Instructions: Please read the questions below, and provide
a comprehensive, complete answer.
how the hammer example relates to usability and user centered design?
a government perspective, what is the advantage of web-based self-service? What is the average transaction cost examples
across the spectrum, specifically from online and assisted online transactions
is user-centered design? What is user
experience? What is Garrett’s
Krug’s approach to usability?
is Google such an established provider of search capabilities, with respect the
usability of their site?
is the design edge that Bing attempts to employ to differentiate from
Google? What do you think of their
is the fundamental approach that McGovern is attempting to identify as a key
for usability testing? Describe the case
study that illustrated this primary concept.
can you research your customers? Why is
does “Rosie” represent?
is a care word? Provide an example.
is the core message of Krug in the User Testing Demo, and what is conveyed in
the 25 minute video?
several of the issues identified during the “Where Do I Vote?” application
usability test? How was usability
testing used to enhance this site?
this is a powerpoint for refrences usability140414.ppt