DHA7003 Walden University Creating an Employee Engagement Survey Paper

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cunenf

Business Finance

DHA7003

Description

Stephen Covey, in his book The Speed of Trust (2006), states that there are 13 common behaviors that high-trust leaders exhibit. He identified these behaviors from working with and observing trusted leaders around the world. As a healthcare leader, if you can generate and increase trust among your employees, the organization will achieve better results. It is also valuable to consider the opposite of these behaviors, as such behaviors will deplete trust, affecting all outcomes within a healthcare organization.

Reference:

Covey, S. M. R. (2008). The speed of trust: The one thing that changes everything. New York, NY: Free Press. ISBN-13: 978-1416549000

Table 1: 13 Behaviors of High-Trust Leaders

Behavior

Definition

Talk Straight

Tell the truth and demonstrate integrity.

Demonstrate Concern

Show that you genuinely care; show kindness in little things.

Create Transparency

Be genuine, open, and authentic. Don’t hide information.

Right Wrongs

Apologize and make restitution. Do the right thing.

Show Loyalty

Give credit to others and be loyal to the absent.

Deliver Results

Accomplish what you are hired to do. Don’t make excuses.

Get Better

Learn and improve. Be thankful for feedback and act upon it.

Confront Reality

Meet issues head on: address the tough stuff directly.

Clarify Expectations

Reveal, discuss, and validate expectations.

Practice Accountability

Take responsibility for results, communicate how others are doing.

Listen First

Listen before you speak and don’t make assumptions.

Keep Commitments

State your intent and then do what you say you’ll do. Don’t break confidences.

Extend Trust

Don’t withhold trust because risk is involved.

Your task this week is to prepare a brief to senior leadership justifying an employee engagement survey.

Part 1: In Week 1 you were instructed to review this part of the assignment. You were to contact and interview an HR administrator in a designated “best place to work” healthcare organization by using web resources such as Great Places to Work and Business Insider to determine what strategies the employer uses to attain and maintain the perception among employees that their organization is a top place to work.

Part 2: Drawing upon Covey’s behavioral list and other research investigating building and maintaining trust, as well as your interview, include in your brief to senior leadership the following:

  1. Your justification for the employee engagement survey.
  2. Outline at least three employee engagement best practices that you think need to be included in your organization’s employee engagement strategy.
  3. Be sure to address the connection between high trust and employee satisfaction/engagement and patient satisfaction.
  4. Include at the end of the brief five questions you plan to use in the employee engagement survey for your organization.

Length: At least 3 pages

References: Include a minimum of 3 scholarly resources

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Explanation & Answer

Attached.

Running head: EMPLOYEE ENGAGEMENT SURVEY

Employee Engagement Survey
Student’s Name
University
Course
Instructor’s Name
Date of Submission

1

EMPLOYEE ENGAGEMENT SURVEY

2

Employee Engagement Survey
Conducting a survey regarding employee engagement is not a new idea, though it has
become more common than ever. The reason behind is that managers are keen on identifying the
factors that motivate as well as demotivate the employees. Various pieces of evidence have
demonstrated that there is a connection between the engagement of the employees and
organizational productivity. Employees who attempt to answer the employee engagement survey
tend to be enthusiastically engaged in their jobs and would always be compelled to provide their
feedbacks in conjunction with putting forward the problems plus the challenges they face while
performing their jobs (Covey, 2008). This clarifies the intent of conducting the employee
engagement survey as one learns that performing the survey enables the organizational
management to identify the factors that stimulate the performance of the employees in the
organization as well as those that demotivate them. That said, this paper deliberates about the
employee engagement survey.
Part #1
After interviewing an HR administrator in the desig...


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