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1st. Please Make necessary changes that is noted on the first attachment.


2nd. Once changes are made, apply the directions below and in the 2nd attachment and ADD it to the revised paper


Writing the alternative solutions section will add 2–3 pages (600–900 words), double spaced


Expand the logic diagram to include alternative solutions.

Describe three to four alternative solutions.

Discuss plausibility of these solutions.

Discuss intended and unintended consequences.

Advance the best solution that addresses the organizational problem.

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Running Head: APPLIED RESEARCH PROJECT Implementing Effective Leadership in an Organization Kevin Moseley GM 599 Dr. McCoy 5/13/19 1 The Lack of Effective Leadership Training 2 Introduction Effective leadership entails the utilization of servant eldership skills to manage all employees and utilize their maximum skills, competence, knowledge, and experience to achieve maximum productivity in an organization. However, this has never been the ace for all organization, with some organizations being victims of ineffective leadership (Chiniara & Bentein, 2016). The purpose of this applied research project paper is to investigate a real-world organizational problem dealing with the lack of effective leadership in an organization which leads to low performance and reduced productivity among the employees. The paper will provide the general statement of the problem relating to the lack of effective leadership in an organization and then provide a brief description of the intended audience who may find this applied research project useful. The paper will then evaluate the need for effective leadership in an organization and give an interpretation of its value to the target audience (Chiniara & Bentein, 2016). Finally, the applied research project will provide a summary of the key issues highlighted in the paper with respect to the lack of effective leadership in an organization. Using this chronological order, this applied research project will advance understanding of causes, impacts and how to mitigate the problem of lack of effective leadership in an organization. Statement of Problem Lack of effective leadership is an organizational problem that is persistent in many organizations across the world. The effects of lack of effective leadership have both financial and non-financial implications in an organization, making it a major issue and concern to the senior executives who are keen on achieving success. Based on the research conducted by Chiniara & Bentein (2016), the organization that reported a lack of effective leadership had lost a total of The Lack of Effective Leadership Training 3 $30 billion globally. None the less, the number of organizations that suffer from lack of effective leadership have always been on the rise, leading more concerns over the future of many organizations. Many organizations have for a long time been associated with effective leadership which has facilitated there growth and development into a world-class business entity. However, this legacy never lasts for long once the senior management is overhauled and new faces take over the leadership of the organization (Chiniara & Bentein, 2016). The new leadership faces many challenges in leadership and coordination of the staff, leading to a depression work environment for the staff and customers. In addition, there is no coordination and collaboration between the staff and departments to achieve quality service delivery. In essence, the major problem in organizations is the lack of effective leadership to bring sanity, coordination, control, management, and monitoring of service delivery across the organization. Lack of effective leadership across organizational operations, service delivery, and workflow process has been responsible for the disorganizations, ineffective workflow process, delayed service delivery, poor quality of services offered, and products (Chiniara & Bentein, 2016). Most of the employees in organizations that lack effective leadership are demoralized and lacked the motivation to deliver to their maximum potential. Instead, customers who fall, victims of ineffective leadership, are greatly frustrated and dissatisfied with the quality service and products they receive or buy. With time, organizations that are known for world-class services have lost their reputation among customers, leading to reduced sales volumes, revenue, and general profitability (Spears & Lawrence, 2016). The senior executives of organizations who are responsible for The Lack of Effective Leadership Training 4 enhancing quality service have always failed to create a conducive environment for the staff to provide quality services and products that meet customer expectations. Intended Audience The issue of ineffective leadership in organizations is an issue that is not unique to one organization. Therefore, the organization is immune to such challenges, meaning that there is a possibility of the problem being replicated in another organization. Leaders at the executive and supervisory level, policymakers, government agencies, students taking leadership courses, and the general public would find this applied research project useful (Sipe & Frick, 2015). It is no doubt that the lack of effective leadership in organizations may leadto other symptomatic issues such as: poor quality, service delivery concerns, and poor quality products due to reduced productivity of staff. These symptoms of ineffective leadership had a direct effect on the needs and satisfaction of customers. In addition, other stakeholders were equally impacted by ineffective leadership, through the increased cost of services and products (Chiniara & Bentein, 2016). The bottom line of the problem is the disruption of the entire operations and activities in organizations, making it a very sensitive issue of interests to the general public. Value to the Audience With the nature of sensitivity in the problem of lack of effective leadership in organizations, there is no doubt that research on the topic will be of value to the audience identified above. To begin with, this applied research project will evaluate the causes, the impacts, and possible solution to the problem in organizations (Seto & Sarros, 2016). A careful evaluation of