Digital Technology Analysis

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Question Description

Impact of Technology: An Essay on the Expanding Role for Management

Digital advances are changing all aspects of managing--how we work, where we work, who we work with, and yes, even when we work.Today, one out of three major companies have technology as a focal point within executive plans; this fact contrasts to two years ago, when one out of four companies emphasized digital technology.There is now broad acceptance of digital strategy as a game changer.

But, major digital trends need strategic or planned attention for managing effectively.The professionals, who have thought carefully about the expanded role of digital technology and its strategic impact, will have advantage. These reasons explain why you are asked to write this essay.

The essay assigned is based on your personal observations, experiences, and thoughts about the impact of digital technology, coupled with research into current trends.The assignment has three (3) parts, or main sections:

  • A review of digital technology trends across organizations
  • Observations about your workplace--a view of the “real” world explaining what software does and doesn’t do, as you experience technology to accomplish work goals.
  • Your advice on how managers should approach technology to be more effective

SOURCE MATERIAL:For this essay, you will be asked explain some of the digital technology trends, using sources developed by experts. To find a list of source materials, see later section of the Guide.

Please ensure this paper is wrtten and cited all in APA format

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Insight Report Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society December 2018 World Economic Forum 91-93 route de la Capite CH-1223 Cologny/Geneva Switzerland Tel.: +41 (0)22 869 1212 Fax: +41 (0)22 786 2744 Email: contact@weforum.org www.weforum.org © 2018 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system. Contents Foreword 4 Introduction: Digital Stewardship 7 Shared Goal 1: Leave No Person Behind 12 Shared Goal 2: Empower Users through Good Digital Identities 17 Shared Goal 3: Make Business Work for People 22 Shared Goal 4: Keep Everyone Safe and Secure 27 Shared Goal 5: Build new rules for a new game 32 Shared Goal 6: Break through the data barrier 39 Conclusion: The work starts today 44 Contributors 45 Endnotes 46 Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society 3 Foreword Jim Smith, Chief Executive Officer, Thomson Reuters; Co-Chair, World Economic Forum System Initiative on Digital Economy and Society The Fourth Industrial Revolution has the power to reduce inequalities across the world. Doing so depends on empowering everyone – regardless of geography, income, age or gender – and it requires concerted action and greater collaboration across all players. Lynn St Amour, Chair, Multistakeholder Advisory Group, UN Internet Governance Forum (IGF); Co-Chair, World Economic Forum System Initiative on Digital Economy and Society As the world sprints towards bringing virtually all things online – to be captured, analysed and actioned in an instant – we must ensure we are working towards the digital future that will benefit all. As we mark the milestone of bringing half the world online, we must redouble our efforts to ensure access for the remaining 50%. Stewardship of a global, inclusive society is everyone’s responsibility. Derek O’Halloran, Head, System Initiative on Shaping the Future of Digital Economy and Society, Member of the Executive Committee, World Economic Forum Each time we sign in, log on or connect a person or device to the digital world we exponentially grow the next great technological revolution. More than a decade after the first iPhone® was introduced as the “breakthrough internet communicator”, a brave new digital world powered by big data, artificial intelligence (AI), the internet of things (IoT), mobile and the cloud promises to profoundly change the way we live, work and interact. It is important to consider the geopolitical and social context we face today, as it both shapes the development of technology and will be dramatically affected by technology. The rise of nationalism and the proliferation of echo chambers have created fissures in the economic and political interdependence that we once took for granted, as well as in the social constructs that underpin so many of our daily activities. There is a growing and profound lack of trust between individuals and institutions of all kinds; less than 50% of those connected today trust that technology will improve their lives. Social media continues to bring disparate communities closer together yet polarizes them at the same time. We are reminded daily of the alarming ease with which news and personal information can be abused and used to prop up less-than-virtuous enterprises. Our existing institutions, mechanisms and models are struggling to respond effectively to the pace of change and its distributed nature. New collaborative efforts are emerging across the world – processes that aim to build on both traditional strengths of host institutions but also draw in the expertise of other sectors – whether that be business, governments, civil society or academia. It is imperative that we do more to align, support and accelerate existing efforts where they exist and to address gaps where they do not. The following paper speaks to the urgency many of us feel about the need to work together, make sense of the complexity, build on our common strengths and take agency in designing the collaborative principles and models that will lead to a more empowered world. Successful long-term stewardship is dependent on supporting everyone – irrespective of geography, income, age or gender – in shaping and benefitting from the digital environment we all now share. We hope that you will join us in this journey. 4 Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society Perspectives from our stewards “Over half of the global population is connected to the internet and has growing access to the sum total of human knowledge at their fingertips. The internet will increasingly bring about ever more transformational changes for human civilization. However, some of these changes will also bring unpredictable costs. We are just now beginning to better understand this ‘Faustian bargain’.” –– Al Gore, Co-Founder and Chairman, Generation Investment Management “Digitalization is the most powerful force in our world today. It can bring profound benefits and empowerment, but only if handled with care and responsibility. The shared vision and action plan proposed in our report shows a path to meeting this future with confidence.” –– Mario Greco, Group Chief Executive Officer, Zurich Insurance Group “The internet is one of the greatest innovations in history, improving our access to information, commerce and each other in a way that we’ve never been able to before. It