Purpose of Assignment The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training - Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects. Assignment Steps--- I only need bullet 5 and 6 complete. The company selected is Starbucks. Resources: Microsoft® PowerPoint® Select a business where one of your team members works or one with which you are familiar to make sure you are able to gather data, and for which you can identify processes to improve. Execute the define phase of the Six Sigma DMAIC project including the following: Identify customers and their priorities.Identify a project suitable for Six Sigma efforts based on:Business objectives.Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest roomsProductivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc.Identify and develop the problem statement.Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality. Execute the measure phase of the Six Sigma DMAIC project including the following: Determine the metrics to measure the process and how it is performing.Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes.Develop a 12- to 15-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.Format your assignment as if you would be giving a presentation to senior management.

Different disaster types often bring different needs for services. Select a company, either real or fictitious, and write a report, which includes the following information:The company’s key services.The way the selected services might be impacted by the different kinds of disasters. For this requirement, please select at least 3 different types of disasters.How would the company’s primary service be affected based on the type of disaster (i.e., natural, technical, or human)?The minimum services that must be maintained by that company after each of the selected disasters.Which service should be restored first and why?What services do you think can be put off until later and why?What recommended improvement(s) would you add to the company’s existing disaster recovery plan and to the business continuity documents? Why?Please remember that different services will be utilized during a human attack (internal or external), as opposed to those resources needed during a disaster. Buildings are rarely impacted by loss of hardware. Organize your report based on disaster types and address all of the assignment’s tasks listed.Your paper should be 3-5 pages in length (including graphics) and conform to the CSU-Global Guide to Writing and APA (Links to an external site.). Include at least five credible references in addition to the course textbook. The CSU-Global Library is a good place to find these references.