the underlying issues in this problem will advance a greater understanding of the The Lack of Effective Leadership Training 5 organizational problem. In essence, the project will provide alternative ways of improving customer satisfaction, staff productivity, and improving the workflow process in an organization. This applied research project will also suggest ways through which an organization may emulate the servant leadership approach to prioritize the needs of the staff and the general public. It is anticipated that the full implementation of the servant leadership approach will automatically create a positive impact organization (Sipe & Frick, 2015). By proposing that organizations start implementing a servant leadership approach in leading the staff, this research paper is of relevance to the audience because its purposes to provide a solution to the ineffective leadership problem to enhance quality service, products, and overall staff productivity in organizations. The project is of value to the audience because it prioritizes quality service as the major solution to the problem facing organizationsc which is not unique to any organizations but can easily be replicated in other organizations. It also outlines the most effective way of improving customer satisfaction, loyalty, interests, and trust of the target customer to the organization (Seto & Sarros, 2016). Thus, the audience will find value in relying on the finding of this research to understand the expectations, demand, needs, and interests of their clients and then align their leadership approaches towards achieving this objective. The audience will find value in the servant leadership approach because it will help the leaders to create a conducive work environment and atmosphere for effective service delivery. (Sipe & Frick, 2015). Applying the finding of this research project will thus help the audience to achieve transformation in their leadership style and eliminate any instance of lack of motivation among the staff and enhance the customer-employee relationship. In the long run, the audience The Lack of Effective Leadership Training 6 will be in a position to create a warm, welcoming, caring environment that promotes quality service provision and products. Meta-Analysis Methodology A meta-analysis methodology of research entails the review of previous literature to ascertain the areas and gaps in the literature that require further research. It entails the use of reproducible l scientific process to review and evaluate the quality of research in various literature that has conducted research on a similar topic like the one under investigation (Luhmann & Eid, 2012). The outcome of all the selected literature is then combined into a metaanalysis where the data is weighed, analyzed, and pooled together to achieve an estimated general effect. The Value of Using a Meta-Analysis Research Approach The value of using a meta-analysis research approach is that it allows for the investigations of a wide variety of study questions so long as there exists sufficient literature on that particular topic. In addition, this research approach is not hindered by the number of the instrument used to measure the variables in a research project (Gurevitch, Koricheva, Nakagawa & Stewart, 2018). Therefore, it provides a systematic overview of existing quantitative research that has already tackled the research question. Features of a Meta-Analysis Research Approach The features of meta-analysis methodology include amalgamation, summarizing, and review of existing data in the literature. Equally, a meta-analysis research methodology enjoys the appeal of causing the effect of combining all the previous research on one topic into one large research that brings on board several participants (Gurevitch, Koricheva, Nakagawa & Stewart, 2018). The amalgamating a large set of different studies may cause the implication of The Lack of Effective Leadership Training 7 impaired construct definitions which becomes imprecise resulting in an outcome that is difficult to interpret. The benefit of meta-analysis lies in its objectivity which ensures that it remains just an ordinary qualitative research approach whose value depends on making qualitative contextualization and understandings of the objective data (Luhmann & Eid, 2012). Therefore, the approach increases the credibility, internal and external validity, as well as the reliability of the finding of the research. In addition, the results of meta-analysis research can be easily generalized to illustrate the actual findings of a larger population of the study. Another benefit of using a meta-analysis research method is that it facilitates the investigation of any presence of bias in the previous literature because it includes moderators to give an explanation into the variation discovered in the previous literature selected for the study. Meta-analysis enables the quantification and analysis of accuracy and precision across studies. Thus, it helps in identifying any inconsistency attributed to study outcomes, errors in sampling, and the variation in study protocols (Crowther, Lim & Crowther, 2010). With more data put into use, accuracy and precession may be improved leading to an increased statistical significance of detecting the effects and cause of a given scenario. The Specific Elements that a Qualitative Approach can Achieve The specific elements that a qualitative approach can achieve based on the insights from Applied Organizational Research on a Holistic Ontological Approach are that it can be used to examine the overall effectiveness intervention such as an outdoor education and training program (Luhmann & Eid, 2012). It also ensures that the independent variables have a relative impact on the outcome of the study, thus increasing the reliability and validity of the research outcome. Meta-analysis research method also increases the strength of the relationship between variables. The Lack of Effective Leadership Training 8 Using meta-analysis, qualitative research may report the findings in terms of effect sizes that gives information about the nature of change identified across all studies used in a particular subset of studies. The effect size may be in the form of standardized mean difference or correlation which are easily convertible to either (Crowther, Lim & Crowther, 2010). The metaanalysis is also