Dual Roles and Conflicts for Probation Officers

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Overview

Probation officers face role conflict in virtually every aspect of the job. This is a product of two responsibilities: enforcing the law and helping the offender. Investigation and supervision are also divergent functions. Investigation involves the creation of a presentence investigation (PSI), which is used by the judge in sentencing an offender. The purpose of the presentence investigation is to help the judge select an appropriate sentence for the offender.

Supervision begins with the sentencing of an offender to probation. Supervision carries throughout the sentence, and can involve different challenges for the offender and the probation officer.

Instructions

View the Riverbend City: Probation media piece. Based on what you viewed, address the following in a 5–6 page paper:

Lay out two sources of conflict for probation officers, specific to the investigation and supervision functions based on the monitoring of the offender for each transition point (initial probation criteria establishment, electronic monitoring, and victim communication of concern).

Determine two ways reform movements in probation have either created conflict or resolved conflict for probation officers, using Riverbend City: Probation as a point of reference.

  • Establish two ways the use of criminal behavior assessments can either create conflict or resolve conflict for probation officers.
  • Propose two measures, looking ahead, that can be implemented to reduce probation officer conflict that could have helped the Probation Officer in Riverbend City: Probation.

Build out the detailed content in the paper, citing a minimum of three academically verified references..

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Explanation & Answer

Attached.

Running head: DUAL ROLES AND CONFLICTS FOR PROBATION OFFICERS

Dual Roles and Conflicts for Probation Officers
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Institution
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DUAL ROLES AND CONFLICTS FOR PROBATION OFFICERS

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Introduction
The roles and responsibilities of the probation officers have been over the years defined
as being double roles. In that probation officers work with the court to implement suspended
sentences as well as supervisors of individuals on suspended sentences. As officers of the court
charged with the responsibility of implementing the law and ensure public safety, probation
officers are required to ensure that individuals on suspended sentences adhere to probation
requirements and stipulations specified by the court (Clear, Reisig, & Cole, 2012). On the other
hand, probation officers, in their position, are required to watch over their clients and ensure that
they progress in the rehabilitation process. From the Riverbed Probation case study, the parole
officer is faced with a conflict of the two roles they are required to serve. As the probation
officer charged with watching and monitoring Lorenzo, the officer is in a hard situation on how
to handle the case despite progress Lorenzo has shown. On the other hand, the officer is faced
with the responsibility of protecting Ms. Rodgers. The case presents the challenges the dual roles
probation officers serve.
Sources of Conflict for Probation Officers
In describing the dilemma that most parole and probation officers find themselves in,
Grattet, Nguyen, Bird, and Goss (2018) note that most jurisdictions around the world combine
the two roles into one. As a result, the probation officers find themselves in a situation where
they serve two conflicting interest, to advance the interests of their clients. One of the major
contributing factors to the conflict that the probation officers face is as a result of their role in
investigating offenders before sentencing. In probation, “investigation involves the preparation
of a presentence investigation (PSI), which the judge uses in sentencing an offender. Typically,
the court orders the PSI after the offender’s conviction. Before the sentencing date, the probation

DUAL ROLES AND CONFLICTS FOR PROBATION OFFICERS

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officer conducts the investigation and prepares the PSI” (Clear, Reisig, & Cole, 2012, p. 200). To
conduct the investigations and collect the PSI, the probation officer conducts interviews with the
offender to obtain their basic background information and gives a recommendation for the
appropriate sentence. Once sentenced, the probation office...


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