Help with discussion question with original answer

Management
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"Internal Consistency at Customer First" Please respond to the following:

  • Determine how job analysis and job evaluation could be used at Customers First to develop an internally consistent compensation system.
  • Determine whether or not you agree with Joan’s view on job analysis and job evaluation. Explain your rationale.
Nov 3rd, 2015

Thank you for the opportunity to help you with your question!

Job analysis helps at customer First by enabling the company to determine the responsibilities associated with the particular job to ensure customer satisfaction by improving the necessary sections. As well, job evaluation can be used at customers First by determining the value attached to a specific job to help in issues such as pricing and ensure that a customer is well considered in the decision-making process.

Regarding Joan, kindly provide her view so that I can be able to give you a response.

Please let me know if you need any clarification. I'm always happy to answer your questions.
Nov 3rd, 2015
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Joan's view is resistant of the job analysis and job evaluation process as she thinks that having such a structured compensation system will limit the company's ability to be flexible in the marketplace. Often hiring happens quickly in response to a new client contract and hey must hire the right skill set, which might vary bases on the current market rates, Further Joan suggested the entire project would be too time-consuming for Deborah and the other staff that would need to be involved. She felt their time would be better spent on other concerns such as recruiting new staff.

Nov 8th, 2015

Joan's view is resistant of the job analysis and job evaluation process as she thinks that having such a structured compensation system will limit the company's ability to be flexible in the marketplace. Often hiring happens quickly in response to a new client contract and hey must hire the right skill set, which might vary bases on the current market rates, Further Joan suggested the entire project would be too time-consuming for Deborah and the other staff that would need to be involved. She felt their time would be better spent on other concerns such as recruiting new staff.

Nov 8th, 2015

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Nov 3rd, 2015
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Nov 3rd, 2015
Dec 11th, 2016
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