capable of achieving a differently scaled measure of the strength of the cause and effect of a given phenomenon or the relationship between two variables. It can also be sued to compute a standardized mean effect size by dividing the difference score by the standard deviation of all the variable scores. How a Systematic Methodology Procedure Defines a Scope of the Project to Achieve Desired Outcomes A systematic methodology procedure defines a scope of the project to achieve desired outcomes by reporting the effect sizes should with the number of studies and effects that were combined to obtain the study estimate (Debray, Moons, van Valkenhoef, et al., 2015). It also relies on the confidence intervals to help the audience ascertain the reliability and consistency of the average estimated effect size which is later subjected to tests of the level of statistical significance. Every construct of interests as a unique effect size subject to the predetermination of the researchers. Brief Review of the Literature The main aim of this research is to examine the effect of the lack of effective leadership in organizations. It is imperative to recap that organizations that have fallen victims of ineffective leadership have always suffered huge losses, reduced productivity, and increased cost of operation. None the less, the application of servant leadership has always solved the problem The Lack of Effective Leadership Training 9 of lack of effective leadership in many organizations, leading to the revival of the productivity and profitability of organizations. Previous research have identified various causes of infected leadership in organizations but have neither examined the implications of the lack of effective leadership nor suggested possible solutions to the lack of ineffective leadership. The research conducted by Seto & Sarros (2016) for instance, noted that organizations have always experienced ineffective leadership due to poor communication channels, lack of coordination, and disorganization in the entire leadership hierarchy of the organization. The research conducted by Sipe & Frick (2015) gives a case study of a healthcare organization that was a victim of ineffective leadership, leading to ineffective operations, workflow process, and general activities. According to the data gathered in this literature, the senior executive managers of the organization failed to incorporate the idea, opinions, and views of the stakeholders in the decision-making process. In particular, even the critical decisions touching on the welfare of the employees were made without their involvement. The author of this article notes the end result of this type of leadership was too much resistance from the employees, lack of stakeholder buy-in on various organization decisions, and increased cases of customer complaints due to dissatisfaction. The author of this article concludes by saying that these traits portrayed by this particular organization are a classic example of an organization thriving on failed leadership due to the lack of effective leadership. The research conducted by Sipe & Frick (2015) examined the effects of servant leadership and an organizational culture built on servitude to the unit and individual employee productivity. In this article, the authors focused on examining the implications of prioritizing the needs, views, welfare, and overall expectation of stakeholders in every decision-making process. The Lack of Effective Leadership Training 10 It concludes by noting that out of the sampled organizations, the ones that applied servant leadership style in leading their employees recorded improved productivity within 2 years of implementing the leadership method. On the contrary, Seto & Sarros (2016) noted that the organization that never applied servant leadership by ignoring the needs and views of their stakeholders had a lower rate of productivity and performance. The authors conclude their research by noting that servant leadership, as compared to other leadership styles yield better productivity and increase the employee output, thus helping organizations to achieve success in their operations. Spears & Lawrence, (2016) also conducted research on servant leadership and its overall effect on the performance of employees and noted that it is a key determinant in creating an organizational culture that is service oriented. In addition, the author noted that servant leadership plays the role of creating ethical values, norms, and beliefs among the employees who will always be focused on demonstrating positive actions and upholding productive behaviors in their engagement. Consequently, servant leadership creates a leader-servant relationship between the employees and the senior executives of an organization, leading to long-term positive relationships that yield success to the organization. In the research conducted by Seto & Sarros (2016), it was noted that servant leadership brings to an organization a positive ethical climate that promotes a conducive working environment for both employees and the organization. As a result, senior executives can use a servant leadership approach to set achievable goals and objectives that are aligned to the strategic plan of the organization. Seto & Sarros (2016) also observed that the employees, on the other hand, will be motivated by servant leadership to pursue a common goal of the organization, based on the fact that they will be in a position to consult, share idea, contribute to the decision- The Lack of Effective Leadership Training 11 making process, and would feel that they are part of the goals they are implementing. Chiniara & Bentein (2016) also noted that since servant leadership creates goals that can be easily measured and monitored against the targets, it is possible for an organization to involve the employees in the continuous improvement process to achieve positive progress throughout the operation of the organization. Previous literature have shown that a lack of effective leadership is caused by numerous factors which end up compromising the quality of services and products. Since the lack of effective leadership has been found to cause customer complaints and reduced productivity, organizations are bound to find alternative ways of solving such issues in order to remain sustainable and operational. Consequently, organizations must train