Read the PPT and answer the question

Nov 10th, 2015
Sigchi4life
Category:
Accounting
Price: $10 USD

Question description

There are 2 chapter, you need to read each PPT and answer the questions.

You don't need to use APA format! Just answer the question! 

Chapter 9 Slides.pptx 

After reading Chapter Nine, answer the following question:

  • List and define the two major types of customer-defined standards and give three examples of each
Chapter 10 Slides.pptx 

After reading Chapter Ten, answer the following questions:

  • The framework for understanding servicescape effects on behavior follows from basic stimulus-organism-response theory. Define a service's physical evidence in terms of this theory.
  • What is a "third place?" Discuss the circumstances under which a servicescape can take on the character of a third place.

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