UMUC Empathy and Relationship Building in Counseling Critical Reflection

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University of Maryland University College

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Collaborative Critical Reflection and Replies

Step 1: Capture your topic. For the critical reflections, please choose one (or more) one or two sentence direct quotations from the readings or supporting resources as your prompt. The quotation(s) should reference, in a relevant, meaningful way, the issues, idea or concept that you will reflect about and that, in the end, you hope all learners will come to think about as a deeply important truth or lesson of this class. To make it easier for you to reflect meaningfully on the topic, the quotation should be relevant to a topic that you can tie directly to your own (or others’) experiences, observations, and critical reasoning. It should also be something you are willing to discuss with the class and something you are willing to think critically about.

Step 2: Write your reflection. Once you have identified the quotation prompt for your reflection, post it at the top of your paper, followed by a line space. Then, share 300 to 400 words (in meaningful, well organized paragraphs) that defend your belief that there is an important truth or lesson relevant to this course to be gleaned from this quotation. Essentially, your job is to clarify just what the lesson to be learned is and then to strongly (and thoughtfully) defend why you think the lesson is vital.

To help you think about your topic and write well, consider (and answer) these questions: What truth or lesson is being communicated by this quote? Why is this truth or lesson so important? How do your own or other’s experiences and observations relate to and support this truth or lesson? In what ways does this lesson make logical sense to you? In what ways does this lesson make emotional sense to you? How might this lesson be relevant to your own or others’ life and career? Why do some fail to live as if this truth or lesson were important? Why might some suggest this truth or lesson is not important? How would you defend the truth of this lesson from those who disagree and believe the lesson is not important? What can we do (at an individual, community, or society level to make this truth or lesson better recognized or practiced?

You are encouraged to be creative in your reflections. Your reflections may include, when relevant, links to media, pictures, or other supporting resources.

Step 3: Write a Discussion Question that Prompts Further Dialog on the Topic. End your entry with a line space and then post a single, relevant, provocative, open-ended question that you believe will prompt further debate and reflection by readers.

Step 4: Give Your Reflection a Title. Be sure to give your reflection a relevant, catchy but professional title. The title should be something creative that sparks other learners to want to read your reflection. Your title should be like a creative, but good headline.