their employees on how to promote servant leadership to mitigate against the negative impacts of lack of effective leadership. Based on the findings of these literature, this research project will apply a theoretical approach based on the logical argument that lack of effective leadership may reduce employee morale, reduced customer satisfaction, leading reduce productivity and quality of service. Summary Organizations that have in the past been regarded as a beacon of success have suffered adverse implications of ineffective leadership that have created more confusion at the staff level, workflow process, and overall operations am organization (Seto & Sarros, 2016). The applied research project has provided a greater understanding of the organizational problem by evaluating the symptoms that lead to the problems, the effects of the problem, and the possible ways of solving the problems in future. Based on the finding, the audience may find this research useful and learn a lesson on how best to apply servant leadership to improve efficiency and effectiveness in service delivery in any organization. The Lack of Effective Leadership Training 12 This project, therefore, concludes that servant leadership is an effective leadership style that would lead to quality service provision and customer satisfaction, thus increasing the level of trust and loyalty of the customers to an organization (Spears & Lawrence, 2016). In addition, an organization may use servant leadership to motivate its staff to deliver their maximum potential, thus leveraging its competitive advantage in the market. Organizations should, therefore, rely on this leadership style to solve their daily challenges and problems so as to region a competitive advantage in the market. Based on the meta-analysis methodology approach presented in this paper, a number of literature will be reviewed to ascertain how ineffective leadership has caused adverse implication to organizations. Findings and Conclusions, and Ethical Implications From the literature review, it was established that effective leadership can only be instilled within an organization with a complete overhaul of the organization leadership structure. Thus, there is a need to restructure the organization right from the senior executive level to the front line supervisors (Sipe & Frick, 2015). It is also established that there is a need to institute leadership training programs customized to resolve the leadership challenges that an organization face. In particular, the leaders of organizations require training in servant leadership skills to enable them to adopt an environment of trust and respect. In addition, the leaders need to be encouraged through servant leadership training skills to establish their role and purpose as leaders of the organization. Customer service training for the leaders is also a necessary requirement to improve the leadership capabilities and skills so as to resolve the lack of effective leadership with servant leadership traits. This training will target the front line employees with the tools to manage service recovery and provide quality service to the customers, thus improving the servant The Lack of Effective Leadership Training 13 leadership traits of the leaders. During this training, the front line employees will be trained in an effective system that can be used to invite and encourage customers to complaints through a customer service visit program. They will also be trained on how to resolve a complaint from customers and effective ways of documenting customer reviews and feedback to eliminate the problem that causes customer dissatisfaction (Sipe & Frick, 2015). Finally, the front line employees would be trained on clear policies and procedure that can be used to handle all the customer complaints effectively so that they can gain listening skills to remain nondefensively and show empathy when handling customer issues. They would also be able to control their emotions when resolving all complaints raised by customers. The Bottom-Line The bottom line of the finding of this study is that organization are obliged to provide quality products and services to their customers. Thus, it remains the responsibility of an organization to ensure that there is an effective leadership approach within the organization to facilitate the provision of services that meets the satisfaction of the customer (Seto & Sarros, 2016). Apparently, this goal can only be achieved through servant leadership skills training on servant leadership approach will enable the employees of an organization to have knowledge of the customers’ needs and expectation, thus provide them with quality products and services. The overview view of the possible implications of the lack of effective leadership in an organization is logically illustrated using the logic diagram. Based on the various attributes captured in the logic diagram, organizations can rely on the outcome of this study to ensure that they remain organized in providing services and goods to their customers to achieve success (Seto & Sarros, 2016). The local argument for the lack of effective leadership in an organization and the need to implement servant leadership to resolve the problem is clearly illustrated below. The Lack of Effective Leadership Training 14 Lack of Effective Leadership Data Low Employee Morale Low Customer Satisfaction Reduced Profitability Findings Need for Customer Service Training Poor Customer Service Conclusion Negative Customer Reviews Restructuring Leadership Solution Training on Servant Leadership Improve Profitability Increase Bottom Line Ethical Implications Summary Many organizations have faced the challenge of providing quality services and products to their customers due to the lack of effective leadership. However, the implementation of servant leadership approaches would enable organizations to utilize the potential of the employees to meet customer needs and expectations. Servant leadership style will provide a solution to the challenges faced by the organization by creating a collaborative framework and long lasting relationship between the organization employees, and the customers, thus facilitating effective delivery of services and products. If order to maintain the benefits of servant leadership in an organization, continuous improvement process should be put in place through monitoring and evaluation of the progress of the servant leadership initiatives. If training and development targeting both senior executives and the front line employees must be updated regularly to meet the changing dynamics in the organization and industry within which the organizations operate. Through research and The Lack of Effective Leadership Training 15 development, an organization can easily identify ways through which new skills and capabilities can be instilled in employees to achieve effective leadership through servant leadership styles. The Lack of Effective Leadership Training 16 References Chiniara, M., & Bentein, K. (2016). Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfaction. The Leadership Quarterly, 27(1), 124-141. Crowther, M., Lim, W., & Crowther, M. A. (2010). A systematic review and meta-analysis methodology. Blood, 116(17), 3140-3146. Debray, T. P., Moons, K. G., van Valkenhoef, G., Efthimiou, O., Hummel, N., Groenwold, R. H., ... & GetReal Methods Review Group. (2015). Get real in individual participant data (IPD) meta‐analysis: a review of the methodology. Research synthesis methods, 6(4), 293-309. Gurevitch, J., Koricheva, J., Nakagawa, S., & Stewart, G. (2018). Meta-analysis and the science of research synthesis. Nature, 555(7695), 175. Luhmann, M., & Eid, M. (2012). The methodology of Learning Research: Meta-analyses. Encyclopedia of the Sciences of Learning, 2260-2263. Seto, S., & Sarros, J. C. (2016). Servant Leadership Influence on Trust and Quality Relationship in Organizational Settings. International Leadership Journal, 8(3). Sipe, J. W., & Frick, D. M. (2015). Seven pillars of servant leadership: Practicing the wisdom of leading by serving. Paulist Press. Spears, L. C., & Lawrence, M. (Eds.). (2016). Practicing servant-leadership: Succeeding through trust, bravery, and forgiveness. John Wiley & Sons. The Lack of Effective Leadership Training 17 GM599: Applied Research Project — Findings and Conclusions, and Ethical Implications Item criteria Areas to be evaluated Title Page Created a unique title for the paper that captures the essence of the organizational problem. Points Points Possible Earned 1 1 6 5 10 9 4 3 4 3 10 8 Introduction • • • Described the objective or purpose in writing your applied research project. Informed the reader on the logical flow of your paper. Set the stage in how this applied research project will advance understanding of the investigation of a real-world organizational problem. Statement of the Problem • • • • Stated the nature of the problem clearly and succinctly. Generalized the problem that is common in a wide range of organizational settings. Assessed the distinction between symptoms/issues and what is truly the underlying problem to be investigated. Convinced the reader of your paper on the development of a formal and comprehensive plan to advance the applied research project. Intended audience • • Identified and described what person or group would be interested, receptive, and motivated in reading the applied research project. Discussed the nature of the problem and how stakeholders are affected. Value to the Audience • • Informed the reader how the applied research project will advance greater understanding of the organizational problem. Identified and described key lessons the reader of this paper can take away. Meta-Analysis Methodology • • • • Described the value of using a meta-analysis research approach. Identified features and benefits of meta-analysis. Described how the applied research project will use a qualitative and holistic approach to analyze relevant and credible data from previous peer-reviewed studies. Assessed how systematic methodology procedure defines a The Lack of Effective Leadership Training 18 scope of the project to achieve desired outcomes. Brief Review of the Literature • • Identified and gathered relevant and credible data in the body of literature. Analyzed the data from previous peer-reviewed studies that advance the investigation of the problem. Applied your own researcher critical analysis on how the data supports the investigation of the problem. Assessed how implementing the review of literature component produces deliverables that advance the research process to investigate a real-world organizational problem. 18 16 20 15 8 5 4 4 Paper Length: Writing the findings and conclusion, and ethical implications section will add 2–3 pages (600-900 words), double spaced, not including the title page and reference page. 4 4 Writing Style: Appearance, Spelling, grammar, originality, organization, clarity, and APA 6th edition format and style. 21 18 LATE Paper Deduction -X • • Findings and Conclusions, and Ethical Implications • • • • Utilized a logic diagram as a visual representation to identify the relationship of findings to conclusions. Identified and described significant themes discovered in the review of literature that advanced the investigation of the problem. Identified and described the conclusions, in a diagnostic format, that will lead to possible solutions to resolve the problem. Evaluated ethical implications in research and decision making. Summary • • • Summarized key points. Convinced the reader that you are advancing the investigation of the organizational problem. Informed the reader on next steps in the research process. Reference Page • • • Cited relevant course reading sources. Cited at least two other peer-reviewed journal articles outside your course materials that support the investigation of the problem. Included citation and reference page per APA 6th edition. Total Points 110 91 The Lack of Effective Leadership Training 19 Comments: Kevin, I am returning this Unit 4 paper to you in timely manner, so you can start working on your Unit 5 paper (Implementing Alternative Solutions) and exchange this newer version of your paper with your Paired Peer Review Partner. Please take the time to carefully read the comments and edits that I have inserted into your paper. It is very apparent that you have not taken advantage of this constructive critique in the past. Please review my comments as you get ready to add the new sub heading section on Implementing Alternative Solutions. Please continue moving the Applied Research Project forward…. Thanks, Prof. McCoy You earned 91 out of 110 points (83%) Unit 5 Assignment Details and Rubric Applied Research Project — Implement Alternative