HRM326 Waiter and Waitress Job Aid Paper

User Generated

Ybev0456

Writing

HRM326

Description

Create a job aid that can be used to support execution of a specific task on the job. A job aid should be simple, contain relevant graphics and be no more than one page. [Note: In real life, some job aids are on a small card or a clip board, but others can be posters placed in a work space, or on-line pop up screens to be referenced during a transaction. The important thing is, keep it simple. This isn't a reference manual! Just something staff can refer to on the job to remember how to perform a specific task. ]

Add a 500-700 word memo to your boss describing the new job aid and how you recommend it be deployed.

  • What is the purpose of the job aid? Why is it needed?
  • Is it going to be in paper or electronic format? How will it be distributed?
  • What type of communication and training will be needed around use of the new job aid?
  • What change management issues might arise?
  • What will employees be able to do differently now that they have the job aid and know how to use it?

Submit your recommendation and job aid as one document.

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Explanation & Answer

Attached.

Running head: JOB AID

1

Job Aid
Name
Professor
Course
Date

JOB AID

2
Job Aid for a Waiter/Waitress

Thesis statement: One of the important duties and responsibilities for a waiter or waitress is to
set up a table. The following is the procedure for setting a table for simple family dinner meals.
I.

Job Aid

II.

Internal Memo


Running head: JOB AID

1

Job Aid
Name
Professor
Course
Date

JOB AID

2
Job Aid for a Waiter/Waitress

One of the important duties and responsibilities for a waiter or waitress is to set up a table. The
following is the procedure for setting a table for simple family dinner meals.
Item
Teaspoon

Fork
Butter knife and Butter
Plate

Knife

Position on Table
Placed on the second right-hand
side of the dinner plate after the
knife.
Placed to the left of the dinner
plate.
Placed above the fork with the
butter knife facing east to the
west direction at the topmost of
the butter plate.
Placed immediately on the righthand side of the dinner plate.

Napkin

Placed on top of the dinner
plate.

Dinner Plate

At the center with Napkin...

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