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Relationship Building Research and Evaluation Assessment and Diagnosis Therapeutic Process Formulation of Counseling Goals Termination and FollowUp Intervention and Problem Solving Relationship Building The first step in the therapeutic process may be the most important. Building rapport with the client seems to be based both on what the therapist brings to the relationship as well as what the client gives back in that relationship. The competencies that a therapist might bring to the relationship include empathy, unconditional positive regard, congruence, respect, immediacy, confrontation, concreteness, and self-disclosure. Empathy, where the therapist attempts to see a client’s concerns from the client’s perspective, unconditional positive regard, where the therapist passes no judgment on the client’s thoughts and behaviors, and congruence, where the therapist is wholly present in the counseling session and relationship were proposed by Carl Rogers (1957) as the core basis for the therapeutic alliance. Carkhuff (1969) discussed the importance of additional aspects of the counseling relationship including respect, immediacy, confrontation, concreteness and self-disclosure. Respect is shown for the client by focusing on the client’s strengths and providing supportive commentary and assurances and immediacy refers to counselor-client communication that is focused on the present, being in the moment. Confrontation is another core aspect of the counseling relationship. Obviously, different confrontation techniques might be used dependent upon the relationship and situation. The concept of concreteness refers to helping a client to operationalize their concerns by making succinct detailed statements in order to create a focus for the counseling sessions and self-disclosure on the part of the counselor within appropriate context and boundaries can help the client to feel closer to the counselor within the therapeutic relationship. Assessment and Diagnosis While counseling psychologists traditionally focus less on diagnostic criteria than clinical psychologists, there is still some reliance on assessment and diagnostic tools and techniques. Assessment tools include everything from the intake interview to objective or projective measures. The goals of this stage include gathering information to obtain an understanding of the clients view point of situation. All of the input from the assessment interviews and measures help the counselor to come up with an accurate diagnosis. Once a diagnosis is made, it can help to direct the path of the therapy. Formulation of Counseling Goals According to Cormier and Hackney (1993) goals serve motivational, educational, and evaluative purposes within the counseling relationship and process. The counselor’s role at this stage is empowering the client to set the pace and direction of the therapy sessions. Goals within a counseling relationship serve a myriad of purposes including facilitating behavioral change, enhancing coping skills, promoting decision making, improving relationships, and facilitating the client’s potential (George and Cristiani, 1995). Possible Counseling Goals Types of Outcomes Goals Purpose Facilitating Behavioral Change Changing one or more of the client’s behaviors is a common goal of counseling Enhancing Coping Skills Many clients require assistance in acquiring tools to cope with life’s situations and circumstances Promoting Decision Making The counselor’s role is to support, reassure and help the client develop decision making skills Improving Relationships Social-skill training, Assertiveness training and focus on interpersonal relationships Facilitating the Client’s Potential While these goals may be more abstract, there is often a need for client’s to realize their full potential and act to express or achieve that potential Intervention and Problem Solving After selecting the goals for counseling, the therapist and client can work toward designing interventions to address the goals and concerns identified by the client. It is at this point in the counseling process that different tools, techniques, and theories of counseling might come into play. For instance, whether the therapist focuses on creative arts therapy, cognitive-behavioral therapy, a person-centered approach, or any number of angles will direct how the intervention stage plays out. In addition, to general intervention strategies, counseling sessions may often focus on psychoeducational goals, such as assertiveness training or teaching the skills involved in problem solving. All this is in preparation for sending the client out of the therapy session being able to address their own issues. Termination and Follow-Up In some ways the successful termination of the counseling relationship is just as meaningful as the initial formation of the rapport between the client and the therapist. The ultimate goal of counseling, after all, is that the counselor will no longer be necessary for the client. Quintana & Holahan (1992) identified four concepts associated with positive results of termination in the counseling relationship. These include, a discussion of the end of counseling in which it is helpful for the client and counselor to agree in advance on the date of termination, a review of the course of counseling in which it is often helpful for the client to reflect upon their progress within the counseling sessions, closure of the counselor client relationship in which final supporting and validating statements come into play, and discussion of the client’s future post counseling plans. Research and Evaluation An important component of counseling psychology is that it is an applied psychology discipline that operates in accordance with the scientistpractitioner model. In the scientist-practitioner model, therapists use data gathered from counseling psychology research to inform the way they participate in the practice of their discipline on a day to day basis. References Carkhuff, R. R. (1969). Helping and Human Relations; A Primer for Lay and Professional Leaders. Volume I. Selection and Training. Cormier, L. S., & Hackney, H. (1993). The professional counselor: A process guide to helping (2nd ed.). Englewood Cliffs, NJ: Prentice-Hall. George, R. L., & Cristiani, T. S. (1995). Counseling: Theory and practice (4th ed.). Englewood Cliffs, NJ: Prentice-Hall. Quintana, S. M., & Holahan, W. (1992). Termination in short-term counseling: Comparison of successful and unsuccessful cases. Journal Of Counseling Psychology, 39(3), 299-305. doi:10.1037/0022-0167.39.3.299 Rogers, C. R. (1957). The necessary and sufficient conditions of therapeutic personality change. Journal Of Consulting Psychology, 21(2), 95-103. doi:10.1037/h0045357
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Running head: EMPATHY AND RELATIONSHIP BUILDING IN COUNSELING

Critical Reflection on Empathy and Relationship Building in Counseling
Student’s Name
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Date

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EMPATHY AND RELATIONSHIP BUILDING IN COUNSELING

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Critical Reflection on Empathy and Relationship Building in Counseling
What is the importance of empathy in counseling?
Introduction
Empathy is considered as one of the most important therapeutic aspects that help in the
establishment of solid relationships between the professional therapists and their clients. Ideally,
meaningful relationships between the two depend on their mutual contribution in the therapeutic
process. Empathy refers to the attempt by the therapists to understand the concerns of the clients
from the perspective of the clients. According to Decety and Yoder (2016), empathy imply to the
ability to share and understand the feelings of another person. Ideally, the above authors reveal
two aspects of empathy such as cognitive and emotional empathy. When differentiating between
the two aspects of empathy, Decety and Yoder (2016) argue that cognitive empathy is the ability
to get...


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