Need statistics help with Churn of the cellphone market

Dec 17th, 2015
Price: $40 USD

Question description


I am having trouble with the following problem. The problem file is attached.

. The file C03_03.xlsx contains data on over 2000 customers of a particular cellular phone company. Each row contains the activity of a particular customer for a given time period, and the last column indicates whether the customer churned during this time period. Use the tools in this chapter (and possibly the previous chapter) to learn (1) how these variables are distributed, (2) how the variables in columns B–R are related to each other, and (3) how the variables in columns B–R are related to the Churn variable in column S. Write a short report of your findings, including any recommendations you would make to the company to reduce churn.


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