System Implementation Information About the System Paper

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This week you will work on the system implementation phase of the final project, which requires completion of the following steps:

Site preparation: What are the physical locations where workstations, printers, servers, and other hardware will be installed?

User preparation: How will you provide users enough information about the system being installed to gain their confidence?

Installing hardware and software:  How will you place and connect  the hardware? How will you go about installing, configuring,  customizing, and testing specific software?

Explanation & Answer:
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Explanation & Answer

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Name
Subject
Professor
26/05/2019
System Implementation
Introduction: System implementation of Electronic Health Records requires careful
implementation of major aspects. These include site preparation, user preparation and installation
of hardware and software.
I.

II.

III.

Site preparation
i.

Triangle of trust

ii.

Individual examination/consultation rooms

User preparation
i.

Trainings

ii.

Self-paced distance learning

iii.

Instructor-led trainings

Installation of hardware and software
i.

Printer/scanner location

ii.

Workstation setup

iii.

Network connection

iv.

Software installation

v.

Build elements and EHR templates


Running Head: SYSTEM IMPLEMENTATION

1

System Implementation
Name
Institution

SYSTEM IMPLEMENTATION

2

Implementation phase of a project is the stage where the whole idea that was initially
contained in paper is brought into reality (Lorenzi et al, 2009). An Electronic Health Record
(EHR) system acquires and stores data in an electronic form (Ajami and Arab, 2013). This
system is meant to improve service delivery by healthcare professionals and facilities
(Richardson et al, 2011). An EHR system consists of input devices, display devices, processing
devices, storage devices and a network that enables communication between the devices
mentioned (Kphli and Tan, 2016). All the above components are considered during
implementation of EHR.
The first area that will be tackled during system implementation is site preparation (Sittig,
Ash and Singh, 2014). In this case, site refers to the physical location where various components
of the system will be located (Watts et al, 2010). Printers and scanners will be located at the
reception and in consultation rooms and at the reception area (Payne et al, 2015). There will also
be one monitor at the reception, and in each of the consultation rooms (Wuerdeman, 2005).
Monitors in the consultation rooms shall be arranged in a way that achieves the “triangle of trust”
(Simon et al, 2008). In this arrangement, the monitor is placed on a semicircular desk,
completing a triangle with the patient and physician.
Some monitors will also be placed in examination rooms (Lown and Rodrigues, 2012).
Here, they will be placed on carts so that they can be moved easily around the room as required
(Sassen, 2009). The central server shall be installed in the server room, with sufficient ventilation
for proper air circulation (Jha, 2010). The network will be done using Ethernet cables (Presant,
2009). Such a network is more secure than a wireless connection (Silverman, 2013). Each
workstation will then be connected directly to the server through the network.

SYSTEM IMPLEMENTATION

3

User preparation is also a vital aspect of EHR and must be achieved properly during
system implementation (Hader, 2013). This will be achieved mainly through trainings (Forrest et
al, 2014). There are two forms of training that will be conducted: self-paced distance learning
and instructor-led trainings that will be conducted on site (Gibbons et al, 2011). In the case of
self-paced learning, the facility personnel will be supplied with user guides and manuals for the
various devices making up the system (Kullo et al, 2012). This is meant to help them familiarize
with the devices in good time (Blumenthal, 2010). Instructor-led trainings will then follow (Gans
et al, 2005). In this case, specialized experts will conduct trainings on site to equip users with the
requisite skills for handling the system.
The third and last aspect i...


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