Developing a Program Evaluation
Program to be evaluated and identified program evaluation
Individuals with a mental health diagnosis and charged with a crime may appear before a
Mental Health Court Program (MHC). The Mental Health Court Program is program designed to
divert mentally ill offenders away from the criminal system and into a treatment program. The
treatment program will possible have charges dismissed if they complete the program
successfully in a 12 month period. While attending the program participants will attend group
sessions focusing on drug abuse and medication management. Additionally, participants will
attend personalized therapy sessions and meet with an assigned Mental Health Court Case
manager. Although participants are attending personalized sessions, the program still requires
individuals to submit urine samples and appear at court hearings if they are not in compliance
with program requirements. Program monitoring would be an effective evaluation approach for
the Mental Health Court Program.
Analysis of stakeholders, their role and concerns about the proposed program evaluation
There are many stakeholders involved in the program evaluation of the Mental Health
Court Program. Lutheran Services Florida (LSF) and Starting Point Behavioral Healthcare along
with their Chief Executive Officer and board members and the local courts will be the primary
stakeholders for evaluating this program. Lutheran Services Florida will offer a number of
services that will assist in monitoring and funding that will help service the clients’ needs.
Starting Point Behavioral Healthcare’s role will be to provide services to clients who have mental
health issues, criminal offenses and possibly substance abuse problems.
A major concern of Lutheran Services Florida is to ensure that services provided by
Starting Point Behavioral Healthcare is effective and conducive for the success of the program.
While evaluating the program, providers want to ensure that individuals recieveing services are
being monitored. Funding is a major role for LSF, so ensuring that funds are allocated
appropriately for each clients’ need is imperative. Starting Point Behavioral Healthcare and its
affiliates would be concerned about the productivity of the staff as it relates to time spent with
each client and the impact of that time on the program. The role of the local court is one that will
provide safeguards for accountability. Their job will be to provide judges, lawyers, bailiffs, and
court reporters to be available for consistent court hearings. People overseeing the local courts
will want to make sure that the services and time provided to the program is cost effective and
pertinent to the program’s goals. Additionally, local court administrators would want to endorse
the program’s goals of making sure rates of recidivism is reduced for program participants.
Participants not following program protocols will face criminal charges, so they will need to be
monitored accordingly. To conclude, local court concerns are also to make sure that the
individuals participating in the program that have been charged with a criminal offense are
Purpose of the evaluation
Using program monitoring to evaluate the Mental Health Court Program will help assess
the program’s intentions and services. Another purpose of program monitoring is to make sure
the program is implemented as intended. Through the use of program monitoring, data will show
the program’s efforts or expected outcomes. Also by using program monitoring stakeholders
and beneficiaries of the program are able to keep track of key outcomes and what impacts the
program’s components and goals. Lastly, program monitoring will ensure that the most effective,
efficient, and valuable resources are being used.
Questions that will be addressed and information to be collected
Program monitoring evaluation ensures that collected data will focus on the program’s
intended purpose and targeted population (Dudley, 2014). The targeted population will include
people who have criminal offenses and mental health illnesses. Stakeholders will question the
validity of the program in reference to its intended aims, objectives, and goals. This would
ensure that adequate and appropriate services are being rendered and helping to reduce the rate of
recidivism into the legal system. Program monitoring will assist in taking accountability
measures to identify if the employees are doing their jobs and servicing clients’ needs. Monitors
may question if the employees are giving clients appropriate explanations of rules, attending
regular staff meetings, reporting clients’ progress, and addressing any unexpected concerns.
Treatment team members should have time for meeting with each participant to address
individual needs. Clients will have every opportunity to meet with their therapist, case manager,
and medication personnel without having scheduling conflicts.
Addressing concerns of the Stakeholders
To address the concerns of the stakeholders program monitoring evaluation tools will be
implemented. To address Lutheran Services Florida and Starting Point Behavioral Health
concerns, information will be collected to make sure individuals are monitored accordingly.
Additionally, verification will be documented of the enrollees’ services and their appropriateness.
Time sheets, attendance reports, and service notes will address the concerns of employees’
attendance and how they are spending their time with the client. Funding concerns will be
addressed through the use of monthly financial reports distributed to the stakeholders for review.
Each report will reflect how funds are being spent and if the program’s costs are effective to
make an impact on the recidivism rates and program success. It will be necessary to create
reports to document all enrollees and their progress to confirm that they are completing the
program with successful outcomes thereby reducing the recidivism rate. The Mental Health
Court Program is intended to address all concerns presented by the stakeholders. According to
Kim (2008), a standard approach involves pooling together resources to determine the underlying
cause of an offense instead of contributing to recidivism. Lastly, by using the MHC will help to
reduce recidivism with the collaboration of government agencies, local courts, and service
Dudley, J. R. (2014). Social work evaluation: Enhancing what we do. (2nd ed.) Chicago, IL:
Gage, A. & Dunn, M. (2009). “Monitoring and Evaluating Gender-Based Violence Prevention
and Mitigation Programs.” U.S. Agency for International Development, MEASURE
Evaluation, Interagency Gender Working Group, Washington DC.
Kim, K. (2008). The Problem Solving Court as a Coordinating Idea. Conference Papers -Midwestern Political Science Association, 1–33. Retrieved from
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