Description
Operations Strategy" Please respond to the following:
- Choose two service companies with which you are familiar, such as Facebook, Amazon, and UPS. Apply Hill’s Strategy Development Framework to them.
- For each company you chose, compare and contrast each sector of the framework and determine which key area(s) provide(s) a competitive advantage. Provide at least two examples to support your position.
Explanation & Answer
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Running Head: OPERATIONS STRATEGY
Application of Hill’s Strategy Development Framework on Amazon and Facebook
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OPERATIONS STRATEGY
2
The corporate objective of Amazon is generally to offer high-quality products to their
customers at a low cost while retaining customers worldwide. Their marketing strategy includes
creating an interface that is customer-friendly and offe...
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