Description
Discussion: Conflict Management Styles
In Week 10, you considered how ethical, moral, and legal dilemmas can provoke internal conflict when a nurse’s values are not in alignment with the apparent demands of a situation or with others’ values, as well as external conflict that can arise as these dynamics are played out. Of course, conflict can also emerge through seemingly simple issues of little consequence—little consequence, that is, except when they are not properly managed.
Nurse leaders need to be familiar with conflict management styles and the impact these styles can have on interpersonal dynamics, and, ultimately, patient care. For this Discussion, you evaluate a situation marked by conflict and consider how conflict management strategies could be applied to promote positive results.
To prepare:
- Consider a conflict situation you witnessed or were engaged in within your practice setting. Then, proceed as follows:
- Think about who was involved, how it was resolved (if it was), and how it might have been handled more effectively.
- Identify the conflict management style(s) employed by various individuals, including ineffective responses or no response to the situation.
- Evaluate your personal response to this conflict.
- What do your thoughts and actions in this and other conflict situations reveal about your typical approach to conflict?
By Day 3
Post a description of how you handled or avoided a conflict, as well as the results of your approach. Explain how would you respond to this conflict today and/or what steps you would take to improve your comfort level and skill for managing conflict in the future (including specific conflict management strategies you would use). Explain how conflict management relates to your effectiveness as a leade
Explanation & Answer
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Running head: CONFLICT RESOLUTION STYLES
Conflict Resolution Styles for Nursing Leaders
Name
Institution Affiliation:
Date:
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CONFLICT RESOLUTION STYLES
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Introduction
It is inevitable that some kind of conflict will exist or arise at some point in time within the
organization including professional nursing life. It is because of this reason that nursing leaders
need to have the necessary skills that can allow them to resolve conflicts in a timely and
professional manner so that the effectiveness, productivity and the relationships within the
organization and the teams are maintained. Due to the various levels of interactions within the
healthcare environments and the hierarchies that exist, there are a number of conflicts that often
exist thus nurse leaders need to have the necessary skills to deal with them. The main conflicts that
I have witnessed arise from shift woes whereby those working on the night shift may have conflicts
with those working during the day maybe because one feels the one is not doing things right;
leaving the workstation disorganized, n...