Compare and contrast Customer-Focused Measures versus Workforce-Focused Measures. Please provide examples from your own experiences. If, you do not have any experiences, please provide what these concepts look like within an organization.The requirements below must be met for your paper to be accepted and graded:Write between 700 – 1,000 words using Microsoft Word in APA style, see example below.Use font size 12 and 1” margins.Include cover page and reference page.At least 80% of your paper must be original content/writing.No more than 20% of your content/information may come from references.Use at least three references from outside the course material, one reference must be from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the three reference requirement.Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.

English 1101 Annotated Bibliography Dr. Brumfield For this final assignment, you will research a topic of interest to you, formulate a thesis statement, and then create an annotated bibliography from your research. YOU ARE NOT WRITING A RESEARCH PAPER! The purpose of your work is twofold: (1) to provide general background information about your selected topic, and (2) to summarize arguments for and against your topic. Your annotated bibliography will contain the following for each entry: one direct quotation and one overall summary; your bibliography must contain a minimum of 7 separate sources of the following types and quantities: • (1) Book (Can come from GALILEO) • (3) Journal Articles (MUST COME FROM GALILEO) • (1) Magazine or newspaper articles (not scholarly) (Should come from GALILEO) • (2) Websites / videos / other types of media (reputable only) / field research (interview, observation, survey) An annotated bibliography is a list of citations of books, articles, and documents. Each citation is followed by a brief (AT LEAST 100 words) descriptive and evaluative paragraph called the annotation. The purpose of the annotation is to inform the reader of the relevance, accuracy, and quality of the sources cited. Your annotation will also contain one meaningful direct quotation for each source. You are not writing abstracts, which are purely descriptive summaries often found at the beginning of scholarly journal articles or in periodical indexes. Rather, you are writing annotations, which are both descriptive and critical; they describe the author’s point of view, authority, and/or clarity and appropriateness of expression. Creating an annotated bibliography calls for the application of a variety of intellectual skills: concise exposition, succinct analysis, and informed library research. First, locate and record citations to books, periodicals, and documents that may contain useful information and ideas on your topic. Briefly examine and review the actual items. Then choose those works that provide a variety of perspectives on your topic (be sure to include entries that not only support your claim but also refute it). Cite the book, article, or document following MLA guidelines. Write a concise annotation that summarizes the central theme and scope of the book or article. Include one or more sentences that (a) evaluate the authority or background of the author, (b) comment on the intended audience, (c) compare or contrast this work with another you have cited, or (d) explain how this work illuminates your bibliography topic. The annotation will also include one direct quotation (not included in the word count). Your bibliography will contain an introduction that explains the scope of your investigation (your thesis) and provides a rationale for your selection of sources; additionally, your bibliography will contain an evaluative conclusion, in which you explain what you learned from the process. Your annotated bibliography will be comprised of the following components: (1) A title (2) An introduction (3) At least 7 annotated bibliographical entries arranged alphabetically by TYPE (i.e., all articles together) (4) An evaluative conclusion Your annotated bibliography will be formatted as follows: (1) MLA 2016 update for citations and document format (2) Double spaced throughout (3) 12 point, times new roman (4) Each entry will be formatted like the sample above (hanging indent for the entire entry). Following is a sample entry. You’ll have at least 7 entries in your bibliography. Tompkins, Jane. “Indians: Textualism, Morality, and the Problem of History.” Critical Inquiry, vol. 13 no. 1, 1986, pp. 101 – 19. EBSCOHost, doi: 10255487/hr104-2017-174. ANNOTATION: Tompkins explores her attempts to uncover the truth about historical encounters between Native Americans and European colonists through a personal narrative. Documenting her research processes chronologically, Tompkins shows how her perspective changes as she consults historical documents written by first the colonizers and then the colonized. Tompkins ultimately concludes that since no overarching historical narrative exists, students of history must seek out competing versions of history to approximate the truth. This article represents an important contribution to the field of historiography and supports my thesis. QUOTE: “The American Indian suffered one of the most brutal expulsions of any people in history” (117). Some useful language for talking about texts and arguments: It is sometimes challenging to find the vocabulary in which to summarize and discuss a text. Here is a list of some verbs for referring to texts and ideas that you might find useful: account for clarify describe exemplify indicate question analyze compare depict exhibit investigate recognize argue conclude determine explain judge reflect assess criticize distinguish frame justify refer to assert defend evaluate identify narrate report assume define emphasize illustrate persuade review claim demonstrate examine imply propose suggest The evidence indicates that . . . The article assesses the effect of . . . The author identifies three reasons for . . . The article questions the view thak