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Running head: HEALTHCARE ADMINISTRATOR
Healthcare landscape is rapidly changing due to the high technology advancements like the
advancements made in electronic health records that have enabled improvement in the quality of
health services (Delmatoff& Lazarus, 2014, p.246). The technology getting provided promotes
higher patient power (Gao, Li, & Luo, 2015). With this kind of advancement, a healthcare
administrator can create awareness through sources like social media to the consumers and
providers regarding the health industry and advising them on the steps to follow (Sultan, 2015).
This article focuses on what consumers and providers should be aware of regarding the
healthcare industry and how a provider will prepare to overcome the future challenges brought
about by the advancements in healthcare sectors.
Consumers' and providers' focus regarding the healthcare industry should be on the following
Integration of patients into healthcare systems
As a society today, change is occurring rapidly, and the relationships of caregivers and
citizens are increasing (McNeil et al., 2016). Patients are increasingly getting integrated into
healthcare systems and are becoming stakeholders in the healthcare they receive. Because of this,
the patients constantly demand access on their terms, a behavior that is expected to continue
(Kaptein, Fischer, &Scharloo, 2014, p. 907). Patients are increasingly demanding that
appointments get made on their terms and not on the terms of providers which is and will
continue to be a challenge in future (Converso, Loera, Viotti, & Martini, 2015). For the
providers to combat this, demand driven consumer models are to get used with the integration of
technological systems like the use of video chats. This ...