Mountain View College Bookstore Project

User Generated

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Business Finance

Description

These are the next steps to our project:

  • Consider a list of people that you can contact to collect information related to your project
  • find the workflow of the business
  • identify the major stakeholders/entities of the business
  • describe the activities/functions of each stakeholder/entity

If you use the organization chart I added (see Files) and added names besides Wendy, Tina and David.

Because the book does not have much information about Mountain View College, we will need to create some information: you may create any additional information that might be helpful for this work

Mountain View College is a real college and its location is in Dallas, Texas. Here is a link to their page (no bookstore) https://www.mountainviewcollege.edu/aboutmvc/pages/default.aspx

you can use bullet points, some charts and short paragraphs

Unformatted Attachment Preview

Running head: BUSINESS PROFILE 1 Business Profile Student’s Name Institutional Affiliation BUSINESS PROFILE 2 Business Profile Company Overview Mountain View College Bookstore is the organization that features in the report. The institution provides its customers who are mostly students with books services. Therefore, this implies that Mountain View College Bookstore is a research centre that requires an improvisation on information system. Missions and Objectives The organization’s objectives are the ones that have prompted the management to come up with the idea of developing a new information system. Therefore, the first objective that the company holds is managing to achieve customer satisfaction. Arguably, it is only possible for a company to achieve customer satisfaction by offering quality services. Therefore, that is the reason why Mountain View College intends to improvise its information system. The improvisation of the information system will put the organization in a better place to achieve customer satisfaction since they will have a better experience. Additionally, Mountain View College Bookstore’s objective concerning customer satisfaction implies that they are interested in achieving customer loyalty. The improvisation of efficiency at work is yet another objective that the company holds. The details from the conversation between Tina and David indicates that efficiency is only achievable through the introduction of a new information system. Therefore, the company’s move to develop a new system suggests that they also have the objective of realizing effectiveness. It is realistic to argue that efficiency at work is also a source of motivation for the employees. The other notable objectives are embracing technology. The discussion between Tina and David also suggest that the institution is already using another system, but they intend to BUSINESS PROFILE 3 upgrade. Therefore is ever advancing, hence the reason why one would easily note that Mountain View College Bookstore also intends to remain updated on technology. Business Problems The evident business problem from the analysis is that the Mountain View College Bookstore is finding it hard to find the best information system. Arguably, choosing the right information system is a major business problem since it determines either success or failure. The discussion details between Tina and David prove that they are torn between the information systems, thus implying that it is a business problem. It would be possible for the organization to choose an information system if it was a business problem. The selection of the right information system will ensure that the business manages to satisfy the customers, while a wrong selection will result in disappointments. The other evident business problem the organization is facing is financial constraints. The details from the discussion indicate that Tina and David are concerned about the prices of the new information system. They would have moved ahead and acquired the new information system by considering the cost when finance is not an issue. Organization Chart Manager Systems Analyst Student Intern Student Intern Student Intern BUSINESS PROFILE 4 The above diagram represents the Mountain View College Bookstores’ organization chart. The details indicate that the organization chart is subdivided into three major groups of people. First, there is the manager or management, and this is the head of the organization. Therefore, the manager who is at the top is the one who makes the most important and final decisions. A system analyst occupies the second level. The system analyst is the one who is informed about information technology, thus controls and reports to the manager. The third level features the student interns. The student interns work under the system analyst. The initiation of a simple organization chart will ensure that information is passed across the organization with ease. Therefore, the initiation of the above chart will also contribute towards efficiency and customer satisfaction. BUSINESS PROFILE 5 PREVIEW CASE: Mountain View College Bookstore Background: Wendy Lee, manager of college services at Mountain View College, wants a new information system that will improve efficiency and customer service at the three college bookstores. In this part of the case, Tina Allen (systems analyst) and David Conroe (stu- dent intern) are talking about development strategies for the new system. Participants: Tina and David Location: Tina's office, Wednesday morning, November 13, 2013 Project status: Tina and David developed a logical model that includes data flow diagrams, a data dictionary, and process descriptions. They also created an object model. Now they are ready to discuss development strategies for the new bookstore system. Discussion topics: Web-based versus traditional development, cost-benefit analysis, the steps in purchasing a software package, and the transition to systems design. Tina: David: Tina: David: Tina: Good morning, David. Are you ready for the next step? Sure. Now that we have a logical model of the bookstore system, what comes next? We're at a transition point between the logical design, which describes what the new system will do, and the physical design phase, which describes how it will be done, including the user interface and physical components. Before we start the physical design, we have to study various systems develop- ment options and make a recommendation to Wendy. What are the options? Well, some large organizations use Web-based systems hosted by outside vendors who supply and maintain the software. In a sense, the customer rents the application. I checked with our IT director, and she feels we're not ready for that approach. She wants us to implement a system on the college network and migrate to a Web-based system later. That brings us to the next set of questions. Such as? We need to consider our role in the development process. We can build the system ourselves, which is called in-house development. Or we can purchase a software package, which might need some degree of modification to meet our needs. Or we could consider outsourcing options, including hiring an IT consultant to help with development tasks. Either way, we need to do a cost-benefit study. What about the transition from logical to physical design that you mentioned? The idea is to take our logical design, which is similar to an architect's proposal, and translate it into a physical design, which is more like a working blueprint. If we decide to develop the system in-house, we'll start work on the design. If we decide to purchase a package, we'll follow a series of steps that will help us select the best product. Here's a task list to get us started: David: Tina: David: Tina: ? File P --- Gantt Chart Tools MOUNTAIN VIEW COLLEGE. Task Resource Project View Format Task Name DEVELOPMENT STRATEGIES Investigate all software acquisition options, costs, and benefits Learn how to use financial analysis tools to evaluate alternatives Describe a request for proposal (RFP) and a request for quotation (RFQ) Prepare a system requirements document and presentation Explain the transition from systems analysis to systems design tasks FIGURE 7-1 Typical development strategies task list. Cengage Learning 2014
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Explanation & Answer

Attached.

Running Head: MOUNTAIN VIEW COLLEGE

Collecting Information About Mountain View Project
Student’s Name
Institution Affiliation
Submission Date

1

MOUNTAIN VIEW COLLEGE

2
Names of people to contact

When collecting information about the following list of people can be contacted. They include
Wendy Lee-manager college services
Jim Smitherman-manager mountain college store
Tina Allen-system analyst
Christine Temple-buyer
David Conroe-student intern
Nancy Ardmore-manager western bookstore
Sandy Moore-manager central store
Jeff Anderson-manager eastern book store
Sherl Purdue-clerk
The workflow of the business
Mountain view college store provides customers with the recent books services that they
need. Their first objective is to manage and achieve customer satisfaction. It is achieved by offering
services they require. Moreover, there finding means and ways to achieve customer loyalty so that
they cannot...


Anonymous
Really helpful material, saved me a great deal of time.

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