MGT 401 Trident Organization Leadership Change Case and SLP Assignments

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Module 3 - Case CHANGE-ORIENTED LEADERSHIP: TRANSFORMATIONAL AND CHARISMATIC LEADERS Assignment Overview Travis Kalanick was the founding CEO of the ride-sharing giant Uber. Under his leadership, Uber has become a globally successful firm with a valuation over $60 billion. Kalanick is in his early forties, but Uber is the third firm that he started. Earlier in his career he founded the file-sharing company Scour which ended up going bankrupt due to lawsuits. He had more success with another filesharing company called Red Swoosh which he later sold for $19 million. In spite of all of his accomplishments and success, he has always been a controversial CEO. Recently he was caught on video berating an Uber driver, a video that went viral. He has also faced allegations of fostering a toxic corporate culture. After facing a continuing wave of negative publicity, Kalanick had to step aside as CEO, but remains as a powerful member of Uber’s Board of Directors. He is also still one of their major shareholders, so even though another CEO will be managing the day-to-day, affairs he is likely to remain as a major leader within Uber. For this paper you should first thoroughly review the background readings and make sure you are clear on the distinction between charismatic, transformational, and transactional leadership. Then do some research on Travis Kalanick’s leadership style. There is no shortage of articles about Travis Kalanick and Uber. But harder to find are articles on what kind of leader he is and how he leads his employees. Here are a few articles to get you started, but if you can find articles that are more recent or have more information about his leadership style, feel free to use them in your paper instead: Hook, L. (2017, March 10). Uber: The crisis inside the “cult of Travis.” Financial Times, p. 11. [ProQuest] Somerville, H. (2017, April 13). Uber CEO’s iron grip poses challenge in COO search. Reuters. Retrieved from https://www.reuters.com/article/us-uber-governance/uber-ceos-irongrip-poses-challenge-in-coo-search-idUSKBN17F1CO?il=0 Fast Company. (2015, September 25). Travis Kalanick, the fall and spectacular rise of the man behind Uber. South China Morning Post. Retrieved from http://www.scmp.com/magazines/postmagazine/article/1860723/travis-kalanick-fall-and-spectacular-riseman-behind-uber Case Assignment After you have reviewed the background materials and done some research on Travis Kalanick, write a 4- to 5-page paper addressing the issues below. Make sure to cite both required background readings such as Barine and Minja (2012) or Luthans et al. (2015) as well as specific articles on Travis Kalanick. 1. Does Travis Kalanick meet the definition of a charismatic leader based on what you’ve read? Explain your answer using both the required background textbook readings as well as specific information you found about Kalanick. 2. Does Travis Kalanick meet the definition of a transformational leader based on what you’ve read? Explain your answer using both the required background textbook readings as well as specific information you found about Kalanick. 3. Does Travis Kalanick meet the definition of a transactional leader based on what you’ve read? Explain your answer using both the required background textbook readings as well as specific information you found about Kalanick. 4. Overall, what do you believe are the main benefits and drawbacks of Travis Kalanick’s approach to leadership? Do you think he needs to make major changes in his leadership style? Assignment Expectations • • • • • Follow the assignment instructions closely and follow all steps listed in the instructions. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials List supporting references and cite sources in proper format. Use appropriate writing style in essay form (organization, grammar, and spelling). Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal. Module 3 - SLP CHANGE-ORIENTED LEADERSHIP: TRANSFORMATIONAL AND CHARISMATIC LEADERS For the Module 3 SLP assignment you will be again be applying the concepts from the background materials to your own personal experiences. You can write about the same supervisor you wrote about in Modules 1 and 2, or choose a different supervisor that you worked with and got to know well. Carefully review the concepts and definitions of charismatic, transformational, and transactional leadership. Then write a 2- to 3page paper addressing the following issues using specific examples from your personal experiences: 1. Describe a situation you experienced in the workplace when a current or past supervisor used a transformational or charismatic approach to motivate their employees. Was it effective? 2. Describe a situation you experienced in the workplace when a current or past supervisor used a transactional approach to motivate their employees. Was it effective? 3. Based on what you’ve read for this class so far as well as from your own experience working with different supervisors, do you think transformational and charismatic leadership can be learned or do you think it something you are born with? To support your answer, use both of the following: your personal experiences and references from the required background materials. SLP Assignment Expectations • • • • • Follow the assignment instructions closely and follow all steps listed in the instructions. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials List supporting references and cite sources in proper format. Use appropriate writing style in essay form (organization, grammar, and spelling). Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal. Module 4 - Case MANAGING ORGANIZATIONAL CHANGE Assignment Overview For this assignment, first do a thorough review of the required background materials and read up on each author’s discussion about Kotter’s eight-step model of change, Lewin’s three-step model, and the five phases involved in action research. All of the authors discuss at least one of these models. There are also some videos on some of these models that might help. Case Assignment When you are done reviewing these models of organizational change, take a look at the scenarios described in Questions 1-3. For each of these scenarios, explain which of the three models of change would be most appropriate for this situation. You are required to cite at least three of the sources from the background readings in your paper. Finally, Question 4 is a summary question that you should also answer using the required readings. Your paper should be 4–5 pages in length: 1. A corporation has had recent problems with increased turnover of employees and decreased profitability. However, nobody is sure exactly what the problem is or what to do about it. Senior managers have been arguing for many months about what to do, but it is clear nobody is being objective or has a clear idea about what to do to get the company back on track. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings. 2. A financial services company has been using the same software system for 10 years and employees have grown very accustomed to using this system. The employees are hard-working but very resistant to change. When word leaks out that management is considering a switch to a completely new software system, the employees become very upset as a new system will require a tremendous amount of training and hard work. Management determines that a new system is necessary in order to remain competitive but is concerned about the difficulty in dealing with employees who are so resistant to any type of change. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings. 3. A company has been gradually losing market share to competitors and the CEO believes radical change is needed in order to stay in business. He is concerned that his employees will be resistant to change and may be successful in blocking the necessary changes. The CEO also believes that if he can make a strong enough case that changes are urgently needed, he will obtain a the support of a large enough number of employees and senior managers that will help him overcome any resistance to the needed changes. Explain which organizational change model would be most suited for this scenario using at least one of the required background readings. 4. Conclude your paper with a discussion about which of the three change models you think is the most useful and which one you think is the least useful. Support your answer with references to the required background materials. Assignment Expectations • • • • • Follow the assignment instructions closely and follow all steps listed in the instructions. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials List supporting references and cite sources in proper format. Use appropriate writing style in essay form (organization, grammar, and spelling). Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal. Module 4 - SLP MANAGING ORGANIZATIONAL CHANGE For the Module 4 SLP assignment think about a major organizational change that occurred in your workplace. Think carefully about the steps taken by management during the change process, and the organizational change processes and concepts that you read about in the background materials. Then write a 2- to 3-page paper addressing the following issues. Make sure to cite at least two of the required background readings on organizational change in your paper: 1. Describe the change that occurred in your workplace, and list the major steps or stages involved in this change. 2. What stages were successful during this process, and which ones were problematic or handled poorly? 3. Do a side-by-side comparison between the steps you listed in your answer to Question 1 and the steps used in Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research. What were the key similarities and differences between these models and the ones used in your organization? 4. Based on your answers to Questions 2 and 3, do you think the change process would have gone better if management used Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research? SLP Assignment Expectations • • • • • Follow the assignment instructions closely and follow all steps listed in the instructions. Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials List supporting references and cite sources in proper format. Use appropriate writing style in essay form (organization, grammar, and spelling). Include both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 11-14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under “My Resources” in the TLC portal. ...
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Module 3: Change Oriented Leadership

