Case Study 11.1: It’s an Agile WorldThis case illustrates a common problem in software and IT development, where programmers and IT staff are anxious to lock in specifications as early as possible so they can “get to work” without having to worry about invasive or disruptive input from the end users. Unfortunately, what typically happens is that the finished product is not what the users needed or thought they needed and a long list of fixes and modifications are needed to make it work correctly. This case is based on a true story in a hospital IT department that routinely struggled with these sorts of user conflicts until they sifted to an Agile methodology.QuestionsWhy does the classic waterfall project planning model fail in this situation? What is it about the IT department’s processes that leads to their finished systems being rejected constantly?How would an Agile methodology correct some of these problems? What new development cycle would you propose?Why are “user stories” and system “features” critical components of an effective IT software development process?Using the terms “Scrum,” “Sprint,” and “User stories,” create an alternative development cycle for a hypothetical software

Instructions For today's workforce, collaborating with colleagues is essential for success. Your organization wants you to take a DISC assessment to learn more about your personality style. DISC is a personality assessment tool that focuses on behavioral characteristics that are grouped together into four personality styles. People with similar personality scores tend to exhibit specific behavioral characteristics common to that profile. Each of these personality styles has unique preferences for communication, behavior, and leadership. Being aware of your preferences allows you to better understand how you might react in certain situations. Being aware of others' preferences allows you to better communicate with those personality styles. Conduct an Internet search for a free DISC personality test; take the test and save your results, including the web site's URL. You will use these results for reflecting on how your personality can affect your decisions in a professional environment. Summarize the feedback you receive. Define the four personality types and how they relate to you. How will you use the understanding of different personality styles to better communicate and lead? How could your personality affect your decisions in a professional environment?.

Task 2 Q1. (5 marks) A successful employee engagement strategy helps create a community at the workplace and not just a workforce. When employees are effectively and positively engaged with their organisation, they form an emotional connection with the company. This affects their attitude towards both their colleagues and the company’s clients and improves customer satisfaction and service levels. Critically evaluate any two employee engagement approaches and their impact on organisational performance. (20 marks) Q2. Employee engagement correlates strongly with organizational performance, in good and bad times. Critically analyse any two drivers of employee engagement and how they will enhance employee engagement.