Running Head: INTRODUCTION TO THE ORGANIZATION AND THE PROBLEM Introduction to the Organization and the Problem HRM 660 Organizational Development Angelia Lucas Instructor Robert Rupe September 30, 2019 1 INTRODUCTION TO THE ORGANIZATION AND PROBLEM 2 Introduction to the Organization and the Problem Introduction Understanding the factors which contribute towards the success of a company is essential to evaluate some of the conditions witnessed within the respective areas of application. For instance, a company can exhibit a problem in the functional design aspects and dimensions. Such problems may arise from diverse factors which can be rectified by the management. However, numerous companies have failed to overcome such problems leading to adverse effects such as reduced profitability in the long run. The failure of these companies to overcome these challenges has been associated with the lack of a reliable set of resources which in the end would be used to create the ultimate solutions as far as strategic human resources management is concerned. The human resources department of a company plays a crucial role in the overall coordination of the workers within the selected organization. When a company operates with a reliable human resources management team, it stands at a better position to overcome some of the major and minor challenges which may arise in the course of operations promoting positive performance in the long run. Companies such as Apple have reported improved performance over the years, which has been associated with factors such as strategic human resources management among other aspects. However, it is worth noting that such companies have been driven by able parties who have dedicated their efforts and skills towards developing superior products in the long run. Outlining one of the significant problems which the company encounters and faces today can act as a platform for evaluating the potential alternatives which could be implemented in the future to reduce the chances of occurrence of similar challenges and drawbacks. INTRODUCTION TO THE ORGANIZATION AND PROBLEM 3 Foundation for the company selected Apple, Inc. stands out as one of the most reputable and successful companies across the US and the globe as a whole. The reputation of the company has been based on numerous factors. One of the primary factors which have improved the reputation and image of the company is the ability to manufacture and deliver superior products. Apple deals with the manufacturing and delivery of products which range from computing to entertainment gadgets. The firm's most reputable products are: 1. iPad 2. iPhone series 3. Smart Televisions 4. Wearable devices, such as smartwatches. The firm has been seen as one of the most desired by diverse populations ranging from potential employees to consumers. The success of the firm also has been driven by the existence of able and visionary leaders. People and icons such as Tim Cook have been on the frontline in the development of a superior set of products. This strategy has been a huge contributing factor towards the witnessed improvement in the level of perception of the brand as a whole in the industry. Visionary leaders such as the former CEO have formed a foundation for the creation and delivery of quality products which satisfy the needs and demands of the served markets across the globe. Apple has a reputation because of its size as well as the total revenue generated and accumulated each year. Since its establishment in 1976, Apple has been on the forefront to develop and set bars in the market and industry as far as the use of the latest and cutting edge technology is concerned. The creation of superior computing devices such as the iMac and MacBook has allowed the company to establish a significant market across the globe. Customer loyalty for the company has been another major contributing factor responsible for the growth and success of Apple. Apple ranks third INTRODUCTION TO THE ORGANIZATION AND PROBLEM 4 as far as the most prominent and reputable mobile manufacturing firms across the globe is concerned. The first company in mobile devices technology is Samsung, followed by Huawei. With over 500 retail stores in about 24 countries, Apple stands out as a successful and global company. The corporate human resources management strategy Each company operates under a given set of strategies which match the activities carried out and the products and services delivered to the consumers. Apple has invested in human resources management as a way of boosting its overall abilities to make profits in the long run. The success of the company has been based on the existence of strategic human resources management practices. Since the company understands the role of exploiting and maximizing on the aspects of human capital, it created a strategic human resources strategy which is meant to capture, develop and sustain the highly talented employees in the workforce. Talent development has been one of the features of the human resources strategy. The success of the company has been based on the ability to maintain a reliable team of employees. Further, the company operates with a blue sky program. This program allows the engineers at the company to work on their projects. Further, diversity has been another issue which the company has incorporated within the human resources management strategy. The company understands the benefits which are reaped when a firm adopts an approach which supports diversity in the workplace. The success of the company, in this case, has been driven by the abilities to incorporate the right measures to boost the perception of the employees and consumers through strategic human resources management practices (Noe, Hollenbeck, Gerhart & Wright, 2017). Witnessed problem in the company INTRODUCTION TO THE ORGANIZATION AND PROBLEM 5 Regardless of the success reported and seen by the company over the years, Apple has faced a problem when it comes to succession planning. Succession planning has affected the abilities of the company to shift from one CEO to the other with no glitches in production and perceptions of the consumers or a drop in the value of shares in the stock market. Succession planning revolves around understanding the demands of the company in the future as far as talents and leaders are concerned. This problem has been associated with poor management practices when it comes to training and employee empowerment. For a company to achieve the desired outcomes, it must ensure that the employees, in the long run, understand what it takes to assume different roles. The company has, in a way, locked employees in fixed positions, making it hard to select and develop talents to assume the leadership of the firm in the future (Dignan, 2011). Organizational chart The company observes and operates with a hierarchical, weak matrix and divisional organizational structure (Dudovsky, 2019). The three most likely positions to be affected by the problem mentioned above are the president and the two vice president, as shown below. INTRODUCTION TO THE ORGANIZATION AND PROBLEM 6 The primary reason behind this conclusion is that the immediate vice presidents can succeed in the senior management and president of the company. Over the years, the company has failed to create a platform which promotes the overall abilities to reduce the hurdles which arise in the course of operations as far as talent development and succession planning is concerned. Therefore, the vice president positions would need to be supported by regular training and improvement of the visibility of managing a company. Regular training to the parties holding such positions will play a crucial role in promoting the overall abilities of the firm to achieve positive outcomes through the reduction of succession planning challenges. Further, the senior management positions, in this case, form the foundation for the success of the firm. The direction taken by the business in this context is dependent on the aspects of the perceptions of senior management. Over the past years, the company has faced a significant problem which revolves around the desire to achieve continuity. The problem in this context has been based on the evaluation of past trends, especially when the former CEO left the firm. Apple struggled to replace the CEO position for a long time. Even with the current CEO, there was a gap in the ability to drive the company to success. If the company had maintained a platform for ensuring that each member of the senior management team had the right knowledge and skills, it would have reduced the overall level of success which the company has exhibited. The major drawback which contributed towards the witnessed problem was the lack of a common platform for promoting succession. Mentorship, in this case, has been a significant problem in the long run. The company can from this incident initiate methods and procedures to ensure that the employees from certain positions are trained on the roles and responsibilities of the senior management. This approach will create a room for the reduction of the last gap in the firm as far as succession INTRODUCTION TO THE ORGANIZATION AND PROBLEM planning is concerned. The success of the company will be based on the use of the right planning approaches to guarantee continuity. 7 INTRODUCTION TO THE ORGANIZATION AND PROBLEM 8 References Dignan, L. (2011). Steve Jobs resigns. Now Apple's succession plan to be put to test. CBS Interactive. Retrieved 25 September. From https://www.zdnet.com/article/steve-jobsresigns-now-apples-succession-plan-to-be-put-to-test/ Dudovski, J. (2019). Apple Organizational Structure: a brief overview. Necessary knowledge to conduct a business research. Retrieved 25 September. From https://researchmethodology.net/apple-organizational-structure-a-hierarchical-structure-that-maychange-in-near-future/ Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.
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