Each question should be
discussed thoroughly in 200-250 words. Use APA guideline, correct grammar. No essay, just answer the questions. If you use someone else work please cite and use references.
1. Provide a summary of the case including an analysis of the key
facts and potential dilemma.
2. Identify the potential sources of
concern that Ron is likely to encounter when he begins to make calls on his
customers in downtown Los Angeles.
3. Pick one of the concerns you listed in
the previous question and examine it in further detail with consideration given
to the basic points of negotiating a win-win solution.
you are Ron and a customer has expressed the following concern: "We don't
want you delivering during banking hours. Bringing in big boxes of supplies
will upset our operations and our customers who are here trying to conduct
business. Our current supplier makes deliveries before 6:30 in the morning and
I don't see any need to change." How to you respond?