Description
the questions at the end of the case study in detail.
Your answers will be judged based on the following criteria:
+ Identification of the Main Issues/ Problems
+ Analysis of the Issues
+ Well documented, reasoned and pedagogically appropriate answers/solutions
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1
Question 1
POTS stands for the Plain Old Telephone Services; these are the analogue landlines that were
used to transmit voice over the twisted copper wires. The large couriers should be able to
eliminate POTS because of the introduction of VoIP phones that instead of using their network,
they connect to the available existing networks thus cutting on extra costs. The VoIP phone also
has a significant advantage over the POTS they are more resilient in the sense that during a
power outage calls are easily forwarded to voice mail, unlike the POTS (Cole, 2015). The
analogue lines are of high maintenance; most o...