Unit II Heuristics and Biases in Healthcare Essay

Question Description

  • In this unit, you learned about the different biases in decision-making. For this assignment, you will compose an essay that examines these biases. In your essay, briefly describe each of the three general heuristics covered in Chapter 3 in the textbook. Then, pick one or more of the three heuristics, and describe an original decision-making scenario that conveys how the heuristic and associated bias(es) played a part in the outcome. Explain how the biases could have been overcome to improve the decision. This scenario can be real or imagined, and it can be about personal or business decision-making events. You should not use the scenarios or examples given in the textbook. Be sure to use what you have learned about the heuristics and biases to create your scenario. In your essay, include both an introductory paragraph with a topic sentence and a conclusion. Your essay must be a minimum of three pages in length, and it must include at least two references, one of which must be the textbook and one of which must be another academic source. Any information from a source must be cited and referenced in APA format.
  • Please ensure that the APA format is used. Ensure that following text book is included in the answer: Bazerman, M. H., & Moore, D. A. (2013). Judgment in managerial decision making (8th ed.). Hoboken, NJ: Wiley. Check all work before submitting the final answer for plagiarism.

Final Answer



Biases and Heuristics
Student’s name:


Biases can be conscious or unconscious depending on the situation at hand. However,
biases of any kind have the potential to either positively or negatively influence decision-making,
especially in the workplace. Since human beings are subjective in nature, biases often occur in
every aspect, and it is one group that usually benefits over the other. The same applies to the
healthcare sector (Bazerman & Moore, 2013). Biases in healthcare occur based on hypothetical or
actual decisions. At the same time, biases and heuristics in the healthcare field can be found in
medical personnel or patients. Biases and heuristics provide a short-cut method of arriving at
solutions; thus, they can be both efficient and destructive in healthcare.
Heuristics present quick ways of making decisions. Hence, it is an essential element in
determining the outcome of choices in health care where most operations rely on the type of
decisions that both the medical personnel and the patients make. Consequently, there is always a
vast range of information on which decisions in healthcare rely.
However, the human brain can only process a given amount. This means that tryin...

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