Solutions View an introduction and summary of this Assignment. Congratulations on arriving at the final steps in your Applied Research Project! Think all the way back to Unit 1. Do you remember the advice that Creighton Abrams offered when describing how to take on an enormous task? He said, “When eating an elephant, take one bite at a time.” Your task here in Unit 5 is to take that last, big bite. It is always wise to advance several possible solutions, rather than just one. What may seem to be a terrific solution may not be plausible to implement. That is why you will now build upon what you already accomplished in Unit 4 by expanding the logic diagram to include alternative solutions. It is also important to consider both intended and unintended consequences before a solution is implemented. This will help you avoid problems down the road. Refer to the detailed directions and grading rubric for this Assignment as you work on this stage of your applied research project. The construction and development of your applied research project in GM599 is ongoing. It began in Unit 1 and will continue to expand and improve through Unit 6. Moving forward in each unit, you will be adding new sub-heading sections to expand the research process. At the same time, you will be responding to comments and critiques from your professor in order to make improvements to past sections. Step 1: Prepare by studying the Reading assigned to this unit. Practice specific research concepts by engaging in unit discussions. Step 2: Design your applied research project in the following manner. Title Page: Develop a unique title for the paper that captures the essence of the problem that is under investigation. Sub-Heading Sections  Introduction  Statement of the Problem  Intended Audience  Value to the Audience  Meta-Analysis Methodology  Brief Review of the Literature  Findings and Conclusions, and Ethical Implications  Implement Alternative Solutions  Summary  Reference Page It is important to remember that this is a growing document and that other research components will be added in each unit as you move the applied research project forward. Directions for Submitting Your Assignment Before you submit this Unit 5 Assignment, save your work on your computer and on an external drive. Make sure your Project is in the proper format (Word, Excel, and PowerPoint). Unit 5 Assignment Submit the implement alternative solutions component to the Unit 5: Assignment Dropbox. GM599: Applied Research Project — Implement Alternative Solutions Item criteria Areas to be evaluated Points Possible Title Page Created a unique title for the paper that captures the essence of the organizational problem. 1 Introduction  Described the objective or purpose in writing your applied research project.  Informed the reader on the logical flow of your paper.  Set the stage in how this applied research project will advance understanding of the investigation of a real-world organizational problem. 6 Statement of the Problem  Stated the nature of the problem clearly and succinctly.  Generalized the problem that is common in a wide range of organizational settings.  Assessed the distinction between symptomatic issues and what is truly the underlying problem to be investigated.  Convinced the reader of your paper on the development of a formal and comprehensive plan to advance the applied research project. 10 Intended audience  Identified and described what person or group would be interested, receptive, and motivated in reading the applied research project.  Discussed the nature of the problem and how stakeholders are affected. 4 Value to the Audience  Informed the reader how the applied research project will advance greater understanding of the organizational problem.  Identified and described key lessons the reader of this paper can take away. 4 Meta-Analysis Methodology  Described the value of using a meta-analysis research approach.  Identified features and benefits of meta-analysis.  Described how the applied research project will use a qualitative and holistic approach to analyze relevant and credible data from previous peer-reviewed studies.  Assessed how systematic methodology procedure defines a scope of the project to achieve desired outcomes. 10 Brief Review of the Literature  Identified and gathered relevant and credible data in the body of literature.  Analyzed the data from previous peer-reviewed studies that advanced the investigation of the problem.  Applied your own researcher critical analysis on how the data supports the investigation of the problem. 10 Points Earned Unit 5 Assignment  Assessed how implementing the review of literature component produces deliverables that advance the research process to investigate a real-world organizational problem. Findings and Conclusions, and Ethical Implications  Utilized a logic diagram as a visual representation to identify the relationship of findings to conclusions.  Identified and described significant themes discovered in the review of literature that advanced the investigation of the problem.  Identified and described the conclusions, in a diagnostic format, that will lead to possible solutions to resolve the problem.  Evaluated ethical implications in research and decision making. 15 Implement Alternate Solutions  Expanded the logic diagram to include alternative solutions.  Described three to four alternative solutions.  Discussed plausibility of these solutions.  Discussed intended and unintended consequences.  Advanced the best solution that addresses the organizational problem. 22 Summary  Summarized key points.  Convinced the reader that you are advancing the investigation of the organizational problem.  Informed the reader on next steps in the research process. 10 Reference Page  Cited relevant course reading sources.  Cited at least two other peer-reviewed journal articles outside your course materials that support the investigation of the problem.  Included citation and reference page per APA 6th edition. 4 Paper Length: Writing the alternative solutions section will add 2–3 pages (600–900 words), double spaced, not including the title page and reference page. 4 Writing Style: Appearance, spelling, grammar, originality, organization, clarity, and APA 6th Edition format and style. 20 LATE Paper Deduction -X Total Points 120
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Attached.

