Performance Appraisal Memo

User Generated

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Writing

Description

Elaine Bridger, the former professional poker player you hired to oversee your poker tournaments, knows the business inside and out. As a former touring pro, she has unmatched credibility. She also has seemingly boundless energy, solid technical knowledge, and an engaging personal style. Unfortunately, she hasn’t been quite as attentive as she needs to be when it comes to communicating with customers. You’ve been getting complaints about voice-mail messages gone unanswered for days, confusing e-mails that require two or three rounds of clarification, and reports that are haphazardly thrown together. As valuable as Bridger’s other skills are, she’s going to cost the company business if this goes on much longer.

ASSIGNMENT: Draft a brief (one page maximum, in memo format) informal performance appraisal and improvement plan for Bridger. Be sure to compliment her on the areas in which she excels but don’t shy away from highlighting the areas in which she needs to improve, too: punctual response to customer messages; clear writing; and careful revision, production, and proofreading. Use what you’ve learned in this course so far to supply any additional advice about the importance of these skills.

Please attach an assignment file using the memo format discussed during class.

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Business Writing 2 Criteria Ratings Pts Required Elements 7.0 pts Proficient Clearly addresses the issue and includes all necessary information. 5.0 pts Average Is missing information critical to response. 3.0 pts Novice Does not address issue. 7.0 pts Organization 5.0 pts 4.0 pts 2.0 pts Proficient Average Novice Clearly Confusing in Confusing throughout due arranged areas due to to unclear arrangement or and unclear lack of organization. Tone organized arrangement or lacks professionalism in lack of many sections. organization. 5.0 pts Grammar/Professional 3.0 pts 2.0 pts Tone Proficient Average No noticeable Several editing editing errors. errors, but not so Professional many that the tone - submission is appropriate difficult to read. choice of words Tone lacks for business professionalism in a writing. few sections. 0.0 pts Novice So many editing errors that the submission is difficult to read. Tone lacks professionalism in many sections. 3.0 pts Total Points: 15.0
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Explanation & Answer

Please find attcahed nad feel free to ask for clarifications and edits. Cheers.

Outline: Performance appraisal
Paragraph 1: Compliments
A. You have unmatched credibility,
B. Solid technical knowledge,
C. An engaging personal style
Paragraph 2: Areas of concern
A. Several voicemail messages have gone unanswered.
B. There are also cases of confusing e-mails that requires at least three rounds of
clarification
C. Reports that are haphazardly thrown together
B.


MEMORANDUM
To: Elai...


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