University of Nevada Leadership Development vs Leader Development Essay

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Please use references and write the assignment with your own words based on the resources used.

If you use any reference other than textbook and slides, please state them in text as citation and in a reference list below the assignment, following APA guidelines.

Evaluation will be made based on correctness of the information provided, your writing skills, clarity of statements, and formatting rules.

Clarity of statements:

Each paragraph should start with an introduction sentence explaining what the paragraph is about.

E.g.The following section describes the comparison between a leader and manager or leadership development and leader development.

A clear statement of what concept you are explaining, what comparison you are making, and/or consistency in concept/terminology usage.

E.g. If you are describing a manager level position and your example is department manager, continue using “department manager” term when you refer to manager level position. Do not use supervisor, mid level manager or team leader. It is less confusing to have consistency in your language.

E.g.

E.g. Leadership/ OCEAN model/ competency model refers to ……………….

ØYou can state: “In this assignment, I will describe a managerial level position: department manager.” So, I will know that you refer to manager level everytime you refer to department manager or any other position you picked (supervisor, assistant manager, assistant director, and etc.).

ØDo not use contradicting statements. Below is an example of two contradicting statements.

E.g. Good leaders are willing to improve team performance through understanding the team members’ emotions. Also, good leaders try to minimize involving their emotions to the development process of the team members.

ØGrammar & Punctuation

Format:Single space, APA style, 12 points, Times New Roman

https://owl.purdue.edu/owl/research_and_citation/a...

Please explain what does “Leadership is not a position, but a process!”:

  • Explain its general meaning
  • Describe the interactional framework and its 3 elements that explain the leadership process
  • An example of leadership process: Please provide a specific example using job positions.

Please provide your answer below (Minimum 500 words).

