Identify several factors in text Figure 10-1 that you think would be particularly effective in motivating managers and professionals. Explain your reasoning.
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DuBrin, A. J. (2009). Human relations: Interpersonal job-oriented skills (10th ed.). Upper Saddle River, NJ: Prentice Hall.
Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn't a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence.