1) What concepts from an historic Italian city and a painting in its City Hall does Hendriks (2013) use to highlight the ideas of good governance? Describe. Look up the picture on the internet and describe both the good city and the bad city paintings.
2) What are the four different shifts of urban governance to increase emphasis on real decision-making and ordinary citizens? Describe.
3) How does the author suggest moving beyond the performance bias for effective governance reform? Describe.