Business Finance
Debra Woog McGinty and Nicole C Moss Organizational Structure and Culture SLP

Question Description

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Module 4 - SLP

Organizational Structure and Culture

For the SLP 4 assignment, you will explore some aspects of an organization's culture, at least as you see it. (Select an organization you have worked with, if possible.) Since the concept of organizational culture is open to many interpretations and classifications, this assessment offers a slightly different approach from your background reading on organizational culture.

Required Reading

Debra Woog McGinty and Nicole C. Moss have compiled a short corporate culture survey aimed at identifying characteristics of workplaces. The categories of workplace description that it generates are fairly self-explanatory.

Assignment

When you have completed the assessment think about it for a minute, and how it compares to the Academy, Baseball Team, Fortress, and Club cultures described by McNamara in the Background reading. Then prepare a 2- to 3-page paper addressing:

  • Your scores on the McGinty/Moss assessment and whether or not they fit your general expectations or constitute a surprise in some ways. Interpret the results of the assessment in terms of your own experience, either to confirm or to question the results. Compare your findings with the McNamara categories.
  • The degree to which the McGinty/Moss assessment and the McNamara information tell you similar or dissimilar things about your organization.
  • Do the assessment and the McNamara categories help improve your managerial understanding and/or skills? What can you infer from the assessment results about how your organization’s culture fits or doesn't fit with you? What (if anything) can you do to make your interaction with the culture more effective?
  • Provide your opinion on whether or not the questions asked help you understand the organization and how you cope with it. Do they accurately assess what is needed to analyze a company’s culture?
  • Include the actual results to the survey in an Appendix section in your paper.

SLP Assignment Expectations

Your paper will be evaluated using the criteria as stated in the SLP rubric. The following is a review of the rubric criteria:

Assignment-Driven: Does the paper fully address all aspects of the assignment? Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements?

Critical Thinking: Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?

Business Writing: Is the essay logical, well organized and well written? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding, or is justification/support instead conveyed through excessive use of direct quotations?

Effective Use of Information: Does the submission demonstrate that the student has read, understood and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used provide strong support for conclusions drawn, and do they help in shaping the overall paper?

Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all sources cited in the paper been included on the References page?

Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?

Module 4 - Background

Organizational Structure and Culture

All background materials (as well as materials referenced on the home page) are required unless designated as optional or general reference materials.

Organizational Culture

Have you ever observed how some organizations just seem to be shining stars in their fields, even if the product or service they produce is not that much different from their competitors? Have you noticed that it seems that they are the ones who are the most successful? Did you ever wonder why? Read the following material on organizational culture for some insights into what culture is, what it does, how it is formed, and how it is taught to newcomers in the organization. This reading is available in the Trident University Library.

Flamholtz, E. & Randle, Y. (2011). Corporate Culture: The Invisible Asset. Corporate Culture: The Ultimate Strategic Asset. (pp. 3-25), Stanford, CA: Stanford Business Books.

This material on organizational culture type may be particularly helpful as you prepare your Module 4 SLP assignment.

McNamara, C. (2000) Organizational Culture. Adapted from the Fieldguide to Organizational Leadership and Supervision. Free Management Library. http://managementhelp.org/organizations/culture.htm

Organizational Structure and Design

The way an organization is designed and structured can have significant effects on its members and its ability to execute its strategy. In this module we will try to understand those effects and analyze the behavioral implications of different organizational designs.

An organizational structure defines how job tasks are formally divided, grouped, and coordinated. According to Robbins and Judge (2014), managers need to address six key elements when they design their organization’s structure:

Work specialization – the extent to which activities are subdivided into separate jobs.

Departmentalization – the basis on which jobs will be grouped together.

Chain of command – the people who individuals and groups report to.

Span of control – the number of individuals that a manager can direct efficiently and effectively.

Centralization and de-centralization – the locus of decision-making authority.

Formalization – the extent to which there will be rules and regulations to direct employees and managers.

One way to gain insight into the complexity of organizations and how organizations are structured or designed is through metaphors. For example, using metaphors, an organization can be talked about as if it were a machine or as if it were an organism. The organization that is like a machine is characterized by extensive departmentalization, high formalization, and limited by low formalization, flat hierarchy and the use of cross-hierarchical and cross-functional teams, free flow of information, and decentralization. Each design has advantages and disadvantages. For example, organizations that are like machines are often good at keeping the costs of standardized products or services down, but could inhibit innovation and creativity. Read the excerpt (pp. 98-108) for insight into organizational design and how metaphors can be used to understand how organizations work:

Cameron, E. & Green, M. (2009) How Organizations Really Work. Making Sense of Change Management: A Complete Guide to the Models, Tools, & Techniques of Organizational Change 2nd Ed. (pp. 98-108). London and Philadelphia: Kogan Page. http://www.bms.lk/download/GDM_Tutorials/e-books/Making_Sense_of_Change_Management.pdf

Organizational structures are also considered in how they fit or align with an organization’s strategy, mission, and objectives. Traditional structures were divisional structures, functional structures, team-based or process structures, and flexible structures. More recently, organizations have needed to take on more “open boundary” designs. Models of hollow, modular, and virtual organizations describe these “open boundary” organizations. Overall, the key learning here is that the structure selected should match the organization’s strategy – or it will be very difficult for the organization to be successful.