continues to hold revolutionary promise for improving the lives of people in even the most inaccessible parts of the world. This report makes clear how the stewards of the Internet’s development are helping to make sure it lives up to its promise.” –– Matthew Prince, Co-Founder and CEO, Cloudflare “We are at a crossroads. More than half of the world’s population will be online by the end of 2018. Now is the time to redouble our collective efforts to leave no one offline, and this timely report outlines shared goals for an inclusive, trusted and sustainable digital future.” –– Houlin Zhao, Secretary-General, ITU “By building on our national data and digital consultations, our government is identifying a path forward to create an inclusive and trustful digital economy where our full innovation potential can be unleashed. However, building an inclusive, trustworthy and sustainable digital society is truly global in scope. That’s why through our work on AI with our G7 counterparts, we will continue to collaborate with international partners to advance these important goals.” –– Navdeep Bains, Minister of Innovation, Science and Economic Development of Canada “We need to maximize the benefits of digitalization to create an inclusive economy, close the inequality gap and improve income distribution globally.” –– Rudiantara, Minister of Communication and Information Technology of Indonesia “The breadth of digital’s impact shows that this is not merely a challenge to be delegated to chief digital officers and others. It represents more than a commercial opportunity. The Fourth Industrial Revolution demands that CEOs take responsibility for the massive transformation of their businesses and for the extraordinary impact that this transformation will have on wider society.” –– Pierre Nanterme, Chairman and Chief Executive Officer, Accenture “Governance frameworks need to allow enough flexibility to learn and to adapt in the face of rapid innovation, while not leaving anyone behind.” –– Doris Leuthard, Federal Councillor for the Environment, Transport, Energy and Communications of Switzerland “It is time we retire the term ‘digital economy’. There is only one economy, which is digitizing at varying speed. Therefore, special regulatory regimes for digital businesses don’t make sense. We must develop agile and consistent policies that apply to all actors in a changed market reality where technology and data are omnipresent.” –– Gillian Tans, Chief Executive Officer, Booking.com Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society 5 “It is imperative that we bring broadband to all those who are not yet connected – and fast. In parallel, the technology, business and regulatory ecosystems must all be aligned in order to accelerate adoption of the ‘industrial internet’ and deliver the benefits of digital automation to a wide range of enterprises. This, done right, can provide an immense productivity boost to economies.” –– Rajeev Suri, President and Chief Executive Officer, Nokia “We want everyone to thrive in the digital world - no one should be left behind. That means educating everyone on how to keep themselves and their data safe online, which is something that we at Barclays are very passionate about. But it also means ensuring universal access to a safe, secure and easy to use digital identity, so that everyone can confidently unlock the benefits of the digital economy in the end. –– Jes Staley, Barclays Group CEO 6 Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society Introduction: Digital Stewardship The case no longer needs to be made that technology is changing the very fabric of our society. Question 2: Which shared capabilities need to be built in a digital society? A dazzling array of new technologies holds the promise of a future, a near-future or a present that until recently existed only in science fiction. The possibilities seem to be limited only by our imagination. New technologies to sense, process and act upon information at scale can drive economic growth and inclusion, empower individuals, spark innovation and entrepreneurship, improve health outcomes for all and enable a step change in our ability to tackle shared societal challenges such as the Sustainable Development Goals (SDGs). The potential to raise billions of people out of poverty and into inclusive sustainable markets is within our grasp. Any new technologies must be coupled with societal adaptation – new societal capabilities – to successfully manage and use the new tools. These technologies are no different. As is becoming increasingly apparent, however, with opportunity comes risk. In 2018, concerns related to cyberthreats, privacy, abuse of personal information, market dominance, employment, fake news and manipulation of democratic processes have increased. Question 3: How can we collaborate effectively and at scale to achieve our shared goals? The opportunity is clear. The risks are becoming clearer. However, while technology is the engine for these changes, we are in the driving seat. Our collective decisions and actions steer us towards a future that we have the power to shape. Taking these as the starting point, three critical questions emerge. Question 1: What kind of society do we want? Technological developments have traditionally been associated with enhancing efficiencies. In a world of scarcity, and material gains wrought only through labour, technology has been a means of advancing us along the path of human progress, liberating more individuals from precarious lives of subsistence or necessity. We have a long way to go to provide for the basic needs of all of our fellow human beings. In almost every domain, we are seeing that digital technologies can provide a step change in our ability to achieve this. Yet if technology causes more problems than it solves, this will not happen. However, the tremendous power of Fourth Industrial Revolution technologies forces us to address questions beyond efficiency and the provision of material wealth. As more ideas move from science fiction to science fact, we are faced with new questions. In a world of abundance, where we may have the technical ability to provide for all – what kind of society do we want? The question is both local, but also global – can the next wave of globalization be different? There is no shortage of attention, energy or initiatives to tackle these challenges. However, while the landscape of activity is rich, it is highly fragmented. It is fragmented both in terms of the definitions of the problems being tackled and the disparate array of institutions, processes and communities where those discussions are taking place. Today, we lack the shared goals and language that we take for granted in other domains. This document is based on discussions that take these questions as a starting point. The discussions have been undertaken and led by a group of leaders from business, civil society, academia, government and international organizations from around the world, and supported