design question

Apr 20th, 2014
Computer Science
Price: $20 USD

Question description

1.  Describe how the hammer example relates to usability and user centered design?

2.  From a government perspective, what is the advantage of web-based self-service?  What is the average transaction cost examples across the spectrum, specifically from online and assisted online transactions (chat)?

3.  What is user-centered design?  What is user experience?  What is Garrett’s perspective?

4.  Describe Krug’s approach to usability?

5.  Why is Google such an established provider of search capabilities, with respect the usability of their site? 

6.  What is the design edge that Bing attempts to employ to differentiate from Google?  What do you think of their approach?

7.  What is the fundamental approach that McGovern is attempting to identify as a key for usability testing?  Describe the case study that illustrated this primary concept.

8.  How can you research your customers?  Why is this important?

9.  Who does “Rosie” represent?

10.  What is a care word?  Provide an example.

11.  What is the core message of Krug in the User Testing Demo, and what is conveyed in the 25 minute video?

12.  Describe several of the issues identified during the “Where Do I Vote?” application usability test?  How was usability testing used to enhance this site?

this is a powerpoint for refrences


Tutor Answer

(Top Tutor) Daniel C.
School: UIUC

Studypool has helped 1,244,100 students

Review from our student for this Answer

Apr 21st, 2014
"excellent work as always thanks for the help"
Ask your homework questions. Receive quality answers!

Type your question here (or upload an image)

1825 tutors are online

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors