Description
My Independent Variable is Airline Customer Loyalty by services offered.
STATS TO RUN on the data:
Mean, minimum, maximum, range
Variance
Skewness
NEXT:
I need to Describe the relationship between variables with:
A Scatterplot
Computing correlation coefficient
Constructing a multiple linear regression model
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Explanation & Answer
Attached.
OUTLINE
1. INTRODUCTION
2. BODY
3. CONCLUSION
4. REFERENCES
Miles a Year to Achieve
Mile Expire Due to Blackout Dates for Tickets
Elite Status (Multiply by
Inactivity
Purchased with Miles Earned
1,000)
United
Frontier
Delta
Southwest
Allegiant
0
0
1
0
1
1
1
1
1
1
Yes=0
No=1
Yes=0
No=1
Mile Expire Due to Inactivity
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
25
25
35
35
0
Blackout Dates for Tickets Purchased with Miles Earned
0.4
0.244948974
0
0
0.547722558
0.3
-3.333333333
0.608580619
1
0
1
2
5
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
Loyalty Score
Ability to Redeem Ability to Redeem
Miles Earned on
Miles Earned on
Car Rentals
Hotels
Ability To Transfer
Points to Another
Member
Private Airport
Lounge Access
Ability to Redeem Miles
Earned on Airline Tickets
1
1
1
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
Yes=1
No=1
Yes=1
No=0
Yes=1
No=0
Yes=1
No=0
Yes=1
No=0
rchased with Miles Miles
Earned
a Year to Achieve Elite Status (Multiply by 1,000) Private Airport Lounge Access
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
24
6.403124237
25
25
14.31782106
205
2.739440809
-1.584244329
35
0
35
120
5
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
Ability to Redeem Miles Ear
0.6
0.244948974
1
1
0.547722558
0.3
-3.333333333
-0.608580619
1
0
1
3
5
oyalty Score
Free In-Flight Wi-Fi
Priority CheckIn/Security/Boarding
Will Retroactively Credit
Loyalty Program Members
with Miles for a Flight up to
12 Months After the Fact
0
0
1
1
0
1
1
1
1
0
1
1
0
1
0
Yes=1
No=0
Yes=1
No=0
Yes=1
No=0
bility to Redeem Miles Earned on Airline Tickets
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
Number of Partner
Carriers Rewards
Members Can
Earn/Redeem
Miles With
39
39
40
0
0
Ability to Redeem Miles Earned on Car Rentals
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
Ability to Redeem Miles Earned o
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5
Markup of Purchased
Miles Rather Than
Earned
JD Power Customer
Satisfaction Ranking
US News & World
Report Ranking
0.63
0.33
0.59
0.44
0
0.4
0.4
0.6
0.8
0
0.784
0.784
0.822
0.808
0
Ability to Redeem Miles Earned on Hotels
Mean
Standard Error
Median
Mode
Standard Deviation
Sample Variance
Kurtosis
Skewness
Range
Minimum
Maximum
Sum
Count
Ability To Transfer Points to Another Member
Free In-Flight Wi-Fi
Priority Check-In/Security/Bo
1
0
1
1
0
0
#DIV/0!
#DIV/0!
0
1
1
5
5
Mean
Standard Err...