Outline
Introduction
Statement of Problem
Intended Audience
Value to the Audience
Summary
Meta-Analysis Methodology
The Value of Using a Meta-Analysis Research Approach
Features of a Meta-Analysis Research Approach
The Specific Elements that a Qualitative Approach can Achieve
How a Systematic Methodology Procedure Defines a Scope of the Project to Achieve
Desired Outcomes
Brief Review of the Literature
The Bottom-Line
Alternative Solutions
Plausibility of the solutions
Best Solution
References


Running Head: APPLIED RESEARCH PROJECT

Implementing Effective Leadership in an Organization
Kevin Moseley
GM 599
Dr. McCoy
5/13/19

1

The Lack of Effective Leadership Training

2

Introduction
Effective leadership entails the utilization of servant eldership skills to manage all
employees and utilize their maximum skills, competence, knowledge, and experience to achieve
maximum productivity in an organization. However, this has never been the ace for all
organization, with some organizations being victims of ineffective leadership (Chiniara &
Bentein, 2016). The purpose of this applied research project paper is to investigate a real-world
organizational problem dealing with the lack of effective leadership in an organization which
leads to low performance and reduced productivity among the employees.
The paper will provide the general statement of the problem relating to the lack of
effective leadership in an organization and then provide a brief description of the intended
audience who may find this applied research project useful. The paper will then evaluate the
need for effective leadership in an organization and give an interpretation of its value to the
target audience (Chiniara & Bentein, 2016). Finally, the applied research project will provide a
summary of the key issues highlighted in the paper with respect to the lack of effective
leadership in an organization. Using this chronological order, this applied research project will
advance understanding of causes, impacts and how to mitigate the problem of lack of effective
leadership in an organization.
Statement of Problem
Lack of effective leadership is an organizational problem that is persistent in many
organizations across the world. The effects of lack of effective leadership have both financial and
non-financial implications in an organization, making it a major issue and concern to the senior
executives who are keen on achieving success. Based on the research conducted by Chiniara &
Bentein (2016), the organization that reported a lack of effective leadership had lost a total of