by a group of 20 experts from a variety of domains (see page 45). Each brings to bear different perspectives and broad networks of practitioners. This document also draws insights and inspiration from a range of communities who are actively working on all of the issues explored – an extended community of over 1,000 individuals globally, from the Jordanian Women’s Empowerment Group to Digital Ambassadors in Rwanda. We hope that the resulting perspectives and references will be helpful in our collective efforts to address the questions above. They are shared in the spirit of open collaboration to be freely used, adapted, iterated and improved over time. An inclusive, trustworthy and sustainable digital future The global nature of the digital environment brings with it a rich cultural and normative diversity, with different types of stakeholders having different, often competing, interests. Nevertheless, through our dialogues, all parties agreed on three core and interdependent concepts about what we want our future digital environment to look like. First, our digital future must be inclusive. Inclusion does not just refer to internet access and accessibility, but also includes participating in the social and economic benefits (outputs) and in opportunities to shape how technologies impact our lives. The benefits accruing from technology are exponential, and closing the digital divide will become increasingly difficult. We risk embedding structural inequality into our social and economic systems, condemning many to intergenerational exclusion. Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society 7 Second, trust is the foundation for any and all interactions. Without trust, we will not provide our information, exchange goods or services or act upon the information given. In a digital context, trust is created through effective and enforceable privacy, security, accountability, transparency and participatory practices. Increasingly, as more business and government activity is mediated online, online trust and societal trust levels correlate ever more strongly. 4. Keep everyone safe and secure: shaping norms and practices that enable a technology-dependent environment that is secure and resilient. Finally, we need our digital world to be sustainable – in societal, economic and environmental terms. This entails not just business models that are economically viable, but business practices that are socially sustainable. We need viable investment models for innovation and shared infrastructure. If returns on capital continue to systematically outstrip returns on labour and other factors, the increasing concentration of wealth and subsequent wealth divide is not socially sustainable. While we are used to thinking of cyberspace as entirely virtual, the energy requirements and material/waste management of the physical infrastructure are subject to planetary boundaries. 6. Break through the data barrier: developing innovations that allow us to benefit from data while protecting the legitimate interests of all stakeholders. (The first) six shared goals Identifying and aligning shared goals can transform how we see these efforts. Shared goals allow us to move from fragmentation, confusion and a perception of overlapping work to a network of ecosystems and communities, which all make unique and complementary contributions that collectively advance our efforts. In order to realize this vision, there are a number of shared capabilities where, as a global community, we will succeed or fail together. Expressing these as shared goals allows us to encourage, align and accelerate a wide range of distributed activities. Shared goals provide strategic direction and common purpose that can channel the tremendous amounts of energy, investments, innovation and collaboration already taking place. Today, some of these capabilities are easier to articulate in terms of quantifiable goals than others – for example, internet access. However, defining more precisely what “good” looks like and what metrics would be relevant are part of the common work agenda in topics such as digital identity. Our discussions revealed six initial areas where shared goals would be beneficial to ensure an inclusive, trusted and sustainable digital future. The six areas provide a structure for this document and create a framework for future dialogue and collaboration on shaping the digital economy and society. There are significant opportunities and major risks: much of the debate is too one-sided – either over-optimistic or over-pessimistic – and lacks precision on time frames. A core premise behind this document is the need for a narrative that explains digital opportunities and risks for stakeholders and citizens. 1. Leave no person behind: ensuring high-quality internet access and adoption for all. 2. Empower users through good digital identities: ensuring that everyone can participate in the digital society through identity and access mechanisms that enable the user. 3. Make business work for people: helping companies navigate digital disruption and evolve to new, responsible business models and practices. 8 Our Shared Digital Future Building an Inclusive, Trustworthy and Sustainable Digital Society 5. Build new rules for a new game: developing new, flexible, outcome-based and participatory governance mechanisms to complement traditional policy and regulation. Shaping the future together Many institutions, fora, initiatives and communities are already tackling these issues and more – building collaboration, dialogue, innovation and partnerships. Nevertheless, many feel today that the landscape is difficult to navigate. Progress to develop these shared capabilities will benefit from the plurality of communities, perspectives, expertise and solutions that these networks represent. We can support, amplify and accelerate existing efforts, and identify true gaps where we need to inspire new action. In any plurality, there are and will be differences. Finding ways to respect and navigate these differences is one aspect of the tasks that will result in continued dialogue and cooperation. However, there are broad and diverse areas of common interest. On these, our task is to accelerate effective collaboration and progress to ensure that our digital world benefits not just us – who contribute and read these words – but everyone. Figure 1: Growing news volume on digital priorities (2014–2018) news volume March 2016 Apple lawyer, FBI director face off in Congress on iPhone encryption December 2016 US set to announce response to Russian election hacking topics top keywords Responsible Digital Transformation machine learning Data-Sharing keyword frequency automation job creation iot encryption data protection Security and Resilience hacking cybersecurity cyberattacks 5G Access and Adoption internet access digital divide Agile Governance big data data privacy internet governance data privacy Digital Ident ...
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Tutor Answer