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Module 3: Change Oriented Leadership
Insert name of the school
Insert your name
Insert professor name
April 2019

Module 3: Change Oriented Leadership

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Module 3: Change Oriented Leadership
Leaders are people who can motivate, challenge and encourage others. They can persuade and
exert influence and show resistance and perseverance. There are leaders in all aspects of society.
The concept of a leader can remind the president, the prime minister, the general, the captain of
the sports team or the director of the school; examples of leadership exist in different
organizations. Many people think that leaders are people who lead organizations through vision
and inspiration; managers focus on results and focus on organization and tasks (Northouse, P.G.
(2016)
Charismatic Leaders
The definition of a charismatic leader can be considered an attractive person who attracts purely
admired people. Glamorous leaders use their magnetic personality and charm to gather devotees.
The main advantage of charismatic leaders is that they are confident, confident and confident in
their beliefs. The influence of a charismatic leader is the result of his reference, which may
require favor, motivate others, and even end the most difficult transactions. From the form of
leadership, glamour is a leadership trait; one of the most dangerous features. Travis Kalanic is in
line with the definition of a charismatic leader because glamorous leaders can blur the
boundaries between them and the organization. This is especially true in new businesses, where
founders like Kalanic are deeply involved in the company's success. Their wealth is
indistinguishable from the wealth of the company, and their lives and socially relevant
employees pin their hopes in the hands of the founders. People can't understand the complexity
of Uber's CEO and how Travis has become an integral part of the company, encouraging us to
make things happen and things happen every day. Powerful leaders use drama and storytelling to
gather supporters around their careers, even the most trivial to offer cheaper taxi services. The

Module 3: Change Oriented Leadership

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inspiration of his staff came from Kalanicka's vision to bring his staff to an extraordinary length.
Uber employees have a more noble reason for their dedication in Kalanic: it makes them very
rich. Uber's value is as high as $70 billion. When the company or the public or employees
receive equity, this should motivate some loyalty. Travis Kalanic is to some extent a charismatic
leader (Northouse, P.G. (2016).
Transformational Leaders
Many people see change as the leader of the organization through vision and inspiration;
managers focus on results and focus more on the organization and implementation of tasks.
Leaders in transition often attribute to management positions in companies that are undergoing a
transformation or need to be sparked. Charisma and they are known for developing their vision
and motivating others to follow them. In a company with low morale, the leaders of the transition
usually do their best. The strength of the transformation leader is that he has the vision of a
transformational leader who is different from other leadership styles, thanks to his ability to
quickly assess the company's current situation and develop a vision for growth or growth.
Improve. They shifted their vision to other company management and all company employees so
that everyone can join this vision. This advantage helps to change leaders who struggle in
difficult circumstances because they can be reviewed (D. Kirimi and M. Barine (2012).
Though transformational leaders are known for their big-picture vision and inspirations,
they sometimes struggle with detail orientation. Transformational leaders focus on helping others
to keep the vision of the transition leader moving in the right direction. Small-scale negligence
can hinder the company's long-term vision. Transformational leaders are likely to fall into too
many emotional and passionate determinations and traps that ignore the truth and reality. Relying
on enthusiasm may limit the willingness of transformational leaders to deepen their research. His

Module 3: Change Oriented Leadership

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research and logical reasoning in the face of truth often believe in his company's situation. To
help motivate change and stabilize business success, change leaders must be prepared to discover
the truth. Yes, Travis Kalanick is part of the definition of information delivery because it
develops a persuasive scenario to help people do what they think is good for society. His views
on society are simple and not typical, for those leaders who look like Kalanick. Inspire
passionate loyalty. Uber's employees focus on Kalanic, in part because employees strive to be
true and dedication. Kalanic’s contemporary behavior seems to disgust the outside world, which
undoubtedly helped him fall in love with some employees. His long working hours allowed him
to demonstrate his commitment to the company (Kirimi, D. and Barine, M. (2012).
Transactional Leaders
A transactional leader is someone who values order and structure. They may direct military
operations, lead large companies or conduct international projects that require rules and
regulations to achieve goals in a timely manner or to move people and provide them in an
organized manner. Transactional leadership is often compared to transformational leadership.
Transactional leadership depends on motivated people who work well in an organized and
managed environment. Instead, transformational leaders seek to motivate and motivate
employees who choose to influence rather than lead others. The main advantage of the
transactional leadership style is that transactional leadership is a leadership style that not only has
a transparent structure but also has strict rules and rules. The organization expects them to
perform their tasks to comply with the autonomy or independence required by management
principles.
Opposing these principles or the instructions of the regulator may have negative
consequences, such as suspending or even terminating the contract. In fact, the person in charge

Module 3: Change Oriented Leadership

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of the transaction tells his subordinates what to do and never accepts complaints or disobeys.
Leaders have difficulty adapting to specific situations and limiting creativity. Given that the
dawn style is rigid, independent of rules and rules, and listening to executive advice; it hinders
the creativity of team members.
I think Travis Kalanick is also in line with the defi...

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