Competency Describe different quality methods within healthcare.Explain the basic models of quality improvement in healthcare.Evaluate the role and importance of patient satisfaction.Evaluate the role and importance of the patient experience.Apply statistics to different quality methods in healthcare.Apply quality improvement methods. Course Scenario Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following: Emergency room servicesIntensive careSurgical careObstetricsDiagnostic servicesSome rehabilitation therapiesInpatient pharmacy servicesGeriatric servicesConsumer physician referral services Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them. Scenario Continued You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations. Competencies: Describe different quality methods within healthcare.Explain the basic models of quality improvement in healthcare.Evaluate the role and importance of patient satisfaction.Evaluate the role and importance of the patient experience.Apply statistics to different quality methods in healthcare.Apply quality improvement methods. Instructions Your narrated visual report should include the following: Types of measurements that will be used.Overall design of the survey.Identifies who will lead the QI task force.Identifies who should be on the task force.Suggestions for implementing the results of the survey. Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added. APA formatting for the References slide, and proper grammar, punctuation, and form are required.

Project: Final Project—Analysis of a Quality Improvement ProgramThis week the Final Project is designed to give you an opportunity to analyze a quality improvement program. You will analyze data related to benchmarks and national standards and suggest two goals for initiatives that address any deficiencies/opportunities in quality. Anticipated outcomes will also be identified, and appropriate time frames to re-evaluate data and provide a new analysis will be addressed.To prepare:Read the case study Patient Safety at Grand River Hospital & St. Mary’s General Hospital in your Learning Resources.Conduct an analysis of the case and write a 10- to 12-page (excluding title page and references) report including:Data analysis against benchmarks and national standardsObservations about where quality improvements are neededGoals for initiatives that address those deficiencies/opportunities in qualityOutcomes that are anticipated in order to accomplish the initiativesAppropriate time frames to re-evaluate data and provide a new analysis. Justify your responseNote: Your Project must be written in standard edited English. Be sure to support your work with at least eight high-quality references, including four from peer-reviewed journals. Refer to the Essential Guide to APA Style for Walden Students to ensure that your in-text citations and reference list are correct. This Project will be graded using this rubric: Final Project Rubric (PDF). Your Project should show effective application of triangulation of content and resources in your conclusion and recommendations.

DiscussionStep 1: Read the following case study:A nurse has an order to complete a procedure on a patient. After reading the procedure, the nurse notices that it is not best practice and it has not been updated for 6 years. The nurse takes this issue to the nurse leader (charge nurse) and the nurse manager (unit manager).Step 2: Your first post is based on the first letter of your last name. For example, if your last name is Smith, you would answer the nurse manager question. Please review the differences in these roles before posting.The First Letter of your Last NameQuestion to AnswerA-MWhat would you do as a nurse leader if your policy or procedure conflicts with the most recent evidence? Describe your response to this nurse. Why is it important to update policies and procedures? What are the risks if they are outdated?What is your role as a nurse leader in assuring policies or procedures are up to date? N-ZWhat would you do as a nurse manager if your policy or procedure conflicts with the most recent evidence? Describe your response to this nurse. Why is it important to update policies and procedures? What are the risks if they are outdated?What is your role as a nurse manager in assuring policies or procedures are up to date? Your discussion post should look like:Paragraph one: What would you do as a nurse leader or nurse manager (depending on your last name) if your policy or procedure conflicts with the most recent evidence? Describe your response to this nurse. Paragraph two: Why is it important to update policies and procedures? What are the risks if they are outdated?Paragraph three: What is your role as a nurse leader or nurse manager (depending on your last name) in assuring policies or procedures are up to date? Resources: Where did you find your data?