Introduction to leadership
o Explain the differences between management and leadership, and how cultivating leadership skills in managers can benefit the organization.
o Explain how managers can set effective expectations for their employees to increase organizational performance.
• Organizational culture
o Describe how managers, when applying leadership principles, can contribute to a healthy organizational culture.
• Managerial control
o Identify some of the key control mechanisms, and describe how management can apply them to aid in achieving organizational goals.
• Leveraging diversity
o Summarize some of the best practices for leading
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