BUS445 Ashford Week 4 Process Control and Process Improvement Paper

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RntreN12

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BUS445

ashford university

Description

Prior to beginning work on this discussion, read Chapter 4, Chapter 5 Process Control and Process Improvement, Chapter 7, Chapter 11

Question 1

Recommend how to determine which processes to improve to ensure you have the most impact on company excellence.

Question 2

Compare and contrast the different approaches to improving processes. What are the relative strengths and weaknesses of each?

Please answer both question in separate paragraphs.

Text

Evans, J. R., & Lindsay, W. M. (2017). Managing for quality and performance excellence (10th ed.). Mason, OH: South-Western Cengage.

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Explanation & Answer

Attached.

PROCESS IMPROVEMENT

1

Process Improvement
Name
University Name

PROCESS IMPROVEMENT

2

Process Improvement
The factors that determine which processes to improve to ensure the company’s
excellence include: assessing the workforce effectiveness, satisfaction, and engagement,
assessing workforce capability and capacity, benchmarking and reengineering. The assessing of
workforce effectiveness, satisfaction and engagement will determine how systems perform in an
organization. It will also show how they contribute to the objective strategies of a business. This
assessment builds the foundation of improvement in a business (Chapter 4, P.g. 37). Assessment
in this field involves knowing the number of suggestions made by employees, the number of
people in a project team and the number of workers who are actively participating in educational

PROCESS IMPROVEMENT

3

pr...


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