Marrie
School: Boston College

Complete.

Running head: TECHNOLOGY AND MANAGEMENT

Technology and Management
Student’s Name
Course Number
Course Name
Instructor’s Name
Date of Submission

1

TECHNOLOGY AND MANAGEMENT

2

Technology and Management
Introduction
Digital trends in organizations have relatively advanced in a very short period. In
today’s activities, each and every organization if not fully embraced the digital world of
operation, is investing heavily so as to achieve this feat. This simply explains the underlying
importance of digital trends on the operations of an organization (Kasemsap, 2018). Digital
trends provide organizations with enormous opportunities for growth or general
improvement. In the same way that the implementation of digital trends into an organization
is important, it is the same way that the responsibility of its use is important. Implementation
brings about organizational changes that include the introduction of a technological
department, restructuring of operational roles, among other changes. It is, however, important
to understand that the implementation of technology in an organization symbolizes the
organization's need for change. Therefore, the management has a responsibility to effectively
plan and ensure that all angles are covered and anticipate any repercussions that may arise as
a result of the technological advancements in the organization.
With consideration of how organizations are embracing technological advancements,
it is simply reasonable to state that it has become a basic need for every business
organization. With this in mind, in the likely event that each business organization achieves
this feat of technology incorporated into the organization's activities, doesn't it mean that
there will come a time where the digital platform for business will have evened out? I address
the technologies that have provided an advantage to organizations in these current times. The
changes that arise as a result of technological implementation include managerial changes,
operational changes and implementation of skillful personnel to ensure that the organization
remains c...

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Goes above and beyond expectations !

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