes=1 No=0 Yes=1 No=0 Yes=1 No=0 Yes=1 No=0 oyalty Score Free In-Flight Wi-Fi Priority CheckIn/Security/Boarding Will Retroactively Credit Loyalty Program Members with Miles for a Flight up to 12 Months After the Fact 0 0 1 1 0 1 1 1 1 0 1 1 0 1 0 Yes=1 No=0 Yes=1 No=0 Yes=1 No=0 Number of Partner Carriers Rewards Members Can Earn/Redeem Miles With 39 39 40 0 0 Markup of Purchased Miles Rather Than Earned JD Power Customer Satisfaction Ranking US News & World Report Ranking 0.63 0.33 0.59 0.44 0 0.4 0.4 0.6 0.8 0 0.784 0.784 0.822 0.808 0
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Explanation & Answer

Attached.

OUTLINE

1. INTRODUCTION
2. BODY
3. CONCLUSION
4. REFERENCES


Miles a Year to Achieve
Mile Expire Due to Blackout Dates for Tickets
Elite Status (Multiply by
Inactivity
Purchased with Miles Earned
1,000)
United
Frontier
Delta
Southwest
Allegiant

0
0
1
0
1

1
1
1
1
1

Yes=0
No=1

Yes=0
No=1

Mile Expire Due to Inactivity
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

25
25
35
35
0

Blackout Dates for Tickets Purchased with Miles Earned
0.4
0.244948974
0
0
0.547722558
0.3
-3.333333333
0.608580619
1
0
1
2
5

Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

Loyalty Score
Ability to Redeem Ability to Redeem
Miles Earned on
Miles Earned on
Car Rentals
Hotels

Ability To Transfer
Points to Another
Member

Private Airport
Lounge Access

Ability to Redeem Miles
Earned on Airline Tickets

1
1
1
0
0

1
1
1
1
1

1
1
1
1
1

1
1
1
1
1

1
1
1
1
0

Yes=1
No=1

Yes=1
No=0

Yes=1
No=0

Yes=1
No=0

Yes=1
No=0

rchased with Miles Miles
Earned
a Year to Achieve Elite Status (Multiply by 1,000) Private Airport Lounge Access
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5

Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

24
6.403124237
25
25
14.31782106
205
2.739440809
-1.584244329
35
0
35
120
5

Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

Ability to Redeem Miles Ear
0.6
0.244948974
1
1
0.547722558
0.3
-3.333333333
-0.608580619
1
0
1
3
5

oyalty Score

Free In-Flight Wi-Fi

Priority CheckIn/Security/Boarding

Will Retroactively Credit
Loyalty Program Members
with Miles for a Flight up to
12 Months After the Fact

0
0
1
1
0

1
1
1
1
0

1
1
0
1
0

Yes=1
No=0

Yes=1
No=0

Yes=1
No=0

bility to Redeem Miles Earned on Airline Tickets
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

Number of Partner
Carriers Rewards
Members Can
Earn/Redeem
Miles With
39
39
40
0
0

Ability to Redeem Miles Earned on Car Rentals
1
0
1
1
0
0

#DIV/0!
#DIV/0!
0
1
1
5
5

Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

Ability to Redeem Miles Earned o
1
0
1
1
0
0

#DIV/0!
#DIV/0!
0
1
1
5
5

Markup of Purchased
Miles Rather Than
Earned

JD Power Customer
Satisfaction Ranking

US News & World
Report Ranking

0.63
0.33
0.59
0.44
0

0.4
0.4
0.6
0.8
0

0.784
0.784
0.822
0.808
0

Ability to Redeem Miles Earned on Hotels
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count

Ability To Transfer Points to Another Member
Free In-Flight Wi-Fi
Priority Check-In/Security/Bo
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5

Mean
Standard Err...


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