Within organizations, the human resources department is considered an
ally by some managers and a barrier by others. The legal requirements
of managing HR require you to be the dispenser of policies, procedures,
and rules at times and a trusted counselor and guide at other times.
There are varying perspectives on the value HR policies bring to an
organization. In other words, the policies, procedures, or rules may be
viewed as tools that help or hinder leaders from managing their people
and will either detract from or enhance company performance. When not
properly aligned with the company's goals, they can negatively affect
the success of the organization. You know that you need to review the
current HR policies, procedures, and rules and anticipate that you may
be recommending changes, additions, or deletions. Because you are still
new and solidifying your position within the company, you are concerned
that missteps now will cost you your “place at the table.”
You decide to consult with your mentor—an experienced, powerful HR
executive at another company. She presents the following for you to
What steps will you take in your policy, procedure, and HR rules review with the jewelry company?
What will that involve? As you consider their HR policies, how
will you ensure they are effectively aligned with what you see as the
If you find areas where policy revision is needed, how will you present your recommendations?
How do you feel your recommendations will be viewed?
Do you anticipate resistance? If so, what plan do you have to overcome that?
What do you see as the possible outcome from policy revision in terms of impact on the company’s performance?