Description
Discuss the key business metrics and IT. Provide examples of linking IT to business metrics.
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Explanation & Answer
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Running head: BUSINESS METRICS AND IT
Business Metrics and IT
Name
Institutional Affiliation
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BUSINESS METRICS AND IT
2
Business Metrics and IT
Customer loyalty index, they are the type of customer that demonstrated their satisfaction
regarding the company and are more likely to recommend the company to other potential
customers.
Associated loyalty index, the employee's notion regarding the company, their thoughts
regarding how the orga...