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HMD 307HOSPITALITY LEADERSHIP, MANAGEMENT & ETHICS PART I-LEADERSHIP IS A PROCESS NOT A POSITION Chapter 1-What do we mean by leadership? Fall 2019 Instructor: Esra Topçuoğlu Introduction to Hospitality Leadership, Mgmt, & Ethics Leadership: establishing a clear vision, and communicating this vision clearly with the others, providing the information, and methods to realize that vision, coordinating and balancing the conflicting interest of all members and stakeholders. (Business Dictionary, 2019) Leader: Management: Managing both internal and external customers Manager: Ethics: “A set of moral principles and values based on ideas of right and wrong” (Hitt, 1990; Minett, Yaman, & Denizci, 2009). Introduction to Hospitality Leadership, Mgmt., & Ethics Why do they matter in hospitality? • Employee well-being: lower turnover, higher engagement, lower job stress and burn out, job satisfaction • Organizational well-being: superior employee performance, organizational commitment, organizational culture. • Employee development: taking ownership of tasks, thinking outside of the box, solving problems, emotional intelligence • Service quality • Guest satisfaction (Kara, Uysal, Sirgy, & Lee, 2013) Where does “Leadership” stand in this model? Interactional Framework Leader: Personality, position, expertise, education, …… Followers: Situation: Values, norms, ….. Task, stress, environment Interactional framework of Hollander: Leadership is a process, not a role • Leadership involves the interaction between a leader and followers. • It involves the complex interactions between the leader, the followers and the situation. • It is a process involving how an individual or a group influences others toward a particular goal or objective. • Constructionist approach to leadership: combination of acting and leading, humble and ego-free approach. The elements of the interactional framework The leader Personal background Interests Skills Personality traits Values Ideal: honest, competent, forward-looking, and inspiring The follower Subordinates, other leaders, those inspired by the leader Ideal:Honest, competent, independent and cooperative The situation Context The particular situation The elements of the interactional framework THE LEADER Personality Interests Character traits( selfcontrol,generosity, optimism, tolerance, fairness, patience, loyalty, kindness, sincerity,….. Temperament: Anger Attention Persistence Shyness Activity The way of achieving leadership status: Assigned →deriving the authority from their positions in the company hierarchy. Emergent→ becomes leader through his/her interactions/ taking tasks voluntarily History with the organization The elements of the interactional framework THE FOLLOWER Expectations Not limited to the subordinates The number of followers: Maturity levels Developing personal relationships with the followers Levels of competence More frequent feedback Motivation Better opportunities to discover each follower’s potential and to observe them. Personality traits The follower roles change based on the organization type: Hierarchical→ Followers take less responsibilities and initiatives. Horizontal→ Followers take leadership roles and are more proactive The elements of the interactional framework The situation Context: Conditions: The environment: Hotel segment, Economic, social, political, …. Competitive vs. not competitive Hospitality industry type The type of task: Increasing revenue for a specific segment, training staff, meeting deadlines STEPS OF LEADERSHIP Engage: Trust: Care: Goal Interaction Wellbeing of employees Vision Open communication Fairness Mission Situations and related examples from hospitality industry • A problem to solve, a situation to analyze, a concern to address, a decision to make. • The interaction between: ➢ The F/O manager and F/O clerk when there is a guest with the reservation at the desk and the hotel is overbooked. ➢The reservation manager and reservation agent when the customer (corporate, travel trade or individual) complains about the high room and meeting spaces rates during a convention period. ➢The sales director and sales team (group sales team) when there are more than one group reservations for a specific period but availability only for one group and the sales team has to decide which group to confirm. ➢The department director and department manager when a termination of an employee needs to be carried out. ➢Pricing, handling a guest or account complaint, establishing standards for the brand and the employees. What is leadership? It is a practice, NOT a position!!!! https://www.youtube.com/watch?v=GOO_ufk7utI What is leadership? It is a practice, NOT a position!!!! A leader is someone who: • guides others towards a common goal, • showing the methods and examples to reach that goal, • creating an environment which will allow all team members to be a part of the process, • not a boss but the one who carries out the mission. (Leal, 2013) Top qualities of a good leader Willingness to make mistakes Ability to connect and communicate Vision Ability to inspire Commitment A good leader Positive attitude Focus Passion Intelligence Multicultural sensitivity (Red Shoe Movement, 2014) Leadership is both a science and an art Science Art Leadership theories and research: Skills in analyzing and responding to situations: Book based Experience based Leadership is a both rational and emotional Rational: logic, reason based decision making, calculation, planning, following guidelines. Emotional: Inspiration, passion, feelings, ….. The difference between the leader and the manager Manager Leader Administer Innovate Maintain Develop Control Inspire Short-term view Long-term view How and when What and why Imitate Originate Accept Challenge Women in leadership https://www.youtube.com/watch?v=5ll-x5ZXcXM Women in leadership • Increased representativeness of women at workforce • More women in managerial and leadership positions • Gender gap, breaking the glass ceiling • Women leaders: more relationship and person oriented, connection building with team members. • (+)Women occupy 11 percent of board seats at the world’s largest and best-known companies (GMI Ratings, 2013). • (-)In the hospitality industry (as of 2016), men are ten times more likely to be promoted to the principal/partner or president levels than women (Women in Hospitality Industry Leadership 2017 Report). References GMI Ratings (2013). GMI Ratings’ 2013 Women on Boards Survey. Hitt, W. D. (1990). Ethics and leadership: Putting theory into practice. Columbus: Battelle Press. Kara, D., Uysal, M., Sirgy, M. J. & Lee, G. (2013). The effects of leadership style on employee well-being in hospitality. International Journal of Hospitality Management, 34, 9-18. Leal, R. (2013). Leadership is a process not a position in Prezi. Retrieved from https://prezi.com/rt1pv3tepqit/leadership-is-a-process-not-a-position/ Minett,D., Yaman, H. R., & Denizci, B. (2009). Leadership styles and ethical decision-making in hospitality management. Int. J. of Hosp. Mgmt, 28, 486-493. Red Shoe Movement(2014). The 10 top good qualities of a good leader. Retrieved from https://redshoemovement.com/top-10-qualities-of-a-good-leader/
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Attached.

Running head: LEADERSHIP AS A PROCESS

Leadership as a Process
Student’s Name
Institution

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LEADERSHIP AS A PROCESS

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Leadership as a Process

According to the definition of leadership from the course material, it involves
establishing and communicating a vision, in addition to providing the information necessary,
then coordinating activities that could lead to realization of the vision. Consequently, a leader not
only engages in one activity or a set of responsibilities in a firm but would be critical in ensuring
that different stakeholders in the organizational setting participate in ensuring the achievement of
said goals. In this assignment, I will exemplify the fact that leadership is not a position but a
process that requires significant involvement of the leader to achie...


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