The following reading considers organization design in an era of newer strategic considerations such as globalization and changing market dynamics:

Insights@IMD (2012). Organization Design: Inviting the Outside In. retrieved from https://www.imd.org/globalassets/publications/insightsimd/docs/9-organizational-design-final-w.-no.-05.11.12.pdf

Aligning culture and structure

Designing an organization's structure involves more than just shifting boxes and lines on an organizational chart. Mootee (2012) offers several critical tests when considering the adequately designing an organization’s structure:

  1. The Future Test: Does the design reflect the needs for how a company plans to compete in the future?
  2. The People/Culture Test: Does the design adequately reflect the motivations, strengths, and weaknesses of employees?
  3. The Competitive Advantage Test: Does the design allocate sufficient management emphasis to the strategic priorities?
  4. The Power Test: Does the design provide the desired allocated power to groups/individuals that is linked to the strategic value of the unit or functions?
  5. The Agility Test: Is the design adaptable and swift to respond to future changes? (p. 1)

It makes intuitive sense that organizational culture and organizational structure should affect each other. Indeed, the way work is coordinated, the way hierarchies are designed, and the way communications are channeled should align with the norms and values of the people who work there. If they do not, there will be tension and conflict between the way people feel comfortable working and the structures that force work to be done in a different way. The following article is an excellent and compelling analysis of why management should consciously insure that culture and structure support each other so that the organization can function as smoothly and effectively as possible.

Janicijevic, N. (2013). The mutual Impact of organizational culture and structure. Economic Annals 58(198). Retrieved from http://www.doiserbia.nb.rs/img/doi/0013-3264/2013/0013-32641398035J.pdf

Required Reading

Cameron, E. & Green, M. (2009) How Organizations Really Work. Making Sense of Change Management: A Complete Guide to the Models, Tools, & Techniques of Organizational Change 2nd Ed. (pp. 98-108). London and Philadelphia: Kogan Page. http://www.bms.lk/download/GDM_Tutorials/e-books/Making_Sense_of_Change_Management.pdf

Denison, D., Hooijberg, R., & Lane, N. (2012). Building a high-performance Business Culture. Leading Culture Change in Global Organizations: Aligning Culture and Strategy. (pp. 1-23), Hoboken, NJ, USA: John Wiley & Sons. Retrieved from
http://media.wiley.com/product_data/excerpt/4X/04709088/047090884X-373.pdf

Flamholtz, E. & Randle, Y. (2011). Corporate Culture: The Invisible Asset. Corporate Culture: The Ultimate Strategic Asset. (pp. 3-25), Stanford, CA: Stanford Business Books.

Insights@IMD (2012). Organization Design: Inviting the Outside In. retrieved from https://www.imd.org/globalassets/publications/insightsimd/docs/9-organizational-design-final-w.-no.-05.11.12.pdf

Janicijevic, N. (2013). The mutual Impact of organizational culture and structure. Economic Annals 58(198). Retrieved from http://www.doiserbia.nb.rs/img/doi/0013-3264/2013/0013-32641398035J.pdf

McGinty, D.W. & Moss, N. (2001) What is your corporate culture? INC.com. http://www.inc.com/articles/2001/08/23312.html

McNamara, C. (2000) Organizational Culture. Adapted from the Fieldguide to Organizational Leadership and Supervision. Free Management Library. http://managementhelp.org/organizations/culture.htm

Mechanistic vs. Organic Organizational Structure: Contingency Theory (2014) BusinessMate.Org http://www.businessmate.org/Article.php?ArtikelId=44

Pfeffer, J. (2014). Do workplace hierarchies still matter? Retrieved from http://www.gsb.stanford.edu/insights/jeffrey-pfeffer-do-workplace-hierarchies-still-matter

Optional Reading

Dawson, C. (2010). Leading culture change: What every CEO needs to know. Redwood City: Stanford Business Books, pp. 3-20. Retrieved from the Trident Online Library.

McNamara, C. (n.d.) Guidelines for organization design. In Free Management Library. Retrieved from http://managementhelp.org/organizations/design.htm

Mootee, I. (2012). What is the right organizational design for your corporation? And what test to use to know if you’ve got the right one? Innovation Playground. Retrieved from http://mootee.typepad.com/innovation_playground/2012/06/what-is-the-right-organization-design-for-your-corporation-and-what-test-to-use-to-know-if-youve-got.html

Organisation culture: Links and articles.(n.d.). Retrieved from http://www.new-paradigm.co.uk/Culture.htm#Case%20Studies

Robbins, S.P. & Judge, T.A. (2014). Essentials of Organizational Behavior (12th Edition). Pearson.

Schein, E.H. (2010) Organizational Culture & Leadership. 4th ed. San Francisco: Jossey-Bass.


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Running head: ORGANIZATIONAL STRUCTURE AND CULTURE SLP

Organizational Structure and Culture SLP
Instructor name
Student name
Date

1

ORGANIZATIONAL STRUCTURE AND CULTURE SLP

2

Organizational Structure and Culture SLP
McGinty/Moss assessment
After completing the short corporate culture survey by McGinty and Moss, it is found
that the organization that I am currently working with is having a deliberative or traditional
culture. This means the culture is intended to be thoughtful and intellectual. The organization
has various formal systems despite that there are chances of flexibility and reform based on
immediate client needs. The senior management communicates with junior staff often. The
disadvantages are the management does not show any interest in feedback. They do not
discuss the changes which are essential for the betterment of all the stakeholders as well as
the organization as a whole. Based on the results, I am not surprised by the results because
the benefits and problems stated above have been experienced by everyone within the
department. I confirm the results obtained based on my experience as I raised feedback
related to one of the systems that created a problem for the entire department, however, the
query was never resolved.
Similar or dissimilar things based on McGinty/Moss assessment and the McNamara
information
Based on the assessment by McGinty and McNamara information, it is found that boat
present...

whgrab (11634)
New York University

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