The Lack of Effective Leadership Training

3

$30 billion globally. None the less, the number of organizations that suffer from lack of effective
leadership have always been on the rise, leading more concerns over the future of many
organizations.
Many organizations have for a long time been associated with effective leadership which
has facilitated there growth and development into a world-class business entity. However, this
legacy never lasts for long once the senior management is overhauled and new faces take over
the leadership of the organization (Chiniara & Bentein, 2016). The new leadership faces many
challenges in leadership and coordination of the staff, leading to a depression work environment
for the staff and customers. In addition, there is no coordination and collaboration between the
staff and departments to achieve quality service delivery. In essence, the major problem in
organizations is the lack of effective leadership to bring sanity, coordination, control,
management, and monitoring of service delivery across the organization.
Lack of effective leadership across organizational operations, service delivery, and
workflow process has been responsible for the disorganizations, ineffective workflow process,
delayed service delivery, poor quality of services offered, and products (Chiniara & Bentein,
2016). Most of the employees in organizations that lack effective leadership are demoralized and
lacked the motivation to deliver to their maximum potential. Instead, customers who fall, victims
of ineffective leadership, are greatly frustrated and dissatisfied with the quality service and
products they receive or buy.
With time, organizations that are known for world-class services have lost their
reputation among customers, leading to reduced sales volumes, revenue, and general profitability
(Spears & Lawrence, 2016). The senior executives of organizations who are responsible for

The Lack of Effective Leadership Training

4

enhancing quality service have always failed to create a conducive environment for the staff to
provide quality services and products that meet customer expectations.
Intended Audience
The issue of ineffective leadership in organizations is an issue that is not unique to one
organization. Therefore, the organization is immune to such challenges, meaning that there is a
possibility of the problem being replicated in another organization. Leaders at the executive and
supervisory level, policymakers, government agencies, students taking leadership courses, and
the general public would find this applied research project useful (Sipe & Frick, 2015). It is no
doubt that the lack of effective leadership in organizations may leadto other symptomatic issues
such as: poor quality, service delivery concerns, and poor quality products due to reduced
productivity of staff.
These symptoms of ineffective leadership had a direct effect on the needs and satisfaction
of customers. In addition, other stakeholders were equally impacted by ineffective leadership,
through the increased cost of services and products (Chiniara & Bentein, 2016). The bottom line
of the problem is the disruption of the entire operations and activities in organizations, making it
a very sensitive issue of interests to the general public.
Value to the Audience
With the nature of sensitivity in the problem of lack of effective leadership in
organizations, there is no doubt that research on the topic will be of value to the audience
identified above. To begin with, this applied research project will evaluate the causes, the
impacts, and possible solution to the problem in organizations (Seto & Sarros, 2016). A careful
evaluation of the underlying issues in this problem will advance a greater understanding of the

The Lack of Effective Leadership Training

5

organizational problem. In essence, the project will provide alternative ways of improving
customer satisfaction, staff productivity, and improving the workflow process in an organization.
This applied research project will also suggest ways through which an organization may
emulate the servant leadership approach to prioritize the needs of the staff and the general public.
It is anticipated that the full implementation of the servant leadership approach will
automatically create a positive impact organization (Sipe & Frick, 2015). By proposing that
organizations start implementing a servant leadership approach in leading the staff, this research
paper is of relevance to the audience because its purposes to provide a solution to the ineffective
leadership problem to enhance quality service, products, and overall staff productivity in
organizations.
The project is of value to the audience because it prioritizes quality service as the major
solution to the problem facing organizationsc which is not unique to any organizations but can
easily be replicated in other organizations. It also outlines the most effective way of improving
customer satisfaction, loyalty, interests, and trust of the ta...


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